Hyatt Employee Reviews about "long hours"

Updated Jan 20, 2021

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4.2
81%
Recommend to a Friend
93%
Approve of CEO
Pros
  • "Great benefits, free lunch, caring leaders(in 288 reviews)

  • "Very great company to work for, truly cared for each employee to be their best(in 152 reviews)

  • Cons
  • "Long hours but well compensated(in 243 reviews)

  • "The job had relatively low pay but that is usually a given in the hotel industry until you reach a certain level(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "long hours"

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    1. 5.0
      Former Employee, more than 1 year

      Great Company to work for!

      Jan 19, 2021 - Event Planning Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perks and Benefits are great for all employees regardless of rank

      Cons

      Long hours in working for hotels

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    2. 2.0
      Former Employee, more than 1 year

      Run far away

      Oct 13, 2020 - Gallery Host in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food which is half way edible anyways. Free uniform dry cleaning.

      Cons

      Overworked and underpaid. looked down upon from people in higher positions, managers were stressed and took it out on us. Managers showed favoritism and ego tripped for sure. Managers had "guests are always right" mentality even if the guest was blatantly rude and disrespectful. They would promise to have our back and then make us look stupid in front of the guests. VERY rude guests sometimes. We would get so busy and it would be chaos. Promised promotion and said I wasn't qualified after going through the interview process and was humiliated. A LOT of gossip and drama. Long hours with short breaks and could not sit at ALL. Feet and back always hurt so bad and if you go in the back you are told by manager to get back to the desk. Incompetent coworkers. Had to pay $3 parking just to go to work. TERRIBLE turn over.

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      1 person found this review helpful
    3. 5.0
      Former Employee

      Great Company to Work and Travel With!

      Jan 19, 2021 - Revenue Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great travel perks, growth opportunities, mentorship

      Cons

      sometimes required working long hours

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    4. 5.0
      Former Employee, more than 10 years

      Felt like family

      Nov 30, 2020 - Chief Accountant in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Made great friends, learned a lot about managing a team and managing all kinds of situations. Constant training and access to training portals made it easy to grow. I felt challenged and cared for.

      Cons

      Open 24 hours/365 days. Long hours and often you feel the work come home with you.

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    5. 3.0
      Former Employee

      An ok place to work

      Jan 20, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New building, employee meal, Good location

      Cons

      Long hours, rate of pay low, unpredictable schedule which changes with little to no notice

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    6. 4.0
      Former Employee, more than 1 year

      Good People

      Jan 19, 2021 - Event Sales Manager in Tysons Corner, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sales Commissions, Good Ppl, benefits

      Cons

      long hours, weekends, little vacation time

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    7. 4.0
      Former Employee, more than 8 years

      Hyatt Review

      Jan 13, 2021 - Director of Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great benefits, great people

      Cons

      long hours and high stress, but reasonable

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    8. 4.0
      Former Employee

      Great company

      Jan 4, 2021 - Security in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great and you can make some great friends.

      Cons

      Pay is low, long hours

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    9. 4.0
      Former Employee, more than 3 years

      great company

      Jan 6, 2021 - Executive Housekeeper in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -work atmosphere -health care -travel perks -upper management

      Cons

      -long hours -care for employees -limited vacation time

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    10. 2.0
      Former Employee, more than 3 years

      Miserable

      Aug 21, 2020 - Manager in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Twelve free room nights at any Hyatt after one year of employment good 401K match

      Cons

      unusually long hours are a regular occurrence (think 13-15 hour days multiple times a week) low compensation middle management is treated like a punching bag

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    Viewing 1 - 10 of 243 Reviews

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