IATA Reviews | Glassdoor

IATA Reviews

Updated June 12, 2017
119 reviews

Filter

Filter

Full-time Part-time

119 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Management, especially senior management (in 14 reviews)

  • Management by fear and blame culture (in 7 reviews)

More Pros and Cons

  1. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great coworkers, every one is passionate about the aviation industry, decent salary

    Cons

    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing


  2. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great place to work with

    Cons

    None not really any issues


  3. Helpful (1)

    "Lost its direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Geneva (Switzerland)
    Current Employee - Anonymous Employee in Geneva (Switzerland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IATA full-time (More than 8 years)

    Pros

    Good working conditions in Geneva, International and knowledgeable colleagues.

    Cons

    Lack of momentum and clear direction at the top. Very poor change management process. Regional and Division focus are creatinng too many fiefdoms and conflicting priorities. Sales & Marketing, Human Resources and Financial Control focusing on self justification or simply disconnected from the business.

    Advice to Management

    Break the silos and rebuild focus and sense of purpose in this potentially great organisation


  4. "Recent review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Neutral Outlook
    Disapproves of CEO

    I have been working at IATA full-time

    Pros

    International place - Nice premises - Some real talents - Potentially interesting projects

    Cons

    Decreasing performance for a few years - Form leading to simply managing - Lack of drive and energy - Way less motivating with the last 2 CEOs - Too quiet and comfortable

    Advice to Management

    Listen-Drive-Be proactive-Show edge-Bring talented added value-Be true leaders-Work more than your subordinates: act as role models in quality and quantity


  5. Helpful (2)

    "Not bad, but awful management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Geneva (Switzerland)
    Former Employee - Product Manager in Geneva (Switzerland)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good salary, great colleagues and travel. Solving real problems and really able to make a difference

    Cons

    Management, especially senior management. I fear they have lost all sense of reality, year upon year the targets are not met and staff surveys show how bad they think their management is. None of them leave as they wish to keep riding the gravy train.

    Advice to Management

    Leave


  6. "Working at IATA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accreditation Representative in Beijing, Beijing (China)
    Former Employee - Accreditation Representative in Beijing, Beijing (China)

    I worked at IATA full-time (More than 3 years)

    Pros

    Nice office, lots of workshops to develop the skills

    Cons

    kind of lack of flexibility

    Advice to Management

    Pay more attention on training


  7. "International environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Geneva (Switzerland)
    Former Employee - Anonymous Employee in Geneva (Switzerland)

    I worked at IATA (More than 3 years)

    Pros

    Very clever and capable colleagues
    International environment
    Very nice office environment and good benefits

    Cons

    Lack of action
    Lack of vision for the future. Industry lobbying is good but can be seen as "revenue generator"


  8. Helpful (1)

    "toxic and disfunctional organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Owner in Geneva (Switzerland)
    Former Employee - Process Owner in Geneva (Switzerland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IATA full-time (More than 10 years)

    Pros

    relative good salaries, good balance work private life

    Cons

    toxic culture, people are in general quite unhappy despite good salaries, for most the primarily motivation is to keep job and get bonus at year end, disfunctional place to work, highly political, slow to take decisions, is really a place to avoid overall if you wish to feel engage and motivated over the long run. There is almost impossible.

    Advice to Management

    implement the values that you claim to have, be transparent and honest


  9. "Internal politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IATA full-time

    Pros

    Great files, interesting colleagues from all over the world, great benefits

    Cons

    Politics, lack of transparency, decisions made not based on efficiency but rather on pleasing people

    Advice to Management

    Be transparent, direct, and make reasonable decisions, not whimsical ones


  10. "Lots of potential, sometimes lets itself down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Project Management in Geneva (Switzerland)
    Former Employee - Global Project Management in Geneva (Switzerland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IATA full-time (More than 8 years)

    Pros

    Great projects, great people, truly international, well connected to the industry, good salary packages, if you like air transport it's your place.

    Cons

    Historically deficient HR policies (very little career planning, people development, manager training etc.). Has improved somewhat recently, but still lot's to do.
    The organization's growth has stalled recently, further limiting growth opportunities for its people. But projects remain just as ambitious, leading to growing incidence of overworked staff, burning themselves out.

    Advice to Management

    Put more emphasis on people growth. Adopt more modern HR policies.


Showing 119 of 140 reviews
Reset Filters