IATA Reviews | Glassdoor

IATA Reviews

Updated May 25, 2017
118 reviews

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118 Employee Reviews

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Pros
Cons
  • Management, especially senior management (in 14 reviews)

  • Management by fear and blame culture (in 7 reviews)

More Pros and Cons

  1. "Difficult upper management, but local team and head office staff great folks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work, people and mission very gratifying.

    Cons

    Not well organized for a Global organization, confused if it should be non-for profit or not. Upper management not held accountable for poor decisions.

    Advice to Management

    Trust in key field leadership ask for input when making sweeping changes for the industry and for the organization.


  2. "Great software company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in Miami, FL
    Former Employee - Confidential in Miami, FL
    Recommends
    Positive Outlook

    I worked at IATA full-time (More than 3 years)

    Pros

    Even though the computer system used by the company is a bit historical (the IBM AS/400), it's software serves many reputable aviation companies helping them with revenue and aircraft maintenance. The software is great and very comprehensible.

    Cons

    The company was a bit slow to convert over to online help from printed help manuals, but that is it.

    Advice to Management

    Listen to employees - they are generally there to do a good job for you.


  3. "Great Industry, Amazing place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IATA full-time (More than a year)

    Pros

    Great benefits, equal opportunities to grow and several options.

    Cons

    Lack of organization and Inexperienced management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IATA full-time (More than a year)

    Pros

    Good experience and good friends

    Cons

    A lot of Burocracy here

    Advice to Management

    More Empathy to employees here


  6. "It's a good stepping stone company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Current Employee - Analyst Remittance and Settlement in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IATA full-time (More than a year)

    Pros

    The start up salaries are pretty good + the benefits such as vacation, sick days and insurance are great!

    Cons

    Not a lot of oportunity to grow within the company + its hard to get a raise

    Advice to Management

    IATA should have a tuiton reimbursment policy


  7. Helpful (3)

    "IATA: Good on paper: terrible in practice. An overhaul is long overdue!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend

    Pros

    Good benefits (healthcare, vacation/time off) and networking opportunity. The people are dedicated even though they often feel resentment toward the company and its "ways."

    Cons

    Inconsistent promotion standards. Hypocrytical when applying mission/vision statements. They expect 100% dedication without reciprocation. Salaries are below average when compared to similar positions in other companies. No true leadership vision and no planning.

    Advice to Management

    Set an attainable vision for the company and develop a plan to achieve it. Treat employees fairly. A title does not guarantee competency. Don't be so scared to get rid of the incompetent people in the company. Shifting them to other positions does not cure the problem.


  8. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Organized, friendly staff, interesting field.

    Cons

    Older staff not very helpful to new employees.

    Advice to Management

    More involvement with new hire.


  9. "ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy, good work life balance, never in a hurry

    Cons

    little room to grow, stagnant salary, no incentives

    Advice to Management

    wake up


  10. Helpful (3)

    "It has been amazing, great co workers and amazing work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great People,
    great benefits
    not stressful
    plethora of cultures
    open space etiquette

    Cons

    PA are done politically
    you have to be in a circle to get promoted
    no formal training
    experience is a niche, won't help you getting into other job opportunities
    people are too sentimental

    Advice to Management

    Stop promoting by favoritism and by merit


  11. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great coworkers, every one is passionate about the aviation industry, decent salary

    Cons

    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing


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