Hyatt Employee Reviews | Glassdoor

Hyatt Reviews

Updated February 20, 2017
1,732 reviews

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1,732 Employee Reviews

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Pros
  • Great training great benefits great spirits (in 137 reviews)

  • Great purpose, 12 free nights at any Hyatt base on availability (in 36 reviews)

Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 85 reviews)

  • Long Hours based on Business ( comes with the industry) (in 109 reviews)

More Pros and Cons

  1. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Current Employee - Assistant Restaurant Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    work-life balance was good for hospitality industry
    Great people

    Cons

    Not great pay
    very hard work


  2. "Employment @ Hyatt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Boston, MA
    Current Employee - Human Resources Manager in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    caring and positive working environment

    Cons

    pay scale is on the lower end


  3. "Valet"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Hyatt part-time

    Pros

    Fast-paced environment, good people and great exercise.

    Cons

    Can be slow sometimes, so aren't as frequent.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "good benefits"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good benefits, nice co-workers, perks

    Cons

    management, long hours, low pay


  6. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Santa Clara, CA
    Current Employee - Server/Bartender in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt part-time (More than a year)

    Pros

    great benefits, discounts on food, discounts on hotel rooms, warm atmosphere

    Cons

    business can be slow at times,


  7. "Believes in change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    12 comp rooms a year for full time associates
    Management is open to change
    Family driven culture

    Cons

    Long hours
    Working weekends and holidays


  8. "family friendly work environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt part-time

    Pros

    Great employees and family friendly work environment.

    Cons

    Did not find any cons


  9. "Guest service agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Fort Worth, TX
    Current Employee - Guest Service Agent in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Able to trade shifts and make up days theough trade.

    Cons

    No overtime which means not enough pay.

    Advice to Management

    Stop hiring and invest in the agents you have. That way they can maintain a living seeing as how we make the company alot of money and are not rewarded.


  10. "Great management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice office environment, decent pay.

    Cons

    No cons, typical call center environment.


  11. "Great Place to Get Your Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in New York, NY
    Former Employee - Sales Coordinator in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    Free hotel nights. Catered lunches 1- 2 times per month.

    Cons

    Poor pay. Disinterested management. No clear path to advancement.

    Advice to Management

    Step-up and pay competitive wages, offer profit sharing. Draw a clear path to advancement.



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