IBM Reviews in Chicago, IL | Glassdoor

IBM Chicago Reviews

Updated May 21, 2017
295 reviews

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295 Employee Reviews

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  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    IBM name in some cases opens doors or it may slam it in your face.

    Cons

    Came through acquisition stunned at the number of mangers, executives and family members ( nepotism ) hired at IBM that know one else would touch. The whole organization seems it is in turmoil everyday a new edict that just creates more useless busy work. Like 95% of all acquisition employees they leave within a year and go back to innovative software company.

    Advice to Management

    Break the company up and sell what value is left.


  2. "Creating opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Partner in Chicago, IL
    Current Employee - Associate Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    If you have your eye on a role or are passionate about something, you are the only thing standing between success or failure. People who create their own opportunities will thrive here. If you are not ready for that entrepreneurial atmosphere, this may not be your best option.

    Cons

    There are many layers of redundant process supported by a back office function that needs its own transformation, but you can be a part of that change if you bring solutions to the problem into the process.

    Advice to Management

    Continue to be transparent about the transformations and improvements being made because when people know change is coming, they either embrace it or run. Those who embrace change like I do will love where we are going and will ride out the storm.

    IBM Response

    Apr 12, 2017 – Communications Engagement Professional

    Thank you for your candid response. You make great points. We're so happy to hear that you're passionate about your work and opportunities at IBM.


  3. Helpful (3)

    "Trust me, do not join this company. You WILL regret it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Sales in Chicago, IL
    Current Employee - Cloud Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Everyone knows who IBM is so it's not too difficult to get a meeting.

    Cons

    Horrible culture, antiquated systems & processes in place, leadership is dreadful!!! Insurance is terrible, it costs you and your family thousands of dollars to be covered. The only good thing about IBM is they pay really well and the only reason they pay people well is to have people stay. Without the high pay, no one would work here.

    Advice to Management

    Get out of your own way and try to operate this organization like some of the more successful newer companies. Lose the IBM proprietary processes like SalesConnect and LOTUS NOTES for Pete's Sake. It's impossible to actually be productive in this environment.


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  5. Helpful (2)

    "IBM only cares about the shareholder dividend and nothing else."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    1. Some smart people at the lower levels.
    2. Work from home option.

    Cons

    1. Yearly layoffs for the last 15+ years.
    2. 1000's of US jobs moved to other countries for cost savings.
    3. No useful training.
    4. Upper management out of touch with day to day activities at lower levels.
    5. No value and respect for the employee.
    6. No respect for their customers.
    7. No innovation.
    8. If you think IBM is good place to work you have been fooled by them.

    Advice to Management

    You ruined what used to be a great company. Your customers are catching on to this and leaving. The last round of letting 1000+ contractors go with no notice will make your customers leave even faster. Most of these contractors were let go with a few hours notice and their work was not turned over to anyone. Good luck fixing this mess.


  6. Helpful (1)

    "customer rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    IBM was a great place to work. The employee benefits are awesome

    Cons

    Resource action, globally train csr's to take over US jobs.


  7. "Associate Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Partner in Chicago, IL
    Former Employee - Associate Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Great people who care about clients

    Cons

    Changing marketplace that drives new offering mix


  8. "IBM Security, Risk and Compliance Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IBM Security, Risk and Compliance Consultant in Chicago, IL
    Current Employee - IBM Security, Risk and Compliance Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    I have been working for IBM over 18 years as a security and risk mgt consultant.

    Cons

    need to improve collaboration among different divisions (cloud, security, GBS and GTS...)


  9. Helpful (2)

    "Customer Relationship Representative"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM (More than 10 years)

    Pros

    Benefits are great. Health/Dental 401K available. Education opportunitiies are significant. Strides in IT development are exciting. Diverse organization allowing you to work with many in other countries.

    Cons

    There is no longer any loyalty to the individual. Remote positions are becoming scarce. Continual worry about whether you are losing your job next. Severance for layoffs whether you have been there for six months or 40 years is one month pay.

    Advice to Management

    Eventually poor treatment of your employees will catch up with you.This used to be a great company to work for.. perhaps you need to go back and undo much of what has been changed.


  10. "Technical Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Technical Specialist in Chicago, IL
    Former Employee - Client Technical Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    -Training, training, training, training, training
    -Ability to specialize

    Cons

    -Over analysis (be prepared to provide a lot of measurements that will be used to evaluate yourself and your team)
    -In many areas over-reliance on large contracts with large customers


  11. Helpful (1)

    "If offered a job, don't accept! There are MUCH better companies out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Sales Specialist in Chicago, IL
    Former Employee - Technical Sales Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    1.) Great coworkers who are always willing to help.
    2.) Benefits are just OK.
    3.) Not much else. . .

    Cons

    1.) 20+ quarters w/o a profit
    2.) Layoffs (or RA's, as they are called internally) are the norm. They happened every year I was there. No rhyme or reason for who is selected. They must reduce head count. Expect this every 1Q. Performance terminations occur in 3Q. Every year like clockwork.
    3.) Loads of red tape internally. Good luck getting your work done.
    4.) Expect new territories every half. Management likes to mix it up and the customers do not take you seriously as they know they will have new reps. in 6 months.
    5.) Products are tough sells. Customers see old outdated products (*cough* Lotus Notes *cough*) from an out-of-touch company. With so many RA's, product management unable to deliver promised features on time. Cuts are too deep. But hey! Ginni got her bonus!
    6). Check out the Watching IBM Facebook page for others that have been RA or quit because of co-location.

    Advice to Management

    Quit moving your sales representatives accounts every half. You make their job harder and clients do not take them seriously.

    Stop giving Ginni her bonus until she stops cutting good people. Cuts are deep and products and sales are effected. She needs to be held accountable for the lack of company profits.


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