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Hyundai Capital America

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Hyundai Capital America

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Hyundai Capital America Employee Reviews about "korean"

Updated Sep 10, 2019

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Found 25 of over 465 reviews

3.5
51%
Recommend to a Friend
76%
Approve of CEO
Hyundai Capital America President and CEO Ross Williams
Ross Williams
198 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are good and the agents keep your spirit lifted.(in 64 reviews)
  • "For the most part great people to work with that want to make a difference.(in 35 reviews)
  • "Good pay, $18/hr for an intern(in 22 reviews)
  • "Nice building and theres nothing else(in 12 reviews)
  • "Health Benefits are cheap and coverage is excellent(in 11 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hyundai Capital America and is not affected by filters.

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Reviews about "korean"

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  1. 5.0
    Current Employee, more than 1 year

    great pay and benefits, location

    May 4, 2015 - Manager, Consumer Risk in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You have the opportunity to learn and be cross trained in different department. Company open to new ideas.

    Cons

    Long hours, rigid Korean work habits.

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  2. 1.0
    Current Employee, more than 1 year

    The company is lost and does not have an overall strategy. I will not recommend to any friends.

    May 20, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Hired some talent people but usually those people left - Manager car allowance - Office Events and company clubs - Health Insurance

    Cons

    - Korean mother ship has way too much influence on HCA. - Each department has a Korean rep from the headquarter to spy on if the activities are going the direction Korean headquarter is demanding - Very hierarchy. If you have any good idea, it is better you do not bring it up to challenge your boss. Otherwise, you will be punished. - IT department is a disaster. No leadership in IT. very outdated systems and incompetent managers. The implementation in IT Projects is like in 1970. - Very high turn-over rate. - The company does not have any long-term strategy. Constantly changing direction and laying off people. Established something then got rid of it. - Toxic environment. - Too many smokers in the company who always smoke downstairs. It is annoying to have to smell that. - Micro-management: The company has a HR policy required you to badge in by 10 am even for exempt employees and also required you submit a request when you want to work from home.

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    9 people found this review helpful
  3. 4.0
    Former Intern

    Global Intern

    Sep 22, 2017 - Anonymous Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Up and coming company culture. Nice people. A lot of good perks, including travel, hotels, breakfast/lunch, events. Korea is a really fun time.

    Cons

    Work in Korea is boring. Global interns are simply there to motivate Korean interns.

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    1 person found this review helpful
  4. 1.0
    Former Employee, less than 1 year

    Manager

    Oct 19, 2016 - Manager III in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great lease program. Hyundai cars and overall quality have come a long way since the initial junk they dumped on the US economy in the 1980's and 1990's This is reflective of a lot of Korean products that lead the consumer products market. Company has free food and other promotions to placate the overall dysfunction in the company. Good company with a lot of increased growth potential

    Cons

    Korean companies are notoriously corrupt. Look at what has happened with Samsung in recent months. They are going to lose billions due to the fires in their latest phones. This is not Hyundai’s fault. They have to operate in the Korean business system. Hyundai is susceptible to the same corruption because that is how business works in South Korea. You have to keep bribing the appropriate officials to be successful. In Korea they have no problem hiring and firing employees at will since they have such a large population that is continually desperate for jobs. That type of culture may exist in the US banking and pharmaceutical industry but most Americans will not stand for being harshly criticized and demeaned when they don’t meet a manager’s expectation. This becomes an even bigger problem when the manager can’t even set a reasonable expectation because they don’t understand the process. The Japanese automakers experienced these same problems when they were establishing US divisions of their businesses in the late 70’s and 80’s. They couldn’t understand why Americans would become instantly subservient and compliant like the average Japanese work. It took them over 20 years before they really understood the culture and had very successful US divisions. Many Japanese companies missed the boat eventually though. Looks at Sony or Panasonic. They are only a shell of their former selves. The South Korean companies are in the same boat. They have only been a major player in the US market for about 10-15 years. So, they are still learning and will have repeated failures. If they don’t remedy their problems they will ultimately fail.

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    14 people found this review helpful
  5. 1.0
    Current Employee, more than 5 years

    Constantly shooting themselves in the foot

    Sep 26, 2016 - Anonymous Employee in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity for growth because the turnover is extremely high. The company is stable (although doing very poorly right now: 2016). It will be supported by the Korean parent.

    Cons

    Come on! People leave fast for a reason. You’ve been warned. As if there wasn’t enough difficulty with a Korean parent company calling the shots, Hyundai Capital creates its own homegrown problems. Look, every big company has politics. But this company layers offshore politics with multiple layers of onshore politics. Multiple reorgs per year because new leaders are always joining because they are also always leaving. Every time there is a re-org people look around asking how did that person just get promoted. If you want to grow above a certain level get ready to play the game: back stab your peer, take credit for somebody else’s work and throw your failures onto somebody else. Leaders here aren’t promoted on merit (and calling them leaders is generous). As a leader here you’re not leading people with families and regular people lives, you’re using people to grow in the organization and then you leave. And by the way, the parent company thinks overtime is just normal time and it is expected. All the while HR is supporting this but saying they are trying to improve the situation. Don’t buy the HR sales pitch: if you are supporting all the current leadership, how are you improving things?

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    21 people found this review helpful
  6. 2.0
    Former Employee, more than 3 years

    Collector I & II

    Feb 11, 2016 - Collector in Marietta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is competitive and most of the people are great to work with on a daily basis. Beautiful break room. Company sponsored outings are 1st class.

    Cons

    This company is very high on favorites and favorites are determined by production. Bilingual agents are counted amongst those who aren't bilingual and right party contacts is one of the metrics in which you are graded. 1st company I've ever worked for where this is true. Nothing other than production matters even though that's not what will be preached. Leadership skills, going the extra mile, being a team player, training others, tenure, flexibility.. none of those things matter at all... being a complete robot and going through the motions is all they want. There is no talent development at all and unless you're willing to compromise your integrity then being a top performer is impossible UNLESS you speak an additional language. (Spanish or Korean) Leadership is convinced that intimidation and secrecy are the only way to to actually lead. Sr. Management continously makes mid level management seem like puppets (even though that may be true elsewhere it's extremely evident here) The biggest joke is the employee lease program or as many employees call it the "employee LEASH" program. It's great that employees can lease vehicles but after the initial thrill is gone it soon becomes reality that the reason why most employees stick around is because of the dependency that Hyundai banks on you building up in leasing a company vehicle. It essentially becomes a dangling carrot.. "I want to leave but I need the car"... Completely outdated systems. After a months worth of work you literally have to go back through it all and check to see if the system actually counted the work that you've done. I could continue but I'm done. I worked for Hyundai for 4 years.

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    11 people found this review helpful
  7. 1.0
    Former Employee, more than 3 years

    An Absolute Zoo

    Dec 14, 2015 - Anonymous Employee in West Covina, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good benefits, largely company paid medical, dental, vision,etc. Good events, pastries on Fridays, nice facilities in SoCal.

    Cons

    There are many: - Impossible to get anything done, or get decisions made. Substantial influence from the Korean parent, tremendous bureaucracy, way too much influence by Financial Planning and HR. Plus, having Hyundai Autoever involved in IT makes it doubly hard to get projects moving. - People in roles they know nothing about - Very rude culture. Just because you say something loudly doesn't make it true. The only way to work with more @@@holes is to become a proctologist. - Korean Executive Advisors are largely puppets for the Korean headquarters, and pretty much worthless.

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    10 people found this review helpful
  8. 1.0
    Former Employee

    Management

    Nov 9, 2015 -  in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In some departments, can feel like a family. Even if you want to leave, some people are the reason you stay.

    Cons

    Most poorly managed company I've ever worked for. Incredibly incompetent people in the HR department. Constant change, lack of strategy and clear direction, lack of professionalism, professional immaturity is rampant. Many questionable practices. Very little room for advancement and less you are Korean, or kiss up to your seniors even if you don't agree with their decision-making. Incredibly antiquated in terms of systems and processes. Obvious fixes are completely disregarded. They just want you to do what you're asked to do. Learn how to manage. Do not recommend accepting a position under any circumstances.

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    7 people found this review helpful
  9. 1.0
    Current Employee, more than 1 year

    The Worst Company

    Sep 22, 2015 - Manager I in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vehicle Leasing program is decent. THey have a corporate culture group that tires to provide fun activites for bonding the employees.

    Cons

    Political environment is similar to being in High school. Very immature professionals with overbearing HR group. HR tends to babysit employees instead of requiring they act as professionals. People are hired because either they are korean, or they know someone already in the company. THe Director levels and above are rejects from other companies because they were all hired quickly due to major growth spurt a few years back. Majority of the DIrectors and above have no Sr. Management experience, have little accountability, do not know how to lead and develop teams, and just engage in political in fighting all day. It's discouraging for lower level employees if you want to try to be a decent human being. THe management style is very autocratic with a Korean twist (prefer to yell at employees and then go drinking after work). No Worklife balance, no telecommuting, outdated technology and systems. You have to have 10 sign in passwords as they barely can implement single sign-on concept. THey are over burdened with legal team, HR team, and IT Security which all are risk adverse so they slow down the business. Apparently they have regular lawsuits from our clients so the legal staff is needed. No real career growth opportunities unless you like a Machiavellian environment and can learn to backstab with the best of them. Because the company has so much money they can screw up and no hold anyone accountable. If you are a young Manager like myself, you will not learn anything new or contemporary as all the upper level managers are old fashioned (they call themselves 'experienced") and can't keep up with the latest business trends. If you are young, smart, and talented, RUN NOT WALK away from any of their recruiters. It will be a total waste of your time here that you can not get back.

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    6 people found this review helpful
  10. 1.0
    Current Employee, more than 3 years

    HR asking people to write positive reviews

    Aug 23, 2015 - Manager III in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice looking buildings, the occasional event hosted by corporate culture where they throw money at food, drinks, games and prizes, global travel opportunities for the 'favorites' of the company. There are a fair amount of people who are genuinely good people - fun people.

    Cons

    HR has asked the employees with high year end evaluation reviews to rate them highly on here to help their overall rating. High eval ratings = happy employees right? It's true what others have commented about the false reviews with high ratings. If you're considering applying here, ask how long it takes to get a lease car from their car program? Over 3 months. Ask how much it costs? More than if you lease it at the dealer directly. You pay medical and dental insurance? Ask to read the fine print on what the insurance actually covers. Why have you had 4 CEOs within 3 years? Because they come from Korea, treat people like low class citizens, and have unethical business practices. What do people think about HR? Not positive. HR is not employee centric. They let poor managers get away with a lot of unethical, unfair practices. People don't even bother to go to them with their complaints. Generally, there is no trust with HR. Do you conduct engagement surveys? Yes, we did like 3 last year. This year, they are only asking 'some' employees to complete it. Not everyone's voice matters and they never do anything with the results anyways. When it comes down to it, if you're credentialed in your area and you want to progress your career, this is not the right next step for you. You won't grow professionally. You'll learn to cut corners, spend more time on administrative tasks that strategically planning. Trying to work in a system that is broken with poor technology, inefficient processes, no corporate prioritization and planning, and no mission or vision to look to. The common excuse is "we're a Korean company" and "they'll never go for that". The smart people who have real corporate experience are the ones leaving with the average tenure being around 1 year. It's a revolving door and that steams from culture, leadership, and lack of humanity. There is no work-life balance, no flex schedules, and if you have a family, good luck - not all managers support your flexibility to manage your family commitments with their work expectations of you and many have left because of that.

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    9 people found this review helpful
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