IBM Reviews in Baltimore, MD | Glassdoor

IBM Baltimore Reviews

Updated June 5, 2018
30 reviews

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Baltimore, MD Area

2.7
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IBM CEO Virginia Rometty
Virginia Rometty
12 Ratings

30 Employee Reviews

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Pros
Cons
  • "Bad work life balance in the company" (in 1043 reviews)

  • "Long Hours suck sometimes but not too bad" (in 481 reviews)

More Pros and Cons

  1. "Very good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at IBM (Less than a year)

    Pros

    Very nice place to work

    Cons

    There are no cons here


  2. "Help Desk Level 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Support in Linthicum Heights, MD
    Former Employee - Help Desk Support in Linthicum Heights, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Flexibility - opportunity to work 1 day a week from home.
    Health Care - Several plans to choose from
    Opportunity for Career Growth

    Cons

    As the Help Desk hours were between 7 AM - 6 PM, it was hard to make up time off for medical or personal reasons.

    Advice to Management

    Continue Open Door policy for work and personnel issues.

  3. Helpful (1)

    "Not what I expected."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time

    Pros

    It is a good name, looks good on the resume. If you worked here, you are probably smart and that should help you.

    Cons

    There is a book , "A View from Beneath the Dancing Elephant".
    I did not read it, but the title is great. There is a saying, "RAs are family matter", such as people actually try to make a living and support families while the elephant is stumping around them.

    Very bureaucratic and inhuman, people are only resources. If you spend at least 3 years here, you will notice that half of the people you worked with are gone by that time. Extreme amount of talent is let go by the constant RAs. At the same time the company is hiring new people for the same skill set. I have not seen any effort to match existing talents with opportunities. I actually would like to see proactive management of the work force by constant training, re-training, cross-training according to the changing need of the company.

    Benefits are getting more and more expensive, compensation is stagnant with zero inflation adjustment.

    This year's most important stuff is "diversity and inclusion" and giving people lessons about the "unconscious bias", but this seems to be an attempt to tap into cheap labor even more. What about professional competency, which itself would include the above already?

    Look elsewhere and do not waste your time here.

    Advice to Management

    Stop looking for cheap labor, make people feel being appreciated, make them feel safe. Stop giving the top executives extreme raises and bonuses without at least inflation equivalent adjustment for the work force.
    Also think about the thousands of people who you let go. This is a small world, do you think they will hire IBM as their vendor, after you make them upset and disappointed?


  4. Helpful (3)

    "Flexible but Not User Friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Director in Annapolis, MD
    Current Employee - Senior Technical Director in Annapolis, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Telecommuting
    Flexible
    Internal Recorded Training Resources
    Lots of mobile tools
    Has finally recognized need for corporate overhaul of vision
    Talented resources

    Cons

    Non-USA staff preferred
    Benefits package is below expectations
    Severance packages are horrible
    Integration teams have little value to incoming staff/companies
    Unusual subcontracting practices (pro and con)
    Very silo'd corporate environment making it hard to take advantage of a large corporation's resources
    Poor execution on new cloud direction
    Behind the ball in cloud business
    Pay range/bonus not good but reflective of business performance

    Advice to Management

    Stability for USA staff would be nice
    Severance plans need improvement
    401k contributions by IBM should not be held to end of the year
    Have more governance across organizations to ensure better ability to navigate corporation
    Let expertise hired in cloud arena do what they are good at
    Stop getting rid of folks with skill sets matching corporate redirection


  5. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Baltimore, MD
    Current Employee - Customer Service Representative in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Great starter job for someone out of school or trade school.

    Cons

    They do not take care of their employees like they use to.


  6. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Sales Representative in Baltimore, MD
    Current Employee - Software Sales Representative in Baltimore, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Good R&D
    Strong history and brand recognition
    Freedom to run your business depending on management chain

    Cons

    too much bureaucracy
    too much pressure
    micro management of forecast at all levels of management
    too big to get things done
    place no value on employees contributions, laying off many people who spent career at IBM for 30+ years and giving them 1 month severance.

    Advice to Management

    value your people who helped build the company
    focus not he clients, not t he spreadsheets and maybe revenue will grow again


  7. "Great Company to start your career with!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Baltimore, MD
    Former Employee - Senior Consultant in Baltimore, MD

    I worked at IBM full-time (More than 3 years)

    Pros

    - Great Work Environment
    - Work/Life Balance
    - Great Mentorship

    Cons

    - A lot of lay offs

  8. "Some notes from a former contractor"

    StarStarStarStarStar
    Former Employee - Training Specialist in Baltimore, MD
    Former Employee - Training Specialist in Baltimore, MD

    I worked at IBM (Less than a year)

    Pros

    Good variety of projects and locations. Personnel are friendly and professional. Excellent opportunity to work with technical experts. Flexible schedule and remote opportunities are a big plus.

    Cons

    For a supposed leader in tech, far too many inefficient processes. Receiving a badge and a login for key systems took way too long after completing a background check and coming on site. Processes for protocols were not transparent and required asking multiple people. The need to call tech support to change a password is incomprehensible and inexcusable.

    Advice to Management

    Streamline your processes, create business processes that are transparent and clearly communicated, and work with engineers to create non-painful system protocols that give your staff more autonomy. It shouldn't look to your team members like the left hand doesn't know what the right is doing. Most employees want to follow rules; don't set them up with conflicting instructions that force them to decide which ones to break.


  9. "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    I worked at IBM full-time (More than 5 years)

    Pros

    It is good product company.

    Cons

    It is a bad consulting company, unable to utilize it's full time employees, No ethics.

    Advice to Management

    It is a bad consulting company, unable to utilize it's full time employees, No ethics


  10. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Baltimore, MD
    Former Employee - Sales Lead in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Smart people, great technology, excellent training

    Cons

    Mgmt layers and processes

    Advice to Management

    Stop letting top SME leave and flatten mgmt ranks


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