IBM Reviews in Boulder, CO | Glassdoor

IBM Boulder Reviews

Updated November 14, 2017
210 reviews

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Boulder, CO Area

2.9
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IBM CEO Virginia Rometty
Virginia Rometty
96 Ratings

210 Employee Reviews

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Pros
Cons
  • You have to manage your work life balance or you'll end up doing the work of 2 or more people (in 929 reviews)

  • Long hours like everwhere elses (in 442 reviews)

More Pros and Cons

  1. "Solution Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Neutral Outlook
    No opinion of CEO

    I worked at IBM (Less than a year)

    Pros

    Opportunity to work for Global IT leader

    Cons

    Doesn’t value employees and is constantly trying to find ways to offshore your job


  2. "Tech Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Boulder, CO
    Former Employee - Tech Support in Boulder, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    Great place to work. Long hours

    Cons

    Long hours could use more money.

  3. Helpful (1)

    "They'll grind you down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Analyst in Boulder, CO
    Current Employee - Senior Security Analyst in Boulder, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    It's relatively stable, and the people are decent. If your first couple of layers of management are functional, it can be a good place.

    Cons

    SO MANY MANAGERS! It's hard to get anything at all done in this place and they really do make you feel like a disposable cog in a behemoth machine.

    Advice to Management

    I have 8 layers of management above me. Cut that in half.


  4. "Great stepping stone, just don't stick around..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CTS in Boulder, CO
    Current Employee - CTS in Boulder, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    -Looks amazing on a resume
    -Once you establish yourself, you can travel anywhere and have a job
    -Working for a company that won't likely fail or be purchased in the near future is great.
    -Great benefits if you can get out of being a contractor and hired as a full time employee.
    -The pay is pretty good, hence why I stuck around.

    Cons

    -Massive layoffs during 4th quarter means your Christmas gift from the company is usually unemployment (if they haven't screwed you out of that opportunity already)
    -This company loves to outsource, why pay you a livable wage when they can get someone in a 3rd world country to do it for 1/5 the cost?
    -Watson the quantum computer will probably take your job if it hasn't been outsourced already as mentioned above.
    -Sweat shop work day, scheduled breaks, no down time, using the bathroom counts to your break, so you actually get about 10 minutes of your 30 for actual break, the rest is restroom/getting water.
    -No communication between the sales end and service end resulting in goals/agreements by the sales team that that cannot be met by the service providers.
    -More middle management then any other company of its size, so the money you earn the company is paying for 3 people to watch you do your job.
    -Most employees are contractors, thus allowing IBM to have a full time worker without having to pay benefits, give vacation and anything else you'd expect to be given as a full time employee.

    Advice to Management

    Less is more! Less management, less confusion about daily tasks. I am constantly asked to do Task 1 from Manager A, but Manager B wants me to focus on Task 2. At the end of the day when I fail to complete Task 2, its my head that rolls, not the managers. We have several means of communication and none of them are used effectively. There should also be some incentive for employees to stay. They pay everyone the same and offer no raises, so you can be a rock star for 6 years and do extra work and favors and you still get paid the same as Joe Shmoe who just started today. This makes existing, helpful and knowledgeable employees leave and you're left with new people who have no idea what's going on. The customer sees this and chooses to leave IBM's service, now no one has a job, including you management!


  5. "Termoil and chaos at Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Specialist in Boulder, CO
    Former Employee - Cloud Specialist in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Flexible schedule, good benefits, big company with lots of different business

    Cons

    lack of management direction, big company with lots of different business pillars, poor execution plans, too many shifts in company direction, lack of leadership

    Advice to Management

    replace yourselves


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boulder, CO
    Current Employee - Sales Representative in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    IBMers are smart, Strong security portfolio

    Cons

    Executive team is desperate and disrespectful.


  7. Helpful (2)

    "Culture, bearocracy, inability to move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Architect in Boulder, CO
    Former Employee - Cloud Architect in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    Decent travel benefits - business class for flights over 4 hours, starwood status, hertz status

    Cons

    Claims of mobility, redefining yourself, opportunity, proactive customer work, were all false

    Advice to Management

    Get nimble

  8. Helpful (1)

    "Working as a Help Desk Contractor at IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CTS in Boulder, CO
    Current Employee - CTS in Boulder, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Easy to apply to
    Good entry level position
    Relaxed Work Environment

    Cons

    Difficult to Advance
    Little regard for employees
    Large, Corporate Feel


  9. "Call Center Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Boulder, CO
    Current Employee - Call Center Agent in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    There aren't any pros to working here.

    Cons

    100% lack of qualified management; decisions made on a short-termsurvival basis only with no consideration given to the stability of the business in question, the employees, or customers. Agents swapped from account to account depending on call volume or account need without regard for the state of the account they're taken from. Boulder building is colossal, mostly empty, cold, poorly lit from room to room. Training is generally completely insufficient, pay is below average with starting salaries just over minimum wage. People approaching official retirement will be let go, forfeiting all benefits owed to them and there are occasions where, instead of firing people to improve the bottom line, they will mandate miserable schedules in the hope that the employees will quit of their own accord. There is no overtime for night shifts or holidays. There are no advancement opportunities available from the call center agent position despite the generous description found in job postings.

    Advice to Management

    Management? Get some, for starters.


  10. Helpful (1)

    "Voice and Network Implementation Remote Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GTS Mobility Services in Boulder, CO
    Current Employee - GTS Mobility Services in Boulder, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 8 years)

    Pros

    IBM offers a forward thinking environment that supports the client 100%. They offer competitive pay, great benefits and work/life balance. Enjoy managers and co-workers. Overall a great place to work.

    Cons

    Work remotely, so daily contact with co-workers is on phone.


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