Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated June 13, 2018
2,318 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
872 Ratings

2,318 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Trying to maintain a work life balance is tough during the busy season" (in 111 reviews)

  • "Hotel life - long hours and unpaid overtime" (in 144 reviews)

More Pros and Cons

  1. "Best job I ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee Relations Manager in Chicago, IL
    Former Employee - Employee Relations Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than 8 years)

    Pros

    Great work culture. Best benefits

    Cons

    There are none I can think of

    Advice to Management

    Keep doing the great job you’re doing


  2. "I’ve gained a lot of valuable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Manager in Austin, TX
    Current Employee - Reservations Manager in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    They give you the opportunity to learn and grow.

    Cons

    Medium to high stress levels.

  3. "Event Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt (More than a year)

    Pros

    Benefits, Comp room nights in hotels, growth opportunities

    Cons

    Long work days, difficult life to work balance


  4. "I love hyatt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    I like what hyatt stands for as a company.

    Cons

    We had our downsides in the past, but it’s gotten better.


  5. "Great Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    Great opportunity to learn and take on different challenges.

    Cons

    No opportunity for promotion and understaffed.

    Advice to Management

    Award employees who are doing a great job, don't just give them more work.


  6. "Laundry attendants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laundry Attendant in Des Moines, IA
    Current Employee - Laundry Attendant in Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Friendly staff comfortable environment

    Cons

    You can get hours they work around your schedule at times

    Advice to Management

    I love my job


  7. "Hyatt work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Norcross, GA
    Current Employee - Guest Service Agent in Norcross, GA
    Recommends

    I have been working at Hyatt full-time (More than a year)

    Pros

    working from home and discounts

    Cons

    they do not hire in GA anymore

    Advice to Management

    Bring back the option to work from home in Georgia.

  8. "Event Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Great family like environment. nice to have the ability to jump between the different depts and travel from property to property. Great vacation benefits, 2 weeks PTO after a year, health insurance.

    Cons

    Once you hit a management level your pay scale does not fluctuate much and there is not a lot of room for growth past a manager level. If you are not in management the pay is comparable to a restaurant worker, aka severely lacking


  9. "cook/cafe servicer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Open in Houston, TX
    Former Employee - Open in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 8 years)

    Pros

    cook good food and meet new people everyday

    Cons

    meeting people that are mean and not understanding

    Advice to Management

    keep on keeping on to be the best you can be


  10. "Server/Hyatt Newport"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt part-time

    Pros

    Lots of money in the summer time

    Cons

    Absolutely no money in the winter time


Showing 2,318 of 2,441 reviews
Reset Filters