Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated May 27, 2017
1,834 reviews

Filter

Filter

Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
667 Ratings

1,834 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 88 reviews)

  • long hours overall but fun guests (in 118 reviews)

More Pros and Cons

  1. "Hyatt Centric French Quarter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family Feel, Small community, room for growth.

    Cons

    Horrible Training in Franchise properties like HRI lodging.

    Advice to Management

    There needs to be a standard SOP created for each job position


  2. "Director of Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Ho Chi Minh City (Vietnam)
    Current Employee - Director of Sales in Ho Chi Minh City (Vietnam)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    great organization, people care and good

    Cons

    no comments, great company and people


  3. "Continuously growing, opportunity to shine, individual acknowledgement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef in Dallas, TX
    Current Employee - Chef in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 10 years)

    Pros

    Good benefits, low turnover, promotions from within, fair wages, international transfer opportunities. Complimentary meals, free/discounted hotel stays. Bonus structure, stock options.

    Cons

    Salaried employees expected to work long hours. Hotels are open 24/7, so holidays, nights, weekends, etc. all part of the territory.

    Advice to Management

    Notice talent in younger, eager, ambitious associates. Publicly identify the requirements and needs for them to get into the CMT program.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gallery Host in Orlando, FL
    Current Employee - Gallery Host in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for. Benefits are awesome. My favorite benefit of all is the free hotel stays.

    Cons

    Don't really have any. N/A

    Advice to Management

    N/A


  6. "Banquet server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Calgary, AB (Canada)
    Current Employee - Banquet Server in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    flexible scheduling, good health care benefits if you are a full time employee, free nights at Hyatts around the world so definitely a plus if you enjoy traveling.

    Cons

    managers are inconsistent, unprofessional, and display favoritism. There is a culture of competition for shifts among employees which shouldnt be because scheduling is supposed to be done by seniority.

    Advice to Management

    Follow the rules of human resources in regards to treatment of employees. Set standards for all managers and supervisors to follow and ensure that those are being met.


  7. "Director of Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Very good company to work for and grow

    Cons

    No weekends or holidays, that's part of the business


  8. "poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    great benefits, great company name

    Cons

    poor food and beverage management

    Advice to Management

    better communication skills


  9. "commis chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commis Chef in Kuala Lumpur (Malaysia)
    Current Employee - Commis Chef in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    Good working environment. Good salary.
    Trained to work with standards such as Hyatt Food Safety Management System (FSMS), ISO and HACCP.

    Cons

    Slow growth of promotion in Hyatt KL.


  10. "Job should be well paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Manager in Dubai (United Arab Emirates)
    Former Employee - Hotel Manager in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    Dubai is growing every day and I would be an honour to work in such beautiful place.

    The working conditions are good too!!

    Cons

    1. Work as a team
    2. Make profit for the owner
    3. Keep the customers happy and make their visit a memorable year one


  11. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commis Chef in Abu Dhabi (United Arab Emirates)
    Former Employee - Commis Chef in Abu Dhabi (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    well managed, has great system, fair, the best

    Cons

    did not give a recommendation letter to former employee


Showing 1,834 of 1,929 reviews
Reset Filters