IBM Reviews in Chicago, IL | Glassdoor

IBM Chicago Reviews

Updated May 18, 2017
28 reviews

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Chicago, IL Area

1.0
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IBM CEO Virginia Rometty
Virginia Rometty
15 Ratings

28 Employee Reviews

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  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    IBM name in some cases opens doors or it may slam it in your face.

    Cons

    Came through acquisition stunned at the number of mangers, executives and family members ( nepotism ) hired at IBM that know one else would touch. The whole organization seems it is in turmoil everyday a new edict that just creates more useless busy work. Like 95% of all acquisition employees they leave within a year and go back to innovative software company.

    Advice to Management

    Break the company up and sell what value is left.


  2. Helpful (3)

    "Trust me, do not join this company. You WILL regret it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Sales in Chicago, IL
    Current Employee - Cloud Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Everyone knows who IBM is so it's not too difficult to get a meeting.

    Cons

    Horrible culture, antiquated systems & processes in place, leadership is dreadful!!! Insurance is terrible, it costs you and your family thousands of dollars to be covered. The only good thing about IBM is they pay really well and the only reason they pay people well is to have people stay. Without the high pay, no one would work here.

    Advice to Management

    Get out of your own way and try to operate this organization like some of the more successful newer companies. Lose the IBM proprietary processes like SalesConnect and LOTUS NOTES for Pete's Sake. It's impossible to actually be productive in this environment.


  3. Helpful (2)

    "IBM only cares about the shareholder dividend and nothing else."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    1. Some smart people at the lower levels.
    2. Work from home option.

    Cons

    1. Yearly layoffs for the last 15+ years.
    2. 1000's of US jobs moved to other countries for cost savings.
    3. No useful training.
    4. Upper management out of touch with day to day activities at lower levels.
    5. No value and respect for the employee.
    6. No respect for their customers.
    7. No innovation.
    8. If you think IBM is good place to work you have been fooled by them.

    Advice to Management

    You ruined what used to be a great company. Your customers are catching on to this and leaving. The last round of letting 1000+ contractors go with no notice will make your customers leave even faster. Most of these contractors were let go with a few hours notice and their work was not turned over to anyone. Good luck fixing this mess.


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  5. Helpful (1)

    "customer rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    IBM was a great place to work. The employee benefits are awesome

    Cons

    Resource action, globally train csr's to take over US jobs.


  6. Helpful (2)

    "Customer Relationship Representative"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM (More than 10 years)

    Pros

    Benefits are great. Health/Dental 401K available. Education opportunitiies are significant. Strides in IT development are exciting. Diverse organization allowing you to work with many in other countries.

    Cons

    There is no longer any loyalty to the individual. Remote positions are becoming scarce. Continual worry about whether you are losing your job next. Severance for layoffs whether you have been there for six months or 40 years is one month pay.

    Advice to Management

    Eventually poor treatment of your employees will catch up with you.This used to be a great company to work for.. perhaps you need to go back and undo much of what has been changed.


  7. Helpful (1)

    "If offered a job, don't accept! There are MUCH better companies out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Sales Specialist in Chicago, IL
    Former Employee - Technical Sales Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    1.) Great coworkers who are always willing to help.
    2.) Benefits are just OK.
    3.) Not much else. . .

    Cons

    1.) 20+ quarters w/o a profit
    2.) Layoffs (or RA's, as they are called internally) are the norm. They happened every year I was there. No rhyme or reason for who is selected. They must reduce head count. Expect this every 1Q. Performance terminations occur in 3Q. Every year like clockwork.
    3.) Loads of red tape internally. Good luck getting your work done.
    4.) Expect new territories every half. Management likes to mix it up and the customers do not take you seriously as they know they will have new reps. in 6 months.
    5.) Products are tough sells. Customers see old outdated products (*cough* Lotus Notes *cough*) from an out-of-touch company. With so many RA's, product management unable to deliver promised features on time. Cuts are too deep. But hey! Ginni got her bonus!
    6). Check out the Watching IBM Facebook page for others that have been RA or quit because of co-location.

    Advice to Management

    Quit moving your sales representatives accounts every half. You make their job harder and clients do not take them seriously.

    Stop giving Ginni her bonus until she stops cutting good people. Cuts are deep and products and sales are effected. She needs to be held accountable for the lack of company profits.


  8. Helpful (2)

    "Not the IBM it once was,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Oakbrook Terrace, IL
    Current Employee - Analyst in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM (Less than a year)

    Pros

    I can hardly find a reason to work with them right now except that it pays my bills until I find a new one

    Cons

    No work from what so ever.
    Micro managing managers/Team leads.
    Having worked at both schaumburg and Oakbrook, both are dead, no team lunches, no team building, lunch hour restrictions, not even proper coffee or cutlery on place to have lunch.
    If you have an Asian Manager, good luck with dealing with the micromanagement.
    If you are moving to Downtown Chicago, good luck with the work life balance

    Advice to Management

    Please look into how these branches are doing once in a while, it is just not enough to throw some money out for the heck of it.
    Also, please promote a healthy work culture and team building activities and treat contractors fairly.
    PLEASE keep the work from home option for at least a day or 2 a week, it makes work seem less stressful and maintains a work life balance.


  9. Helpful (11)

    "Stay no more than 3 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    IBM is great place to start a career. Especially right out of school. There is a ton of online learning material available. You will have the opportunity to meet a lot of smart people and to learn from them. You will have access to amazing projects and every major client in the world. These are increidbly valuable resume builders. BUT do not stay long or you will be lost to the machine.

    Cons

    Do not make a career here. If you stay at IBM at some point you will to expensive for their cost structure and you will be let go. You can be a top contributor one day and be out the door 30 days later due to a re-org. departmental re-orgs are used as an excuse to reduce cost and hire fresh talent.

    Plan on 2-3 years here, and leave before you reach your 4th anniversary. Anything longer than 4 years and the innovators in the job market will consider you a corporate tool and you will be hard to hire.


  10. Helpful (2)

    "Account Executive Overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very laid back environment which does not expect much (which drove me nuts). Good pay

    Cons

    -The culture is one where everyone complains but does nothing about it. There were a lot of people there with 30 plus years not doing a damn thing except complaing. Most people there are completely useless. If you want a challenge, avoid IBM

    Advice to Management

    First, fire all of the management team and the CEO. Stop evangelizing technologies that are not proven. Focus on a smaller product portfolio!


  11. "Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Watson Offering Manager in Chicago, IL
    Current Employee - Watson Offering Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Large company with a lot of great people

    Cons

    Leadership is not knowledgeable about how to move the company forward. 8 years of declining revenue. Desperate place at this point.

    Advice to Management

    Get rid of the "old guard" and get some leadership that understands how to manage people and grow a solutions business versus a technology business.


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