Hyatt Reviews in Denver, CO | Glassdoor

Hyatt Denver Reviews

Updated July 27, 2017
30 reviews

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Denver, CO

3.5
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
12 Ratings

30 Employee Reviews

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Pros
Cons
  • Work - life balance is not easy to obtain working in hotels (in 99 reviews)

  • long hours overall but fun guests (in 133 reviews)

More Pros and Cons

  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    work-life balance was good for hospitality industry
    Great people

    Cons

    Not great pay
    very hard work


  2. Helpful (2)

    "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Denver, CO
    Current Employee - Security Officer in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Great perks for being a full time employee

    Cons

    supervisors have no idea what it means to supervise nor do those that jump from line employees to managers. Think whatever I say goes regardless if I'm wrong I'm the boss. Exactly that none are leaders all are bosses and lead by pointing fingers at others when there is a failure. Extreme favoritism will block promotion for others and push those they like forward. When called out immediately screamed insubordination.

    Advice to Management

    implement a valid training program for new supervisors and managers.

  3. "Yung Star Entertainment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entertainment in Denver, CO
    Current Employee - Entertainment in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    Good company to work for

    Cons

    I have nothing bad to say about this company i absolutely love working here great company to work for

    Advice to Management

    None


  4. Helpful (1)

    "Cook III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook III in Denver, CO
    Current Employee - Cook III in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Good health care benefits and decent benefits for other parts of life. Decent set of people to work with at the ground level.

    Cons

    Pay is lagging behind competition, management is promoted based on personality rather than proficiency, general feeling that many people do not care about doing their job right. No chance of progressing in the company unless you have friends in high places.

    Advice to Management

    Pay more attention to what is going on. So often it feels as though management doesn't care or listen, in my personal area of the hotel the management is either woefully under trained or only cares about how they come out looking as opposed to how the operation works. Extreme dissatisfaction is rampant among employees and many people are leaving because of the lack of acknowledgement.


  5. "Cocktail Server- Peaks Lounge/ Strata"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Denver, CO
    Former Employee - Cocktail Server in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt part-time (Less than a year)

    Pros

    People are great, very friendly and welcoming. The training was very knowledgeable. You make awesome money during the busy season.

    Cons

    Typically don't have enough employees or they understaff for shifts resulting in long hours. Because the hotel I'm at is a Union, you don't get rewarded based on the hard work you but based on your tenure. So people who have been there for a long time or is full time get better shifts than those in the lower hierarchy/part time.

    Advice to Management

    Schedule/ Hire enough people so that we don't get overworked. What ends up happening is someone calls off or we get an unexpected rush then the servers ending up work over 10hr shifts.


  6. Helpful (1)

    "Love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Denver, CO
    Current Employee - Server/Bartender in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    The managers take a lot of stress of you when you have to deal with guest problems. You get health benefits, comp nights, 401K plans, paid time off, and a lot of other things.

    Cons

    You have to deal with corporate standards, which may not help your location, and constant changing of managers.

    Advice to Management

    Listen to your employees about things that will help them do there job better.


  7. "it was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Denver, CO
    Former Employee - Front Desk Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 3 years)

    Pros

    free food
    free hotel stay
    a lil opportunity to grow if you kiss A**
    free uniform cleaning

    Cons

    not a lot of opportunities to grow
    bad hours since the hotel never closes
    micro management

    Advice to Management

    give an opportunity too all no matter the background or origin

  8. "Event Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Planner in Denver, CO
    Current Employee - Event Planner in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Interesting, versatile work. Great benefits package & employee 401K match. Good culture.

    Cons

    Work/life balance. Pay. Limited job growth.


  9. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Denver, CO
    Current Employee - Front Desk Agent in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    free food, free uniforms, free hotel rooms

    Cons

    low pay and not good training plans

    Advice to Management

    be more open minded


  10. "Great, but there's always room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook II in Denver, CO
    Current Employee - Cook II in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Great benefits, awesome pay, attentive management, and family environment. The Hyatt is part of many things to help Denver.

    Cons

    Don't care for nights to much, being a single father inhibits the ability to spend time with my kids.

    Advice to Management

    Keep up the good work


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