Huntington National Bank Reviews | Glassdoor

Huntington National Bank Reviews

Updated April 26, 2017
114 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Huntington National Bank Chairman, President, and CEO Steve Steinour
Steve Steinour
46 Ratings

114 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work life balance can be a challenge (in 46 reviews)

  • Hiring upper management without banking or management experience does not make sense (in 32 reviews)

More Pros and Cons

  1. Helpful (2)

    "Make sure you don't do your job and be in everyone's back pocket"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Disapproves of CEO

    Pros

    Working with the people and clients. The clients are generally very happy when they get someone who can actually help them through a problem and someone who is able to do their job to the best of their ability. The people that I work with are also quirky but generally good people.

    Cons

    You aren't treated like you matter, even if your job is allowing for others to succeed with their scorecards and bottom lines. You also must work with many ignorant people, but I guess that comes with the territory of working a only slightly higher than minimum wage job in college.

    Advice to Management

    Actually support your office and don't take a day of "business calls" and turn it into a golf day or a go home early to be with the husband. We really are not that blind.


  2. "Look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Romulus, MI
    Former Employee - Operations Manager in Romulus, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good mid-level management,; good benefits package.

    Cons

    Below average pay; poor high-level/executive management. Culture of fear; theory X style leadership. Lack of real commitment to diversity in the employee workforce.

    Advice to Management

    Sell to outside interests.


  3. Helpful (1)

    "Good pay - decreasing autonomy - stretch goals that don't allow being missed - high stress - The New Huntington in 2010."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Ability to make good income is present. Still have top level talent in the trenches or those that interface directly with customers, but expect that will start to change over next 24 months.

    Cons

    Becoming a micro managed organization with decreasing latitude for thinking about what you can do ito be a performer. Expectation is be a top perforner day in & day out, the Huntington way or the highway. Very high goals that are given and not discussed with employee. Employee benefits have been reduced for new hires. High stress levels. A lot of employee disenchantment.

    Advice to Management

    Let employees decide for them self what will allow themselves to reach obtainable goals.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    the customers are a o k

    Cons

    DM's not worthly to manage

    Advice to Management

    provide direction


  6. Helpful (2)

    "Management by intimidation."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend

    Pros

    Benefits packages and facilities are good.

    Cons

    Unrealistic setting of goals. Once a goal is reached it is then raised to an uttainable level.
    No encouragement for success, only criticism about failures.
    Little support coming from senior management with complete disinterest for emplyoyee input.
    Make your goals our you are "out'.

    Advice to Management

    Show value and respect toward long term employees. Stop negative management practices.


  7. Helpful (2)

    "Desperate and Floundering underneath the immense expenses taken on by their "New Branding""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Cleveland, OH
    Former Employee - Personal Banker in Cleveland, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    The only positive experiences I have obtained while working at Huntington is simply the customer service skills I've been able to build upon and the lending experience.

    Cons

    I received virtually no training on Huntington's computer systems, which in the beginning reflected very poorly on the company since I had to learn purely by experience, while working with customers. The communication between departments, especially when putting through loan applications, is completely asinine. Talk to any banker in the NE region and they'll agree it takes 10 times as long as it should to get a response from the loan department, prompting clients to move on. As the "re-branding" of Huntington really took off, one had to wonder where all this money they were spending was coming from. With extended hours, free accounts, and a 24 hour grace period, how will they make up the revenue being spent on the expensive marketing and branch renovations? So far, the pressure of making up that money has trickled down to us in the branch with high goals and sales expectations. I predict HNB will lose much of it's top talent to other organizations and break down completely; maybe not this year, maybe not 2 years from now, but it will definitely happen.


  8. Helpful (3)

    "Extreme micromanagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Portage, MI
    Former Employee - Personal Banker in Portage, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Huntington's branding, product offering, and commitment to service really is geared to be in the best interest of the customer. Their 24-hour grace program is really outstanding, and they've marketed it very well.

    Cons

    They need to reevaluate their sales culture. In 2010, it took an incredibly aggressive twist, with little thought given to the ability to attain the goals laid out for individuals and branches. The drastic increase in goals was subsidized by the ideal that the money spent on rebranding and other corporate initiatives would drive more business to the office (which happened, but on an incredibly small level--not nearly enough to justify the drastic goal increase.) There is an extremely micromanaged sales process that is more cumbersome than effective. Their utilization of CRM is well-intentioned, but incredibly flawed. Termination is far too swift, and can happen as early as a month after getting written up.

    Advice to Management

    There is an obvious detachment between upper management and customer-facing employees. Ease up on the sales requirements, and get to the root of why bankers are struggling with performance before terminating them.


  9. Helpful (1)

    "Cronyism is the King of the Land"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DDA Collector in Warren, OH
    Current Employee - DDA Collector in Warren, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    People, 401k, Co-Workers, Discounted Interest Rates on Loans.

    Cons

    Middle Management, Cronyism, Friends Get Promoted, No Plan to advance

    Advice to Management

    Replace Management in Collections Department


  10. "Left in the Trenches"

    Star Star Star Star Star
    Former Employee - Branch Employee in Cleveland, OH
    Former Employee - Branch Employee in Cleveland, OH

    I worked at Huntington National Bank full-time (More than a year)

    Pros

    Nice to have a job.

    Cons

    Branch Manager and Asst Branch Manager do not pull their fair share of the workload. Everything
    gets dumped on the peons. Turnover high because employees are tired of being taken advantage of. No leading by example.

    Advice to Management

    Hold Managers more accountable for why the employees are always unhappy and turnover is
    high. What do they do all day long????????????


  11. Helpful (1)

    "Promised one pay, given another."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-store Banking Specialist in Charlotte, MI
    Current Employee - In-store Banking Specialist in Charlotte, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Huntington National Bank full-time (More than a year)

    Pros

    higher potential base pay than some traditional banks.

    Cons

    hours, bonus structure, lies, false promises, working sundays, complete lack of support form upper management, poor communication from one department to another, passing the buck, inept coworkers

    Advice to Management

    dont promise to pay 20 per account and then when you get the major branches open drop it to 2.50 per account and only if you hit 90% to goal and tell us "we have the potential to earn more this way" its embarrassing and insulting to our intelligence.


Showing 114 of 734 reviews
Reset Filters