Hyatt Reviews in Reston, VA | Glassdoor

Hyatt Reston Reviews

Updated July 28, 2017
10 reviews

Filter

Filter

Reston, VA

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
3 Ratings

10 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work - life balance is not easy to obtain working in hotels (in 97 reviews)

  • long hours as with the industry (in 122 reviews)

More Pros and Cons

  1. "I'd go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Manager in Reston, VA
    Former Employee - Catering Manager in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 3 years)

    Pros

    Great Benefits. Lots of room for growth. Feels like a family. Chance to gain experience at multiple locations.

    Cons

    Short lunch break and work long hours... but it's the hotel biz lol

    Advice to Management

    Keep doing what your doing. It's working.


  2. "work culture and values are great, pay could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Banquet Manager in Reston, VA
    Current Employee - Assistant Banquet Manager in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -friendly and caring management team (may vary)
    -good work benefits
    -good culture and strong work values with the belief of investing in their employees
    -good training programs

    Cons

    -pay is on the lower end compared to competitive hotels
    -not sure if this is an industry wide problem cause by the economic downturn in 2008 and the rise of sharing economy (airbnb) but it seems like cost is being cut everywhere, sometimes at the cost of quality
    -work life balance is difficult

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Server in Reston, VA
    Former Employee - Restaurant Server in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt (More than a year)

    Pros

    Benefits package and complimentary employee cafeteria.

    Cons

    Long hours on your feet.


  4. "general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend

    I have been working at Hyatt full-time (More than a year)

    Pros

    Traveling benefits, good career transfers

    Cons

    Very long hours. No bonuses, rare recognition for results.


  5. "Great work environment and career path in variety of fields."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Refrigeration Mechanic in Reston, VA
    Current Employee - Refrigeration Mechanic in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Great benefits, transferring from a location to another or from a department to another (vast field of careers)

    Cons

    Lack of training and the mentality of "the best of you are the ones with seniority", rather than the best of you are the ones with skills, knowledge, common sense, professionalism and perfection.

    Advice to Management

    Create a filtration system in our hiring process and evaluate the skills of every associates and value them.


  6. "Hyatt Regency Reston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Reston, VA
    Current Employee - Front Desk Agent in Reston, VA
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Free Rooms ever year at any 4 star Hyatt or higher up to 12 a year, really a great perk if you are a person who travels. Free lunch every day, while most of the time the food you don't want to touch and I'm pretty sure the place would fail a random health inspection, it does save a lot of money and very convenient when worrying about what food to pack for work is not even a thought. The hours for the most part are flexible and consistent. A great training facility for the individual who wants to gain leadership skills and be promoted.

    Cons

    like most big box hotels pay isn't the best, the hotel cares more about quantity over quality. Meaning they prefer to cut pay to hire two employees rather then gain one quality employee that will work hard. At the end of the day typical it fills like a place where you over worked and under paid.


  7. "It's a job, but it could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Reston, VA
    Current Employee - Front Desk Agent in Reston, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Good community, coworkers are tolerable and amicable

    Cons

    Feel like I can't help guests due to company policy

    Advice to Management

    Don't promise things you can't provide.

  8. "Good first job"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - I Held IV Different Positions In Rooms Division in Reston, VA
    Former Employee - I Held IV Different Positions In Rooms Division in Reston, VA

    I worked at Hyatt full-time (More than 3 years)

    Pros

    This was actually from 1998-2002, but it was a great experience. I can only imagine its still about the same. Lots of hard work and long, crazy hours but it fostered a good work ethic. Learned lots about excellent guest service and attention to details. There were opportunities for growth if you performed well. I liked the management outings. They really empowered staff to make decisions on the spot for guests without getting immediate approval....you just had to be prepared to justify what you did later to your manager.

    Cons

    Long, crazy hours...it's a business that never closes. Christmas bonus was pretty small. Guest issues could cause some headaches. You have to work holidays.


  9. Helpful (1)

    "Hyatt bell attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bell Attendant in Reston, VA
    Current Employee - Bell Attendant in Reston, VA
    Recommends

    Pros

    -free meals every day worked in the employee cafiteria
    -75% off rooms the first day employeed
    -12 rooms free after one year employeed
    -10 days paid vaication after one year employeed
    -10 days paid sick leave after one year employeed
    -lots of full time position, with flexible schedules
    -tips average 20-40 dollars week days and 90 dollars and up on weekends
    -great health, dental, vision after 90 days
    -what the job may lack in pay it makes up by far in benefits
    -good place over all to work

    Cons

    -demanding position " required to know local city IN DETAIL , hotel events every day, hotel layout
    -long hours standing

    Advice to Management

    best over-all management team i have work for from the assistant manager- to the general manager. these people really work on the floor and help you at your job. They can be demanding but in a respectiful way. they guide you to make sure you are the best at your job. They really do care that you are successful.


  10. "Work at Hyatt"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Reston, VA
    Current Employee - Front Desk Agent in Reston, VA
    No opinion of CEO

    Pros

    The complimentary room for employee is nice, you will get 12 comp per year and also unlimited employee rate room is available. Heath insurance packages are also nice.

    Cons

    Too bad, even you get 12 complimentary rooms per year but it is very difficult to take the opputurnity
    to use it because they are always lack of people. A lot of turn down in the Hyatt especially at the front desk.

    Advice to Management

    Management are suppose to be well-training and also open minds to employees. Take the responsibilities as much as you can.


Showing 10 of 2,055 reviews
Reset Filters