I.C. System Reviews | Glassdoor

I.C. System Reviews

Updated August 23, 2018
45 reviews

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4.3
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John Erickson
30 Ratings

45 Employee Reviews

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  1. "Family Feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System part-time (More than 10 years)

    Pros

    The people are great, it feels like everyone is part of a family. Management is always considerate about their employees and tries to make sure everyone is happy. They offer training to help employees grow and prefer to promote so opportunities for advancement is really good.

    Cons

    The benefits could be better

    Advice to Management

    Management is doing a great job, keep encouraging people


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time (More than 10 years)

    Pros

    Great hours
    Fun place to work
    Great people
    Rewarding to help people

    Cons

    Sometimes consumers don’t always appreciate that we are trying to help them.

    Advice to Management

    I’m enjoy working at IC. Keep making it a good place to be.

  3. "Employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time (More than 10 years)

    Pros

    Great company to work for, always trying to make it fun. Games weekly, floor meetings monthly and incentive prize drawings giving away quarterly.

    Cons

    consumers don't always pay and sometimes get mad at your because of their situation.

    Advice to Management

    Keep staying positive!


  4. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Current Employee - Anonymous Employee in Vadnais Heights, Ramsey, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time (More than 3 years)

    Pros

    Good training, nice people, good pay and benefits

    Cons

    Not too many restaurants close by

    Advice to Management

    Keep focusing on the people and making work funner


  5. "IC= Lots of Oportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time (More than 10 years)

    Pros

    Opportunity t have a career as a debt collector and make a solid living. If you want to move up, there is also a lot of opportunity because they generally promote within.

    Cons

    We contact people and try to help them with their past due bills. Sometimes these people can be rotten. 95% of them are willing to discuss, however.

    Advice to Management

    Keep supporting your people in the difficult work they do. Keep having fun and keep making the job light.


  6. "Great People & Good Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time

    Pros

    IC System really lives by their core values. Some places talk a big game, but it's only a front. Not at IC System. The people here are good, hard working folks who are a pleasure to work with. It is high volume work, so not without stress, but the Company does a great job showing appreciation for their workers so that helps. The Company as a whole is very big on continued learning opportunities and is very supportive of everyone.

    Cons

    It is a stressful field to work in. High productivity is required at all times.


  7. "Decent for a small town"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in La Crosse, WI
    Former Employee - Supervisor in La Crosse, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at I.C. System full-time (More than 5 years)

    Pros

    Good pay if you work hard for bonuses in the Wisconsin office

    Cons

    Poor management, highly operative in favoritism, consistent unethical management styles, including sexual relations with subordinates

  8. "Medical debt collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at I.C. System full-time

    Pros

    Great management; friendly environment; flexible hours

    Cons

    Job itself not the greatest rather boring!

    Advice to Management

    Work on negotiating


  9. "Very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Vadnais Heights, Ramsey, MN
    Current Employee - Collections Representative in Vadnais Heights, Ramsey, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at I.C. System full-time (Less than a year)

    Pros

    Management is very fair and knows what they are doing. Training and feedback is exceptional at IC system. Supervisors and training leads take the time to teach new hires and answer. questions. I feel that my superiors want me to be successful. Starting pay is good $14/ hr plus commission . Full time Monday-Friday hours. I am great full for this job.

    Cons

    Consumers can be very verbally abusive, but that just goes with the territory of working in customer service or collections.

    Advice to Management

    I’m impressed with the work you guys do and don’t have any negative feedback.


  10. "IC System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in La Crosse, WI
    Former Employee - Analyst in La Crosse, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at I.C. System full-time (More than 8 years)

    Pros

    The La Crosse senior management team was willing to hear new ideas.

    Cons

    Communication between the STP office and LAX office has an opportunity to improve

    Advice to Management

    STP should mirror the LAX office as much as possible


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