Hyatt Reviews

Updated Jan 14, 2021

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4.2
83%
Recommend to a Friend
92%
Approve of CEO
Pros
  • "Great benefits, incredible working atmosphere(in 283 reviews)

  • "Hyatt is a great company that truly cares about their people(in 148 reviews)

Cons
  • "Long hours expected to make an impact(in 232 reviews)

  • "Low pay also - I think they may be working on this in some areas(in 80 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company!"

    5.0
    Former Employee - Night Auditor/Front Desk Agent in Fairfield, CA

    I worked at Hyatt full-time

    Pros

    Living wage, benefits, good work environment, beautiful location.

    Cons

    Commute to Oakland over a bridge and through the city.

  2. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Events Assistant in Coral Gables, FL

    I worked at Hyatt full-time for less than a year

    Pros

    Great benefits, free lunch, caring leaders

    Cons

    I didn’t work there long enough to experience any


  3. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chef in Bonita Springs, FL
    Recommends

    I worked at Hyatt full-time for more than a year

    Pros

    Benefits, great people, and fun work!

    Cons

    Nothing really, everything is without a doubt amazing!

  4. "Best job I have ever had"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than 8 years

    Pros

    Great pay, benefits, culture, management

    Cons

    late hours, not a lot of opportunity for overtime

  5. "Best company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pool Bartender in San Diego, CA
    Recommends
    Approves of CEO

    I worked at Hyatt full-time for more than a year

    Pros

    12 free rooms per year anywhere in the world Awesome benefits Great management

    Cons

    None that I can think of. Great place

    Continue reading
  6. "It was a good company, nothing bad to say"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Executive Housekeeper in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than a year

    Pros

    Benefits were pretty good, lots of neat perks. Lots of opportunity for advancement with the company whether it be internally or to other locations around the country/world.

    Cons

    The job had relatively low pay but that is usually a given in the hotel industry until you reach a certain level. Other than that, nothing to really complain about. It is pretty similar to most other hotel chains.

  7. "Good hotel but due to fast turnover team can go bad quickly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Washington, DC

    I worked at Hyatt full-time for more than a year

    Pros

    The importance of growth is always taken into account. Supportive team. Great after-work outings.

    Cons

    As with most hotels, turnover rates are high which means you can enter a great, well-oiled team and within the first few years have another team who might not be ideal.

  8. "Good job"

    5.0
    Former Employee - Server in Orange, CA

    I worked at Hyatt part-time

    Pros

    Easy job to learn and do

    Cons

    Not many hours to work

  9. COVID-19

    "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering and Event Sales Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time for more than 3 years

    Pros

    Easy to hit bonus with commission structure

    Cons

    Handled COVID poorly with employee communication

  10. "Good company"

    5.0
    Former Employee - Customer Service Representative 

    I worked at Hyatt full-time

    Pros

    Great pay wonderful staff best company

    Cons

    Pretty rough answering calls all day every day

Viewing 1 - 10 of 3,583 English Reviews