IBM IT Service Desk Reviews | Glassdoor

IBM IT Service Desk Reviews

Updated January 4, 2019
4 reviews

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IT Service Desk

2.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO
IBM CEO Virginia Rometty
Virginia Rometty
2 Ratings

Employee Reviews

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Pros
Cons
  • "At times work life balance gets challenging" (in 1112 reviews)

  • "Low Salary growth in comparison" (in 537 reviews)

More Pros and Cons

  1. "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Service Desk in Abū Rawwāsh (Egypt)
    Current Contractor - IT Service Desk in Abū Rawwāsh (Egypt)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM as a contractor (Less than a year)

    Pros

    Great Name in the Market, Good Spirit

    Cons

    No HR at all, weak salary, very old computers, bad transportation, .... etc.


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Service Desk Analyst in Cyberjaya (Malaysia)
    Current Contractor - IT Service Desk Analyst in Cyberjaya (Malaysia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at IBM as a contractor (More than a year)

    Pros

    Cool manager and east to get AL

    Cons

    Bad management and politics in the office

    Advice to Management

    Be professional and humble

  3. Helpful (1)

    "IT Service Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Desk Specialist in Cairo (Egypt)
    Current Employee - IT Service Desk Specialist in Cairo (Egypt)
    Recommends
    Positive Outlook

    I have been working at IBM full-time

    Pros

    Good Environment
    Good Team
    Multinational Company with very good reputation

    Cons

    No cons I think everything is ok till now


  4. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Service Desk in Markham, ON (Canada)
    Former Contractor - IT Service Desk in Markham, ON (Canada)
    Recommends
    Approves of CEO

    I worked at IBM as a contractor (More than a year)

    Pros

    good training section when you start, you can build experience quickly

    Cons

    your shift when you first start is mainly night or graveyard shift

    Advice to Management

    keep up the good work