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Hyundai Capital America

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Hyundai Capital America

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Hyundai Capital America Reviews

Updated May 30, 2023

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Found 477 of over 515 reviews
3.3
57% Recommend to a Friend
Hyundai Capital America President and CEO Ross Williams
75% Approve of CEO

Found 476 of over 515 reviews

3.3
57%
Recommend to a Friend
75%
Approve of CEO
Hyundai Capital America President and CEO Ross Williams
Ross Williams
210 Ratings

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What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
  • "Benefits are good and the agents keep your spirit lifted.(in 69 reviews)
  • "For the most part great people to work with that want to make a difference.(in 32 reviews)
  • "Good pay, $18/hr for an intern(in 29 reviews)
  • "Nice building and theres nothing else(in 13 reviews)
  • "You have the ability to make a decent bonus if you keep your numbers up and pass QA.(in 11 reviews)
Cons
  • "Poor management; no real structure(in 45 reviews)
  • "I the 2 managers I reported to checking my facebook to see if my political beliefs matched there own.(in 24 reviews)
  • "Pay and no work life balance(in 22 reviews)
  • "When I say no leadership I don't mean that they don't have a plan or that they don't do anything.(in 16 reviews)
  • "This creates a culture based on time and not on value provided to the company.(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hyundai Capital America and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Cares about their employees

    May 23, 2023 - Lease End Specialist in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Option to make more money based on performance, great benefits, employers from the CEO to your direct team lead supervisor actually care about you and talk to you

    Cons

    Not much home/life balance. Very demanding on the phones

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  2. 3.0
    Former Employee, more than 1 year

    good only if you have right manger.

    May 30, 2023 - Manager in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good office space and good company to work

    Cons

    your manger could be very subjective and a couple of great people left because of their managers.

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  4. 4.0
    Current Employee, more than 5 years

    HCA

    Apr 22, 2023 - Manager in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A high percentage of the management are great to work with. The people over all are a big reason for me staying, along with working from home. Your experience working for HCA will vary depending on department. However, that can be said for any company. It's easy to move around to another department to find the best fit for you.

    Cons

    IT support, constant system issues. You are your own IT Helpdesk. Salaries and pay may be with industry average, but on the low end of the scale.

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  5. 3.0
    Current Employee

    HCA overview

    May 3, 2023 - Business Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work is challenging and rewarding if you like to problem solve. The people I work with are amazing. We have built a family type of environment based off of our communication skills that translate outside of the office space.

    Cons

    Constant change. Every quarter there is a new way of business. There is a more for less mentality from upper management. They would like you to know and do more but minimally raise your pay.

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  6. 4.0
    Former Employee, more than 1 year

    Good opportunities for advancement

    May 16, 2023 - Analyst in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Progressive, team oriented environment, good benefits, and good business acumen development

    Cons

    Poor support from HR reps and overly engineered attendance policy.

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  7. 4.0
    Current Employee

    HCA is a great company to start your career

    Apr 23, 2023 - Customer Service Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent work culture Opportunities for Women Growth Opportunities Work life balance

    Cons

    Low pay HR does not offer a lot of support for international workers A lot of micromanagement in different areas

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  8. 1.0
    Current Employee, more than 5 years

    You've been warned. All negative reviews are 10000% true

    May 3, 2023 - Loyalty Manager in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Absolutely nothing nada zilch zero

    Cons

    Complete dictatorship with Senior leadership having no experience or background to lead the group All of Executive leadership hate each other and use their divisions to bring other divisions down Horrible culture

    2 people found this review helpful
  9. 4.0
    Former Employee, more than 8 years

    good company to build a career

    Apr 18, 2023 - Finance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Executive direction, teamwork, people, diversity

    Cons

    Decision making, empowerment, exposure to higher management

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  10. 1.0
    Former Employee, more than 5 years

    was great very briefly - now losing leaders fast

    Jan 30, 2023 - Middle Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A few amazing people to work with, recognized brand.

    Cons

    Woke became the norm. Poor employee's are rewarded and behavior encouraged by lack of accountability. IT system based issues are ignored, entire departments fail to produce yet are not held accountable, poor upper leadership creates toxic subcultures. CEO often shared political leanings while making those who don't agree feel like outcasts. Toxic department leadership killed retention and caused middle-management to leave. ZERO work/life balance for leadership. constantly working 80 hour work weeks due to additional tasks being assigned on top of normal job duties.

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    2 people found this review helpful
  11. 1.0
    Former Employee, more than 8 years

    Don't do it

    Aug 11, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits: good Benefits Nice Building:

    Cons

    Incompetent management: Management seems to get away with most anything they want to. CEO: has to report overseas, which has a completely different view on how to do business. He has to answer to them and is not capable of educating them about our culture and the profit they make from the USA. They move people in high positions over divisions they know nothing about, our franchise dealers can be exposed to liablity due to the requirements of the company that are illegal as evident in the recent CFPB ruling. Those that bring up these concerns experience retaliation. If you go to HR they are of no help. If you have any form of experience at a more compliant OEM, you will not fit in here, as they require you to be a trusted advisor/consultant with the dealer, but dealers complain of legal exposure due to HCA's way of non compliant business in many regards. It has been proven that Employees reported concerns of consumers who were drastically impacted by HCA's illegal actions, And HCA resisted change and retaliated against employees (multiple) that worked hard and were competent. Thus they had to pay 19.2 million dollars in damages in the recent (July 2022) ruling. Highly political. No two reports match, that are supposed to measure the same data is my impression. Bonuses have been reduced for employees in sales. There seems to be a mass exodus at HCA, and I also left electively.

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Viewing 1 - 10 of 476 Reviews
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Hyundai Capital America Reviews FAQs

Hyundai Capital America has an overall rating of 3.3 out of 5, based on over 515 reviews left anonymously by employees. 57% of employees would recommend working at Hyundai Capital America to a friend and 53% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Hyundai Capital America employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Hyundai Capital America. This rating has decreased by -6% over the last 12 months.

57% of Hyundai Capital America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hyundai Capital America 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hyundai Capital America to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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Glassdoor has 515 Hyundai Capital America reviews submitted anonymously by Hyundai Capital America employees. Read employee reviews and ratings on Glassdoor to decide if Hyundai Capital America is right for you.