Hyatt Reviews

Updated Mar 3, 2021

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4.2
84%
Recommend to a Friend
94%
Approve of CEO
Pros
  • "Great benefits, free lunch, caring leaders(in 288 reviews)

  • "Very great company to work for, truly cared for each employee to be their best(in 152 reviews)

Cons
  • "Long hours but well compensated(in 243 reviews)

  • "The job had relatively low pay but that is usually a given in the hotel industry until you reach a certain level(in 82 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hyatt and is not affected by filters.

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  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Line Cook Watertable 
    Recommends
    Positive Outlook

    I worked at Hyatt full-time

    Pros

    Just an amazing environment, lots of staff appreciation

    Cons

    Great company to work for excellent benefits and hotel ls

    Continue reading
  2. "Best company I’ve worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Denver, CO
    Recommends

    I worked at Hyatt full-time

    Pros

    Amazing benefits. Free hotel nights. Fun and connected work life

    Cons

    Hourly pay can be low


  3. "front desk"

    5.0
    Former Employee - Front Desk Receptionist 

    I worked at Hyatt part-time

    Pros

    Good learning experience, high pace environment

    Cons

    work on most major holidays

  4. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loyalty Program Specialist in Marion, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than a year

    Pros

    I loved my job. I made & modified reservations for people. Spoke with people from all over the world. Hyatt also offers great benefits.

    Cons

    Scheduling time off can be a little difficult. Was laid off due to COVID 19.

    Continue reading
  5. "nice people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Koloa, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time for more than 5 years

    Pros

    people are nice to work with

    Cons

    we are closed at the moment

    Continue reading
  6. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Austin, TX

    I have been working at Hyatt full-time

    Pros

    Everything is great about the company!

    Cons

    I have nothing bad about the company

  7. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cook 

    I worked at Hyatt full-time

    Pros

    good place to work period

    Cons

    many people, can forget names

  8. "Associate Director of Events"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Director of Events in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than 10 years

    Pros

    Work Life Balance, Career Opportunities, Training, Culture, Values

    Cons

    Compensation, Turnover, Younger employees, Small in comparison to other hotel chains

  9. "Culture is Evolving"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Area General Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time for less than a year

    Pros

    Established company with strong HR support, benefit program and structure.

    Cons

    Long-term Hyatt employees are preferred, newcomers have little corporate opportunity to advance; promotions come very, very slowly

    Continue reading
  10. "Good money when Conventions were in town"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than 10 years

    Pros

    Money was good when busy

    Cons

    Lazy Management lacked leadership skills

Viewing 1 - 10 of 3,775 English Reviews

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