Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated December 15, 2017
1,150 reviews

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Current Employees

4.0
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
461 Ratings

1,150 Employee Reviews

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Pros
Cons
  • Work - life balance is not easy to obtain working in hotels (in 103 reviews)

  • long hours overall but fun guests (in 136 reviews)

More Pros and Cons

  1. Helpful (1)

    "Remote Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Reservationist in Cocoa, FL
    Current Employee - Remote Reservationist in Cocoa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (Less than a year)

    Pros

    It's the most amazing job in my whole life. It's everything I've looked for in s career. I'll be here until I retire.

    Cons

    Customers can have bad attitudes and call volume can be high, tech issues.

    Advice to Management

    Keep doing what you do, I'm so happy here.


  2. "Great people!! Love Hyatt!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Project Manager in Moore, OK
    Current Contractor - Senior Project Manager in Moore, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt as a contractor (More than a year)

    Pros

    Nicest people I ever worked with
    Great brand/ beautiful hotels
    Wonderful management
    Excellent culture
    Flexibility
    Smart Leadership
    Management genuinely cares about people
    Supportive atmosphere

    Cons

    I really can't think of anything

  3. "Gallery Host"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt full-time

    Pros

    Relaxed atmosphere. Great management team.

    Cons

    Onboarding/training process is slim. you learn as you go


  4. "Best Company I have worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Administrative Assistant in Seattle, WA
    Current Employee - Sales Administrative Assistant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Great Family feel environment. People truly do care about you.
    Hyatt supports career growth and encourages you to challenge yourself, personally and professionally.

    Cons

    Double standards depending on your position.


  5. Helpful (1)

    "Decent Company to work for a short time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Many different shift schedules available

    Cons

    Have to push their credit card on every guest that calls


  6. Helpful (1)

    "Assistant F&B Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Food and Beverage Manager
    Current Employee - Assistant Food and Beverage Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Free hotel nights and reduced nights

    Cons

    Long hours and low pay


  7. Helpful (1)

    "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Smart colleagues, modern office, good benefits

    Cons

    Lack of recognition, office politics

  8. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Dania Beach, FL
    Current Employee - Front Desk Agent in Dania Beach, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Hyatt full-time (More than a year)

    Pros

    Free food (sometimes), tip money, guests are usually friendly

    Cons

    Guest can be totally rude, a lot of multitasking, irregular hours


  9. Helpful (1)

    "Gallery Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gallery Host in Marlboro, ME
    Current Employee - Gallery Host in Marlboro, ME
    Recommends
    No opinion of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Great Brand to work for. Family Environment

    Cons

    Have to stand the whole shift


  10. "Securtity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    Fellow employees are the best

    Cons

    Certain guests can be frustrating

    Advice to Management

    Be present for your department


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