Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated July 20, 2017
1,918 reviews

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1,918 Employee Reviews

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Pros
Cons
  • Work - life balance is not easy to obtain working in hotels (in 94 reviews)

  • long hours overall but fun guests (in 119 reviews)

More Pros and Cons

  1. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Houston, TX
    Former Employee - Cocktail Server in Houston, TX
    Recommends
    Positive Outlook

    I worked at Hyatt (Less than a year)

    Pros

    Pay, Benefits, hours,

    Cons

    nitpickyness, rude guests

    Advice to Management

    Be nicer to your employees, don't micromanage


  2. "bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in New Orleans, LA
    Former Employee - Bartender in New Orleans, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    benefits & hotel room perks

    Cons

    managers show a lot of favoritism

    Advice to Management

    definitely try to work on communication

  3. "Experience was bittersweet I loved it but I didn't really care for some of the girls I had to housekeep with toxicspace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Room Attendant in Columbus, MS
    Former Employee - Guest Room Attendant in Columbus, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt part-time (Less than a year)

    Pros

    It was a very peaceful workspace didn't have to deal with alot I had my rooms that I worked on as a team an some by myself but still worked hard an always did the best I could best thing would be the Costumer's would leave me tips an donuts candy sodas they really made me feel great that they were pleased with thier room service.

    Cons

    Coming to work being optimistic walking in to the girls an this stale feeling in the air from most of the woman there​ constantly unfocused on work an talking behind each other's backs I was a beginner an given a hard time from people who have been thier for way longer than me even when doing a great job I never really got told by the team just the customers​.you are expected to do a lot in a very short time you won't get a chance to take your break the girls help each an will leave the work on you when you're supposed to be working together no team work.

    Advice to Management

    Try to get some new people in there that won't carry that toxic attitude around running good workers off an fire the old ones.


  4. "Bursts of Work and Then Some Dry Spells"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Morristown, NJ
    Current Employee - Banquet Server in Morristown, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt part-time (More than a year)

    Pros

    Can receive plenty of work and very reasonable pay even after just 20 hours.

    Cons

    There can be droughts - less than 6 hours of work a week - or booms - up to 60+ hours a week,

    Advice to Management

    Avoid assigning triples to employees more than 2 days a week.


  5. "Lead Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in El Paso, TX
    Current Employee - Front Desk Agent in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 3 years)

    Pros

    They will work around your schedule, and they treat you as family. They inspire you in what ever you want to do with your life. They will work with you if you want to grow within the company,

    Cons

    So far I have not found cons to my work.

    Advice to Management

    Keep doing what you are doing. I have learned and learned so much. Thank you for everything you've done.


  6. "Spa Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant in Poipu, HI
    Current Employee - SPA Attendant in Poipu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Overall great staff, great guests, great working environment.
    Awesome benefits medical, dental, vision.
    A great chance to learn hospitality especially if you have no prior experience.
    HR staff is very helpful in fulfilling your goals within this company.

    Cons

    Some of the management get busy with multitude of work demands that they may need to be reminded about certain elements and concerns. However managers are there to help the company and as well as your own success.
    Hyatt offers comp nights which are awesome however it is also hard to get a room a lot of times. Many times if you don't book your room a year in advance you can say good bye to it. In my case it is a bit more difficult because I live in Hawaii and prices out here tend to be a lot higher then the average. The property that I am at has its workers and also it has union workers in which I am a part of. The union has its own set of pros and cons however overall the protection it provides really does help you be set up for the hours you are scheduled.

    Advice to Management

    New Managers, please ask employees who have been there for a good duration of time about ideas that will help benefit specific departments. Please be willing to learn and accept and take criticism.


  7. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt part-time (More than 3 years)

    Pros

    Ok place to work. Not many job opps in this market in the vegas area. They usually hire low skilled loe paid people.

    Cons

    Long work days and fast moving environment. People like to destroy items in their rooms for somebody else to clean

    Advice to Management

    While i would come back to work for this cimoany again it might be better if i just go elsewere. Thanks

  8. "Assistant Front Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in Hyatt, TX
    Former Employee - Assistant Front Office Manager in Hyatt, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    Benefits, hotel perks such as comp nights,

    Cons

    No room for advancement without connections. Promotion based on favoritism. No work-life balance. Low wages.

    Advice to Management

    Listen to the little people as they are the backbone of the company.


  9. "FANTASTIC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Multimedia Designer in Chicago, IL
    Former Employee - Multimedia Designer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    I LOVE THIS PLACE!! I would have stayed if it wasn't the fact that I had to go back to school in a different state. Would recommend everyone to work here.

    Cons

    I have nothing bad to stay!


  10. "Great Benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Andaz Host in Savannah, GA
    Current Employee - Andaz Host in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Great benefits and a very reputable hotel brand with high standards.

    Cons

    Management was unaware of and did not follow or enforce many hotel policies including internal application policies and drug free workplace policies.


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