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Hyland Account Manager Reviews

Updated Sep 13, 2021

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Found 25 of over 824 reviews

3.8
64%
Recommend to a Friend
78%
Approve of CEO
Hyland President and CEO Bill Priemer
Bill Priemer
20 Ratings

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  1. 5.0
    Current Employee

    I enjoy working here

    Jul 27, 2021 - Account Executive in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and fun perks

    Cons

    Client base is growing faster than Hyland can keep up with

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  2. 1.0
    Current Employee, more than 3 years

    Stuck in the 90's with clueless management

    Aug 23, 2021 - Sales Account Executive in Kansas City, KS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Work from home -- thanks to the pandemic. - Can get away without working hard and doing 'busy work' - Onsite perks if you are in Westlake, OH

    Cons

    - The pay is poor and equity sharing is unheard of for a company whose CEO every Monday keeps talking about the fact this is a "big happy family". - Hyland is stuck in the '90s with multiple levels of management, processes, and approvals. You have to be based in Ohio and 'manage up' to get anywhere. Most of the C-Suite are incompetent and are around because they are a part of the 'old boys club'. - Hyland is a dumping ground for companies bought by Thoma Bravo. The management team has no clue of what to do with the technology and talent they have acquired and is slowly killing them. - Product management is a joke and has no clear future direction for the products from acquired companies. The direction changes every few weeks and the company is still struggling to run its solutions on the public cloud. - The Healthcare business unit operates as a company within a company and opportunities to grow are very limited if you are not in the inner circle.

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    8 people found this review helpful
  3. 3.0
    Current Employee

    Good Company, LOW PAY

    Sep 13, 2021 - Account Manager in Westlake, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company that cares about their employees

    Cons

    Pay is so so so so so so low compared to similar companies

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  4. 3.0
    Current Employee, more than 8 years

    Very Nice Company - Extremely Poor Management

    Aug 11, 2021 - Senior Account Manager in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sabbatical Program, Remote Employee Program, Nice Health Insurance for Remote Employees, Gym Reimbursement, President's Club Award

    Cons

    The practice of nepotism, in specific relatives is very common. Opportunities to grow are very limited if you are not in the inner circle.

    6 people found this review helpful
  5. 5.0
    Current Employee

    Great Company!

    Jul 20, 2021 - Account Manager in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, product, and overall company to work for.

    Cons

    low pay and can be hard to sell at times

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  6. 2.0
    Current Employee

    Toxic Environment

    Apr 24, 2021 - Account Executive - Channel Sales in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are regular holidays, good it support, 401k, lunch break.

    Cons

    Management is without integrity or accountability, expect to work 24/7, calls and emails nights and weekends, internal department lacks diversity and inclusion and processes, policies and procedures are tedious and meaningless, deception, gossip, low pay, servant to nepotism and cronyism, wfh means more hours online, micromanagement.

    9 people found this review helpful
  7. 4.0
    Current Employee, more than 5 years

    Excellent Atmosphere

    Apr 23, 2021 - Account Manager in Westlake, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent opportunities to growth to upper management

    Cons

    US Centric for a Global Company

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  8. 3.0
    Former Employee, more than 1 year

    Used to be a great company, but the international division is too political and not a easy place to work.

    Apr 29, 2021 - Channel Account Manager in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Potential for good career development.

    Cons

    Salary and benefits are not great.

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    2 people found this review helpful
  9. 3.0
    Current Employee, more than 10 years

    Growing organization that is experiencing growing pains

    Jan 6, 2021 - Account Executive in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities to make lateral and upward moves that expose you to new experiences or different areas of business.

    Cons

    Pay is not always competitive with the market and Hyland has spent significant time and effort on marketing their culture, which keeps their pay scale down.

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    3 people found this review helpful
  10. 3.0
    Former Employee, less than 1 year

    Nepotism central

    Apr 20, 2021 - Account Executive in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work Stable company and employment

    Cons

    Nepotism everywhere you look Awful commission plans Crappy travel budget Heavy travel expectations

    5 people found this review helpful
Viewing 1 - 10 of 25 Reviews

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