IBM Reviews in Durham, NC | Glassdoor

IBM Durham Reviews

Updated September 28, 2017
106 reviews

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Durham, NC

3.3
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IBM CEO Virginia Rometty
Virginia Rometty
40 Ratings

106 Employee Reviews

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Pros
Cons
  • You have to manage your work life balance or you'll end up doing the work of 2 or more people (in 936 reviews)

  • Long hours like everwhere elses (in 446 reviews)

More Pros and Cons

  1. "Departed IBMer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Durham, NC
    Former Employee - Software Engineer in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Employees often have fierce loyalty to IBM. Sometimes it deserves it; it attempts to be a value-based company on the whole. It has continued to lead in technology for over a century, which is rare.

    Cons

    IBM can take the talent and loyalty it has (both from within and from customers) for granted at times. It discovered it could lay off its employees in the 1990's and it has gotten carried away with the practice. Colleagues have been saying "it's not fun anymore" lately.

    Advice to Management

    Take better care of all your employees; not just the stars.


  2. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Durham, NC
    Current Employee - Software Engineer in Durham, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Low pressure, flexible hours. My current position involves working in open-source projects - so I learn from and work with people outside IBM too.

    Cons

    Manager is very hands-off and usually not technical. Boring place to work. IBM isn't agile as much as it claims to embrace agile development - developers tend to work very isolated from one another.

  3. "Amazing company so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Procurement Intern in Durham, NC
    Current Intern - Procurement Intern in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM as an intern (Less than a year)

    Pros

    -Great work culture
    -Long paid vacations

    Cons

    -There don't seem to be a lot of promotions
    -Decreasing revenues generate instability

    IBM Response

    Jul 17, 2017 – VP, Communications

    Hi, thanks so much for taking the time to comment. I think you'd be interested in knowing that about 20,000 IBMers last year either took on new roles and/or were promoted. So in fact, there is a good... More


  4. Helpful (2)

    "Tough transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Specialist in Durham, NC
    Current Employee - IT Senior Specialist in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Lots of different opportunities, great people

    Cons

    Things changing at a fast pace, hard to keep up, trowing away the baby with the bath water.

    Advice to Management

    Don't throw away things that were being done right. Be yourself and don't just copy what others are doing.


  5. Helpful (1)

    "Computer Operations IHG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator in Durham, NC
    Former Employee - Operator in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    Great technologies and compensation with advancement

    Cons

    Management could be more concerned

    Advice to Management

    What goes around comes around


  6. "IBM hates doing software development in the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisory Software Engineer in Durham, NC
    Former Employee - Advisory Software Engineer in Durham, NC
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    IBM is still a great name to have on your resume. They do some pretty cool projects, and you learn to work hard at IBM. For some people, things turn out really well at IBM if they get the right first project.

    Cons

    Projects are chronically understaffed. It's hard to get a good assignment. It seems the best work is hand-picked for certain people. YMMV, but the company is not interested in developing you. They will keep you in the same assignment for a long time, and make it very hard to transfer. In my case, I did a stint as a Support person. I then applied to a Development proper position (which I had done previously). I started out doing Development, but in less than 2 months, Support duties were added to my job, and then my job became that almost 100%. After years at that job working hard, I transferred to a new job, and I noticed that once again, I wasn't allowed to go to a Development proper position, they wanted me to do same job again!!! Even though there was plenty of Development work to do on my new team, they would rather keep the project understaffed and behind schedule, than to hire one more ready and willing developer to help out, and go out of their way to keep me in a position I no longer wanted to perform.

    Advice to Management

    If you're employee says they want to do Development, is qualified for it, and is tired of doing the same thing for years, take it seriously. Also, don't allow customer to open support tickets as backdoor Consulting requests. Your support personnel are not consultants!! There is a separate fee for that. It is incredibly unfair


  7. Helpful (1)

    "Advisory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisory in Durham, NC
    Former Employee - Advisory in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    advance tech usually good experion

    Cons

    everything else pretty much sucks

    Advice to Management

    treat people like humans

  8. "Great company and good values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Manager in Durham, NC
    Current Employee - Business Operations Manager in Durham, NC
    Recommends
    Approves of CEO

    I have been working at IBM full-time (More than 8 years)

    Pros

    There's plenty to do, and plenty of growth when you're innovative.

    Cons

    Budget cuts come to often.

    Advice to Management

    Help to grow skills and encourage it, don't just dump it on a website and expect all to follow. The amount of content can be overwhelming for someone new.


  9. "Still new but liking it so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Durham, NC
    Current Employee - Software Engineer in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Lots of on the job training. Assigned a mentor to get up to speed with the current project. Apparently a lot of fluidity between teams if you want or need a change. Only been here for a month but it's looking really good so far

    Cons

    Might be personal but when my mentor is out of the office it's hard to get guidance on what we need to be doing. The training documentation is a little outdated. Lots of hunting for tidbits of information.

    Advice to Management

    None


  10. "Information Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer/Information Developer in Durham, NC
    Current Employee - Technical Writer/Information Developer in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    - Fantastic maternity benefits and support
    - Flexibility to work from home when needed.
    - Full benefits with reasonable vacation

    Cons

    - Projects can be chaotic with limited resources
    - Difficult to earn promotions or band level increases
    - Career opportunities require applying to other divisions within IBM. It is difficult for growth within the same division.

    Advice to Management

    Prioritize or highlight opportunities within team so that team is not short-staffed when workers leave for opportunities in other divisions because personal career growth is not possible within current division.


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