Hurtigruten Reviews | Glassdoor

Hurtigruten Reviews

Updated March 1, 2017
10 reviews

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Hurtigruten CEO Daniel Skjeldam
Daniel Skjeldam
5 Ratings

Employee Reviews

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  1. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hurtigruten (Less than a year)

    Pros

    Great corporate culture in the US market. Management rewards employees for showing initiative and Hurtigruten USA has monthly employee appreciation activities. Great mix of personalities in the callcenter and your day is never boring. We have awesome itineraries and it is so rewarding to help people connect with their dreams of travel. Competitive salary with a nice incentive program. I read some of the other negative reviews and was very surprised because that has not been my experience at all from working for the US branch. I absolutely love this job and look forward to a career with Hurtigruten!

    Cons

    Still growing in the US so we are still creating and implementing SOPs. That takes time, but we'll get there!


  2. "Company with unique product buts lacks understanding of market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Unique product with great packaging opportunities.

    Cons

    Inexperienced leadership does not understand North American market


  3. "Good environment, lack of management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Disapproves of CEO

    I worked at Hurtigruten full-time (More than 3 years)

    Pros

    Great office environment, very nice product, chance to go on trips

    Cons

    Lack of management, no investment in staff, no chance of progress


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  5. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    Great product, and interesting to work with head office in Norway. Some very inspirational people in London too.

    Cons

    Lacks understanding of the U.K. market and tends to want to do everything as it is in Norway even with clear evidence it doesn't work in this country

    Advice to Management

    Listen and take some of the advice


  6. Helpful (1)

    "Failing Upwards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallinn (Estonia)
    Former Employee - Anonymous Employee in Tallinn (Estonia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hurtigruten full-time (More than 5 years)

    Pros

    Employment at this company is great for a student - the schedule is fairly flexible. The colleagues are mostly nice and friendly.

    Cons

    There is an alarming phenomenon that happens sometimes in the business world - failing upwards. This happens frequently at this company: incompetent employees are promoted and rewarded, while employees with ambition and actual achievements are ignored. I've seen numerous cases when a more suitable candidate was passed over when looking to fill a new position. Sometimes a position was filled by someone from outside the company, while there were plenty able and willing candidates to choose from internally.
    In order to succeed at this company, you must become a member of the elite club - and then your failures will be overlooked and forgotten, and promotions will come regularly.
    Management decisions are frequently changing - what was a general rule or policy can quickly be overlooked or the opposite direction undertaken.
    There is a great sense of urgency within the company, to try to sell as much product as quickly as possible. That is fine in itself, but there seems to never be enough time or willingness to do something properly, improve the business processes and learn from mistakes.

    Advice to Management

    When making a decision, stop and think: "Have we tried this before?" And if the answer is yes, what were the results? Perform a more detailed cost/benefit analysis, and ask for and listen to opinions.


  7. Helpful (4)

    "No appreciation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallinn (Estonia)
    Former Employee - Anonymous Employee in Tallinn (Estonia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hurtigruten full-time (More than 5 years)

    Pros

    The only pro that gets you through the day when working there are your colleagues with whom you can joke and laugh together and who understand your frustration with the company management.

    Cons

    When working for Hurtigruten, don't expect your ideas or initiative to be appreciated. If you're lucky, your direct supervisor may care, but that's where it ends. The management does not listen to the employees and does not value them. People with no relevant background, education or experience are promoted to positions that they are incompetent at. There is a lot of finger pointing and bullying going on, and if you voice your concern about it, you are not taken seriously. There is a "club" of employees who get special treatment and if you are not part of the club, don't expect to be treated fairly.
    The company has no clear direction, which makes many employees feel like their jobs are meaningless. The salaries used to be competitive but are not any more as there are no regular payraises.

    Advice to Management

    Management is where the rotting starts so it should be replaced. When this company actually starts caring about it's employees, then it might stand a chance.


  8. Helpful (3)

    "Lots of bullying!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tallinn (Estonia)
    Current Employee - Anonymous Employee in Tallinn (Estonia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice product. Financially safe. Nice facilities. Potential to be a great employer.

    Cons

    It starts immediately from the beginning when a click of employees decides if you get to be one of them or not. If not, you will not last for long as this wolf pack will be on you day after day even if you were the most skillful worker. In this organisation it is all about politics as well. If you only want to do your job without participating in gossiping or other trash talk you will be drawn into it. The result does not count in this organisation as statistics will be fingered on by the click mentioned above in sales competitions etc. This is a big no unfortunately.

    Advice to Management

    Get rid of the bullying!


  9. Helpful (2)

    "Appalling leadership, no employee welfare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hurtigruten full-time

    Pros

    Norway is a beautiful place, so at least the brochure pictures are pretty and if you get to visit, it's a lovely experience if you enjoy the sea.

    Cons

    The directors have no issue bullying and humiliating staff in public, in front of colleagues. They reward laziness and allow hard workers to fall to extreme stress levels with absolutely no consequence. Never been so appalled.

    Advice to Management

    Listen to the right staff and stop ignoring the people who are saying things you don't want to hear.


  10. "Great product, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good team, good London location and offices.

    Cons

    Inconsistent leadership from Oslo, too many changes at senior level.

    Advice to Management

    Be clear on direction and strategy


  11. Helpful (1)

    "Job along the Norwegian coast onboard Hurtigruten"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Marine Crew in Narvik (Norway)
    Current Contractor - Marine Crew in Narvik (Norway)
    Recommends
    Neutral Outlook

    I have been working at Hurtigruten as a contractor (More than 5 years)

    Pros

    Work in the most beautyful coast line in the world onboard one of the companys 11 passenger vessel. 22 days onboard, 22 days at home year around.

    Cons

    Be prepared for rough sea, winter season and hard work.

    Advice to Management

    Continue to be the best!