Hyatt Reviews in Chicago, IL | Glassdoor

Hyatt Chicago Reviews

Updated June 8, 2017
110 reviews

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Chicago, IL

4.2
Star Star Star Star Star
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Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
73 Ratings

110 Employee Reviews

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Pros
Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 90 reviews)

  • long hours overall but fun guests (in 118 reviews)

More Pros and Cons

  1. "FANTASTIC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Multimedia Designer in Chicago, IL
    Former Employee - Multimedia Designer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    I LOVE THIS PLACE!! I would have stayed if it wasn't the fact that I had to go back to school in a different state. Would recommend everyone to work here.

    Cons

    I have nothing bad to stay!


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    People focused business, collaborative, downtown location, traveling to Hyatt properties

    Cons

    Lack of opportunity to move up

    Advice to Management

    Continue town hall meetings and open communication

  3. "decent company in traditional industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Good work and life balance. Good industry for publishing new IT technology.

    Cons

    need to keeping recruiting new blood into this traditional and old company, especially in IT department.


  4. "Interesting work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Chicago, IL
    Former Employee - Administrative Assistant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 3 years)

    Pros

    Some of the best people I ever worked with that really care about you
    Great culture - they create a fun environment
    Hotel room benefits

    Cons

    Salary can be low
    Health insurance can be a little expensive
    Not a ton of room for growth for administrative assistants

    Advice to Management

    They should examine who is really doing great work and compensate them. Some people fly under the radar because they have tenure.


  5. "Supervisor Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Chicago, IL
    Former Employee - Front Office Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (More than 3 years)

    Pros

    Amazing Teams, Great Benefits, Very fun environment to work for many years.

    Cons

    Scheduling not consistent, Make sure your schedule is open to whatever days.


  6. "Systems Admin"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Hyatt (More than 3 years)

    Pros

    A greate place to work

    Cons

    great people to work with, they show support at all time


  7. "Classy, socially conscious company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    Excellent benefits, more paid vacation than anywhere else. Lots of great things for employees like groups, outings, celebrations. Overall a fantastic company.

    Cons

    Management was either unable or unwilling to recognize the hardest working / most talented employees. Often the worst person in the ranks was the one to get the raise or become manager.

  8. Helpful (1)

    "Good Company"

    Star Star Star Star Star
    Current Employee - Event Planning Manager in Chicago, IL
    Current Employee - Event Planning Manager in Chicago, IL

    I have been working at Hyatt (More than 5 years)

    Pros

    Great perks and good benefits

    Cons

    Many days in a row to work with long hours


  9. "Legal Secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Secretary in Chicago, IL
    Former Employee - Legal Secretary in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 3 years)

    Pros

    Complimentary hotel nights, beautiful corporate office.

    Cons

    Low pay, health benefits could be better.

    Advice to Management

    Lead by example, treat employees equally.


  10. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Complimentary room nights for all employees to use at any Hyatt in the world where available

    Cons

    Sales pay structure is poor - commission bonus depends on your quarter as a whole and is paid quarterly with NO guaranteed bonus payout for making your quota for the year

    Advice to Management

    Structure the commission/bonus payout to pay a bonus for the months exceeded, not quarters

    Make all properties PTO versus separate "sick" hours and "vacation" hours

    World of Hyatt roll-out was an unnecessary Marketing stunt to make it look like we're cutting edge when really we just reinvented the wheel on our own loyalty system and confused EVERYONE


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