Hyatt Reviews | Glassdoor

Hyatt Reviews

Updated May 25, 2017
1,833 reviews

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1,833 Employee Reviews

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Pros
Cons
  • However, it can interfere with your work life balance if you don't manage your time properly (in 88 reviews)

  • long hours overall but fun guests (in 116 reviews)

More Pros and Cons

  1. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Complimentary room nights for all employees to use at any Hyatt in the world where available

    Cons

    Sales pay structure is poor - commission bonus depends on your quarter as a whole and is paid quarterly with NO guaranteed bonus payout for making your quota for the year

    Advice to Management

    Structure the commission/bonus payout to pay a bonus for the months exceeded, not quarters

    Make all properties PTO versus separate "sick" hours and "vacation" hours

    World of Hyatt roll-out was an unnecessary Marketing stunt to make it look like we're cutting edge when really we just reinvented the wheel on our own loyalty system and confused EVERYONE


  2. Helpful (1)

    "Good long term prospects"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Host in San Diego, CA
    Former Employee - Host in San Diego, CA

    I worked at Hyatt (More than 3 years)

    Pros

    Great potential to move vertically or relocate

    Cons

    In order to move up you have to take less than ideal hotel positions


  3. "Legal Secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Secretary in Chicago, IL
    Former Employee - Legal Secretary in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 3 years)

    Pros

    Complimentary hotel nights, beautiful corporate office.

    Cons

    Low pay, health benefits could be better.

    Advice to Management

    Lead by example, treat employees equally.


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  5. Helpful (1)

    "Good Company, needs more opportunities for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in San Diego, CA
    Former Employee - Administrative Assistant in San Diego, CA

    I worked at Hyatt full-time (More than a year)

    Pros

    Good benefits
    Paid vacation and sick leave
    Get to interact with a variety of individuals and cultures

    Cons

    Not much room for advancement in HR


  6. Helpful (1)

    "My Hyatt Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Miami Beach, FL
    Current Employee - Assistant Manager in Miami Beach, FL
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    Great benefits, opportunity to quickly grow your career, lots of learning opportunities.

    Cons

    Invest more time in training new managers and staff. High turnovers make the work environment a little stressful. In my experience, a better job can be done to respect work/life balance

    Advice to Management

    Take care of your employees and they will provide top-notch service to your guests!


  7. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Wichita, KS
    Former Employee - Bartender in Wichita, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hyatt full-time (More than a year)

    Pros

    Supportive and interactive environment - across all departments. Coworkers genuinely care about each other and guests.

    Cons

    Can't think of any cons.


  8. "Great place to waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Tysons Corner, VA
    Former Employee - Server/Waitress in Tysons Corner, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hyatt part-time (Less than a year)

    Pros

    dedicated team, great benefits, great money

    Cons

    brutal hours, not great communication between upper management and us.

    Advice to Management

    more visibility in the process


  9. "housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Houston, TX
    Former Employee - Housekeeper in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 10 years)

    Pros

    meeting new people and learning new thing

    Cons

    never enough people to work

    Advice to Management

    need to keep enough people to get job done


  10. "The good the bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Albuquerque, NM
    Current Employee - Cook in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt (More than 3 years)

    Pros

    Great people from all over the world
    Great benefits

    Cons

    Lack of leadership
    Low pay
    Overwork employees

    Advice to Management

    Management needs to be a bit better


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Supervisor in San Antonio, TX
    Current Employee - Food and Beverage Supervisor in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 5 years)

    Pros

    Amazing career opportunities and promotions
    Meet many people from near or far, you are able to move to many properties located world wide, the people you work with become family.

    Cons

    Haven't had anything to complain about, the company cares for their associates, every workplace has its bad days, but it's about teamwork to pull thru together.


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