Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated January 12, 2019
2,526 reviews

Filter

Filter


3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great company with great benefits" (in 204 reviews)

  • "Great Benefits, 401K, 12 free nights a year at other Hyatt Locations as well as 50% off food at other properties" (in 48 reviews)

Cons
  • "Work life balance can be difficult" (in 117 reviews)

  • "Hotel life - long hours and unpaid overtime" (in 156 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Culture and Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL
    Current Employee - Supervisor in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Love love love the organization as a whole!!
    Core values and brand are amazing.
    Passionate employers creating a great work environment

    Cons

    Franchised properties have to deal with completely polarizing management styles than Hyatt Owned, which makes working there not as exciting.
    TOOOOOOO little pay- not enough pay for the amount of work required. Raises need to be considered to prevent the constant turn over.

    Advice to Management

    Pay more to get more from employees. In 2019 consider raising pay nationwide to compete with the cost of living and constant expectations of the organization. The demand for the brand standard is high compared to the low wages being paid to lowly property staff.


  2. "Porter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt part-time

    Pros

    Nice place to work nice nice

    Cons

    N/anything not wrong nice nicenice

  3. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sever in Orlando, FL
    Current Employee - Sever in Orlando, FL

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Hyatt offers great benefits and a good amount of work-life balance

    Cons

    It's hard to make your way up to management position if you dont have a degree


  4. "Event Planning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    Amazing work community, free lunch everyday, great hotel perks, they genuinely care for their employees and make you feel like you have a voice. Endless volunteering, celebrating, gatherings, outings, and networking opportunities.

    Cons

    The pay is not compatible to the cost of living in the city.

    Advice to Management

    Be more competitive with other hotels' pay.


  5. "great honest people amazing benefits"

    StarStarStarStarStar
    Current Employee - Server
    Current Employee - Server

    I have been working at Hyatt part-time (More than 3 years)

    Pros

    I worked for 2 different properties and both were great. The people are amazing. Free nights, discounts, insurance

    Cons

    don't work here if you don't want to work holidays

    Advice to Management

    none


  6. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager in Colorado Springs, CO
    Former Employee - Front Office Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (More than 5 years)

    Pros

    Reduced or free stays
    Advancement

    Cons

    “Swing” shift
    Long Hours
    Weekends & Holidays

    Advice to Management

    Excellent Culture and Training


  7. "Information technology manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Manager in Miami, FL
    Former Employee - Senior Technology Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    This was a great company to work for. I was involved in managing the computer systems at five properties and had a staff of six people. They treated me fairly and gave me free compensation for rooms across the Marriott chain. I would highly recommend this job to anyone looking at gaining experience in the IT world.

    Cons

    The hours were long and sometimes the computers needed to be updated. This usually changed if you spoke with your manager directly. Other than this, there were no other cons working for this job.

    Advice to Management

    Keep up the good work. I would highly recommend this job to anyone in the IT field.

  8. "Good life quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Outlets in Albuquerque, NM
    Current Employee - Director of Outlets in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Good to work, employees are cared and treated with respect

    Cons

    Lot of cost savings which ultimate affect quality and experience of guest and employees. Standards going down and not up to other international chains.


  9. "The leading disaster for college graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    You work at a resort

    Cons

    Incompetence at every single level of management and your co-workers

    Advice to Management

    Quit your jobs and get lost in the woods.


  10. "Room service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company that allows alot of growth

    Cons

    Long hours, and mentally challenging