Hyundai Capital America Reviews in Irvine, CA | Glassdoor

Hyundai Capital America Irvine Reviews

Updated May 10, 2017
86 reviews

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Irvine, CA

1.7
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Ross Williams
23 Ratings

86 Employee Reviews

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Pros
  • I really enjoy the employee lease program (in 25 reviews)

  • There are Good benefits for employees (in 19 reviews)

Cons
  • The ability to have Work/Life balance (in 20 reviews)

  • Not compensated accordingly for no work life balance (in 9 reviews)

More Pros and Cons

  1. Helpful (15)

    "Employee morale at an all time low"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Irvine, CA
    Former Employee - Project Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hyundai Capital America full-time (More than 5 years)

    Pros

    There really are not may pros to working for Hyundai Capital.

    Many on here have said the employee lease program is a plus, but it is not the same as it was when I started. The prices are a lot higher than they used to be and the process is horrible now. It used to be cheaper than purchasing your own vehicle, but no longer is.

    Another pro many have pointed out are the benefits. Don't get me wrong, I appreciate the benefits they offer, but they really are just average. Most companies offer the same package or better. I don't know who actually believes that only offering two different high deductible plans for health care is actually better than the rest of the industry.

    One positive I can say is that the year end bonuses have been pretty good the past few years. However, I don't know if you want to plan on this trend continuing at the employee level.

    All in all there really are not that many pros to working at HCA. May of the pros other people have pointed out are just basic things a company should provide to their employees and at average levels. If you need work then go ahead and take the job at HCA but if you have multiple offers then take the other one.

    Cons

    There are a lot of cons to working at HCA. It was not always like this, but at the moment it is not a place I was willing to continue working at. I don't expect things to change until the current management team is replaced.

    Absolute favoritism:
    I know this exists at other companies, but by the way the executive team blatantly promotes and rewards their friends you would think they were competing in the how to treat your employees like crap Olympics. Unless you are friends with your manager and his boss you will NEVER be promoted. You will get only a meets expectations PER but be expected to do most of the work. You will watch as the executive teams buddies all sit around and do nothing while dumping all of their work on you. If you say that it is too much, they will say you are not working hard enough.

    Untenable Hours:
    This leads into my next point; the hours you are expected to work are insane. Sure you can go home after 8 or 9 hours, but expect to have some passive aggressive executive complain that you don't work hard enough. It does not matter how much work you complete, you are expected to be in the office for 12 hours a day.

    No Leadership:
    When I say no leadership I don't mean that they don't have a plan or that they don't do anything. What I mean is that Hyundai lacks true leadership. Leaders lead by example and do not expect you to do anything they are not willing to do; HCA does the complete opposite. They will through you to the wolves while hiding in the back waiting to pick up the pieces of your shatter corpse when you fail. You are expected to fail so that they can come in an pretend they saved the day by piggybacking off of everything you have done.

    Pace:
    The pace is outrageous. You are constantly expected to be in a go go go mindset. You are expected to constantly drop everything you are doing to answer random questions from the executive team. The questions never lead to anything are are usually a waste of time. Once you have answered their random question they will proceed to ask where your other project is. If you say well I was working on this random question they will say that you need to multi-task better.

    There really are a lot more bad things to say about HCA, but I think these are the top 4. Honestly, unless you need the paycheck. Look else where and save yourself a lot of trouble.

    Advice to Management

    I only have one word for management... Quit! The sooner you leave the sooner people can begin to heal.


  2. "Credit Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Hyundai Capital America full-time (More than a year)

    Pros

    Great benefits, perks, and Employee auto discounts.

    Cons

    Work life balance was decent, but at the same time this how this industry is for the most part. There is constant turn over at the mgmt position.


  3. Helpful (2)

    "customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Irvine, CA
    Current Employee - Customer Service in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyundai Capital America full-time (Less than a year)

    Pros

    good benefits and year end bonus

    Cons

    high stress level, low return

    Advice to Management

    invest in the technology you use. we arent in the 80s anymore


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  5. Helpful (4)

    "IT Under Valued"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hyundai Capital America full-time (More than 5 years)

    Pros

    Car allowance and discounts.

    Cons

    Hyundai Capital does not appreciate or recognize the value and importance of the IT organization. They are constantly asked to do more with less. When IT continues to deliver with fewer and fewer resources the Business leaders fail to show their appreciation.

    Health insurance options are limited to just one provider.

    Advice to Management

    Recognize the value and importance of your IT team.


  6. Helpful (5)

    "InfoSec Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior DevOps Engineer in Irvine, CA
    Former Employee - Senior DevOps Engineer in Irvine, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Hyundai Capital America full-time (Less than a year)

    Pros

    Cars, good comp package.

    Cons

    Everything else. Culture is horrible, mgmt is worst.

    Advice to Management

    Quit please.


  7. Helpful (13)

    "Sr. Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hyundai Capital America full-time (More than 3 years)

    Pros

    The company has global offices that they often advertise you can move around to. But it's often only a very small number of people that get this opportunity.

    Cons

    The Korean culture is not conducive to western business culture. They spend WAY too much time doing useless work that are "fire drills" which take away from strategic priorities. Executive management "communicates" but rarely seems transparent.


  8. Helpful (21)

    ""This isn't the place for everyone""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager II in Irvine, CA
    Former Employee - Manager II in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hyundai Capital America full-time (More than a year)

    Pros

    Manager II and up bonus program payout have been very good in the past if you can tolerate the forced distribution review process (NOTE to HCA: replacing the work forced with guided does not negate the fact that it is forced distribution and individual performance ratings have to be adjusted to fit the distribution curve). Given the recent diminished revenue I would not expect bonuses to be as good as past years.

    Employee discount on Hyundai Vehicles is very good, if your actually in the market for a vehicle and like the cars.

    Cons

    When high ranking executives come out and say "this isn't the place for everyone" during town hall meetings, and HR echo's the same sentiment when full time employee's have legitimate complaints about stress, workload, lack of demonstrated concern for employee health and well-being... What else do you call it but apathy.

    Director level and up management tier seem solely focused on checking the boxes on their PER goals at the expense of their subordinate team members.

    All of the departments are hurting for resources yet most positions are not back filled when people leave, or are filled with low skill contract labor.

    If your just looking for a paycheck and don't care if what your doing makes any logical sense at all, you'll probably be fine. If your passionate about what you do and care about real engagement, you will either drive your self crazy and leave or conform , become apathetic, and stick around.

    Advice to Management

    Employee engagement requires more than just saying you care about engagement, over communicating about whats going on in the business, then continuing to cut resources and ignore the impact the environment is having on your people. While I understand the recent financial challenges as well as the need to minimize losses and maximize profits, doing so at the expense of the people you cont on to get the work done is counter productive.


  9. Helpful (11)

    "Manager II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager II in Irvine, CA
    Current Employee - Manager II in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hyundai Capital America full-time (More than 3 years)

    Pros

    Good benefit, car allowance, global site visit, nice building,

    Cons

    Bad management, incompetent leader, lots of politics, no direction no strategy

    Advice to Management

    need competent leaders!!!


  10. Helpful (16)

    "Much improvement needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Irvine, CA
    Former Employee - Senior Analyst in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hyundai Capital America full-time (Less than a year)

    Pros

    Decent pay, fancy job titles. A good stepping stone to advance your career elsewhere. International and domestic business trips. 401k matching up to 6%. Good discounts on vehicles. Good health/dental/vision benefits.

    Cons

    No teleworking option. Very poor at developing and retaining talent. For the most part the company embraces the blame game and throw-someone-under-the-bus culture. Lack of accountability. Poor communication between middle-management and the worker bee's. Management is all about bowing down to their Korean overlords. All of the good people resigned. Very superficial and toxic environment. Your success, job enjoyment and advancement will highly depend on what team you're in.

    Advice to Management

    Please focus on developing and retaining your best people! Your attrition rate is ridiculous.


  11. Helpful (29)

    "Fun Days at Hyundai"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hyundai Capital America full-time (More than 3 years)

    Pros

    - Car Allowance if you're a manager II or above. It effectively allows you to have a free (or really heavily subsidized) vehicle every 4 years.
    - Health Benefits are cheap and coverage is excellent
    - There are a handful of competent people who are friendly and helpful to work with
    - If you live in OC, it's at a convenient location
    - You'll never be bored due to the constant rate of how things change in this environment

    Cons

    - Many individuals in leadership/management have been promoted beyond their capabilities. These individuals in their current roles spend their time “Positioning” and protecting their position, while taking credit of the people doing the work under them passing the work off as their own. If you are capable and talented, beware that good work is punished with more work, forcing you to cover for teammates who are clearly not pulling their weight.

    - Leadership/management overcommit their teams beyond their capabilities or bandwidth because they do not understand proper project management fundamentals, how the business works, or are only concerned about being managing their higher ups. Leadership will frantically crack the whip while providing no guidance or direction, all the meanwhile asking why tasks are not completed. When deadlines are not met, staff team members are quickly blamed and there is no ownership

    - There is no accountability around how work is performed. Folks who are capable of performing their given job are under far more scrutiny than those who are not pulling their weight. These employees who are not pulling their weight spend more time sucking up and managing optics – some even having enough extra spare time during the working hours to openly engage in running side businesses, planning events for social clubs (both inside and outside of work), running consulting gigs, and even running a pizza shop (!).

    - Many cliques - If you are well liked, can play politics, and are good at managing optics, you can get ahead, otherwise, it is quickly evident that there is an artificial glass ceiling that is placed above you with mediocre performance reviews and lack of promotion opportunities.

    Advice to Management

    Complete overhaul needed at senior management level from a culture and performance perspective.

    Find a way to fairly and objectively evaluate impact to the organization. Determine ways to hold employees accountable in a fair and equitable fashion. If certain employees are causing teams to be weighed down, have the hard conversation about performance.


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