Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated April 27, 2017
1,804 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
647 Ratings

1,804 Employee Reviews

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Pros
Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 88 reviews)

  • Long hours for managers during the busy season (in 116 reviews)

More Pros and Cons

  1. "room attention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Stocker in Atlanta, GA
    Current Employee - Overnight Stocker in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    experience janitor ,stocker clerk ,assistance

    Cons

    we have share teams way to go

    Advice to Management

    n/a


  2. "Great company for long term growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Revenue Management in San Diego, CA
    Current Employee - Director, Revenue Management in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt (More than 3 years)

    Pros

    Great for training and advancement opportunities. Benefits are the class leader for hotels with comp stays, stock, 401k, and deferred compensation being the highlights.

    Cons

    Lack of creativity overall and marketing is not a strong suit brand wide. Individuals hotels are very limited in this way due to restrictive guidelines.


  3. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Huntington Beach, CA
    Former Employee - Bartender in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    good money for the amount of work

    Cons

    long hours overall but fun guests

    Advice to Management

    keep up the good work


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  5. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Woodridge, IL
    Former Employee - Manager in Woodridge, IL
    Recommends
    Positive Outlook

    I worked at Hyatt full-time (More than 5 years)

    Pros

    the penefit and the pay are good

    Cons

    I didn't like the long hours.

    Advice to Management

    none


  6. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Houston, TX
    Current Employee - Hostess in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt full-time

    Pros

    Three options for medical benefits, two for dental and one for vision. They also offer Pay Time Off, and insurance coverage, 401K etc. You also get the chance to grow up by changing departments.

    Cons

    We've been through out a lot of management changes, training its necessary.

    Advice to Management

    More help to the employees.


  7. "You are part of the family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in San Antonio, TX
    Former Employee - Assistant Front Office Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    Great energy, wonderful caring culture, comp hotel stays*, growth opportunities

    Cons

    Not in every market (but growing), starting to branch more into franchise, difficult to break into corporate environment.


  8. "Good Company"

    Star Star Star Star Star
    Current Employee - Event Planning Manager in Chicago, IL
    Current Employee - Event Planning Manager in Chicago, IL

    I have been working at Hyatt (More than 5 years)

    Pros

    Great perks and good benefits

    Cons

    Many days in a row to work with long hours


  9. "Banquet server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bellevue, WA
    Current Employee - Server in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt part-time (More than 5 years)

    Pros

    The care about employees

    Cons

    Seniority makes it hard to move up

    Advice to Management

    Keep up the HR efforts


  10. "Amazing Summer Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreation Attendant in Huntington Beach, CA
    Former Employee - Recreation Attendant in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (Less than a year)

    Pros

    The company cares a lot about its employees. They constantly offer perks and rewards for outstanding workmanship.

    Cons

    Some supervisors are not exemplary, which can be toxic to employees.

    Advice to Management

    Instill more ethical supervision, where favoritism and personal biases are little to none.


  11. "Its ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Hyatt full-time

    Pros

    Great benefits and Flexible Schedules

    Cons

    They dont appreciate hard working individuals.

    Advice to Management

    Treat employees the way you want them to treat the guests.


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