Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated September 20, 2017
1,991 reviews

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3.9
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
739 Ratings

1,991 Employee Reviews

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Pros
Cons
  • Work - life balance is not easy to obtain working in hotels (in 99 reviews)

  • long hours overall but fun guests (in 128 reviews)

More Pros and Cons

  1. Helpful (3)

    "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Outlet Manager in Tampa, FL
    Current Employee - Assistant Outlet Manager in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    Love my team!
    They really care about the employees!
    They do great things for the community! I love that they try to promote and develop from within.

    Cons

    Once salaried you have longer hours than the supposed 10 per day.
    Not paid enough for the amount of responsibility I have and work I do.

    Advice to Management

    Greatly underpaid for all the responsibilities we have and the performance level we give.


  2. "Good getting started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gallery Host
    Former Employee - Gallery Host
    Recommends
    Positive Outlook

    I worked at Hyatt full-time (More than 3 years)

    Pros

    You stay busy
    You learn a lot about the business
    you get free/discounted rooms and food

    Cons

    working every holiday and almost every weekend

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Canada, KY
    Former Employee - Chef in Canada, KY
    Recommends
    Positive Outlook

    I worked at Hyatt full-time (More than 10 years)

    Pros

    Satisfy customers so business will grow and work very hard

    Cons

    Make sure work is done properly

    Advice to Management

    I will do whatever it take to make business grow


  4. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay nice people

    Cons

    Horrible hours night time was horrible


  5. "great hotel chain"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great hotel chain to work for, great people,

    Cons

    long hours, work weekends, holidays

    Advice to Management

    no favoritism


  6. "Food Runner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt part-time

    Pros

    Great team, pays well and many employee benefits

    Cons

    Depending on department there are people in leadership positions who don't care about getting to know the teams they are leading

    Advice to Management

    Get to know your staff. It'll make them feel appreciated and cared about. Use their names. Employees who feel appreciated always do better at work.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Laid back environmental. Friendly management team

    Cons

    Nothing wrong about this place fro server position

    Advice to Management

    Keep up the good work

  8. "Good place good people job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time

    Pros

    The people are nice to work with. The atmosphere is nice.

    Cons

    Pay could be a bit better but it's a hosptality job so it's within standards.

    Advice to Management

    Acknowledge more people and their hard work.


  9. "Gallery Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Gallery Host in Columbus, OH
    Current Employee - Gallery Host in Columbus, OH

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Wonderful work environment with employees and guest. Easy. Get the hours promised. Works with your schedule.

    Cons

    On your feet the entire time. Gallery Host is much more than your typical front desk.


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regency Club Concierge in San Diego, CA
    Former Employee - Regency Club Concierge in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hyatt part-time (More than 5 years)

    Pros

    Management is very supportive of employee development.

    Cons

    I cannot think of any specific areas for improvement.

    Advice to Management

    Keep up the great work!


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