Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated February 22, 2017
650 reviews

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4.0
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
236 Ratings

650 Employee Reviews

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Pros
  • Great training great benefits great spirits (in 138 reviews)

  • Great purpose, 12 free nights at any Hyatt base on availability (in 36 reviews)

Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 85 reviews)

  • Long Hours based on Business ( comes with the industry) (in 111 reviews)

More Pros and Cons

  1. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time

    Pros

    Very organized and structured. Opportunities to learn and grow. High standards. Great clientele. There is an employee lunch room which you get fed from. Showers in locker rooms. Get free rooms. Good company to work for and excellent benefits. Great values and very strong upper management. Opportunity to be promoted.

    Cons

    You are expected to work holidays and weekends. Schedules are posted weekly. Management turn over is about every two years so you will need to adapt to large changes every two years.


  2. "Cool. Upbeat workplace!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Hyatt full-time

    Pros

    there is a lot of benefits the longer you work there which was pretty cool.

    Cons

    since it is a call center there was a lot of negativity coming from the phones which didnt sit right with me. but when you do get a sale it was the best feeling.


  3. "Good company but the job has its cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Clearwater Beach, FL
    Former Employee - Front Desk Agent in Clearwater Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time (Less than a year)

    Pros

    Great company with respect to its employees. There are multiple possibilities to grow within the company. Good benefits and insurance. Friendly coworkers!

    Cons

    Unstable schedule. You have to change the property and move if you want to get a promotion. Dealing with ridiculous complaints from guests.


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  5. "Contract Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Office Manager in Carmel-by-the-Sea, CA
    Former Employee - Contract Office Manager in Carmel-by-the-Sea, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt (More than a year)

    Pros

    Family environment, provides lunch, good benefits

    Cons

    Work holidays and long hours


  6. "Hyatt Regency Orlando International Airport"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hyatt full-time

    Pros

    Good benefits
    Flexible schedule
    Ability to move up in company

    Cons

    Nothing bad to say about Hyatt.


  7. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    work-life balance was good for hospitality industry
    Great people

    Cons

    Not great pay
    very hard work


  8. "Valet"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Hyatt part-time

    Pros

    Fast-paced environment, good people and great exercise.

    Cons

    Can be slow sometimes, so aren't as frequent.


  9. "Believes in change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    12 comp rooms a year for full time associates
    Management is open to change
    Family driven culture

    Cons

    Long hours
    Working weekends and holidays


  10. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 8 years)

    Pros

    Hyatt was a great company

    Cons

    Turnover at hotels make it difficult


  11. "family friendly work environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt part-time

    Pros

    Great employees and family friendly work environment.

    Cons

    Did not find any cons



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