IBM IT Specialist Reviews | Glassdoor

IBM IT Specialist Reviews

Updated June 13, 2018
984 reviews

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IT Specialist

3.4
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IBM CEO Virginia Rometty
Virginia Rometty
333 Ratings

Employee Reviews

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Pros
Cons
  • "Bad work life balance in the company" (in 1012 reviews)

  • "Long Hours suck sometimes but not too bad" (in 477 reviews)

More Pros and Cons

  1. "IBM Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist - Applications Developer in Boca Raton, FL
    Former Employee - IT Specialist - Applications Developer in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    IBM has great respect for their employees and takes good care of them. The work is very interesting, challenging, and involves a wide range of clients. The work is never boring.

    Cons

    Schedules are very demanding, generally requiring quite a bit of overtime. Lots of pressure to complete projects on short schedules.


  2. "Not your Father's IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technical Support Specialist in Waltham, MA
    Former Employee - IT Technical Support Specialist in Waltham, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Great co-workers, professional environment, good career advancement potential.

    Cons

    No longer an "Employee-centric" organization.

    Advice to Management

    Focus more on your employees and less on the stock price and you'll be a lot better off.

  3. "Senior IT Specialist"

    StarStarStarStarStar
    Current Employee - Senior IT Specialist in New York, NY
    Current Employee - Senior IT Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Lots of variety and challenging opportunities.

    Cons

    Travel, demanding, IBM = I'm By Myself

    Advice to Management

    Need to improve morale.


  4. "servicing printers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Printer Specialist in New York, NY
    Former Employee - IT Printer Specialist in New York, NY
    Recommends

    I worked at IBM full-time (More than 10 years)

    Pros

    Very Professional training facilities and very good technical support. utilized technical abilities ,

    Cons

    lack of mobility within technical ranks.


  5. "sad state"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Specialist in San Francisco, CA
    Former Employee - IT Senior Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    still on leading edge development

    Cons

    too many to list.
    Stack ranking, PBC, too much of dead wood
    0 career opportunity

    Advice to Management

    replace entire middle and senior management


  6. Helpful (1)

    "Amazingly progressive for a behemoth company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Specialist in Boulder, CO
    Current Employee - IT Senior Specialist in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    IBM is making impressive strides towards being a progressive company especially being the behemoth they are. IBM now has 12 weeks paternity leave for new fathers and even more for new mothers. IBM has a large remote workforce that promotes flexibility and a better work-life balance. IBM provides excellent opportunities to give back such as the PTECH mentoring program where we partner with a local highschool and mentor these students.

    GBS is finally beginning to focus on the employee. They created a "consultant college" which is a week long training for all levels in the organization called Bee School. It's nice to see IBM emphasizing employee growth and empowerment.

    Cons

    IBM IS HUGE! Depending on what group you are a part of, it's very easy to get stuck in a bubble where you do not interact with anyone outside of your direct practicing area. Too much focus on utilization, but that's a tough fix since it ties directly to revenue.

    Advice to Management

    The growth mindset needs to be had at every level of the organization. It can't just come from an executive and then some of the practitioners. It needs to be a focus for the entire company from practitioner, to your direct manager, and up the chain. Only then will we begin to see real a positive change in the culture with a focus employee empowerment and growth.


  7. Helpful (1)

    "IBM is a great place to work and have a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Southbury, CT
    Current Employee - IT Specialist in Southbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Many Locations around the US and the World
    Many different types of jobs - not all are I/T
    Competitive Salaries and Benefits in job market
    Trying to become more agile and collaborative every day
    Lots of educational opportunities
    Room for advancement and growth if employee shows desire and initiative
    Work life programs, exercise incentives, etc
    Good checks and balances with management in place
    Pushing for use of newer technologies and Cloud

    Cons

    Getting better but still too many processes at times.

    Advice to Management

    Continue to attract new talent - especially continue the Summer intern volume that we just experienced this past Summer (for the first time in eons) - with ability to offer full time jobs upon graduation. We need to hire more resources in the US and this seems to be the best/easiest way to do it now in IBM.

  8. Helpful (3)

    "No job security, much stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive IT Specialist in Research Triangle Park, NC
    Current Employee - Executive IT Specialist in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Working at home, but even that is going away.

    Cons

    Employee-hostile policies like not getting 401k match until end of year (if you make it), constant stress of waiting for the phone to ring to get laid off (constant layoffs), bad morale, benefits reduced all the time. Raises are pretty much non-existent, meaning less pay each year with inflation. Very political the higher you go.

    Advice to Management

    Stop focusing on financial management and get back to focusing on making great products and treating your employees like human beings again. This used to be a great company. Look how Google, Microsoft, and others treat their employees!


  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Waltham, MA
    Current Employee - IT Specialist in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM (Less than a year)

    Pros

    Smart coworker that are willing to help.

    Cons

    9 hours a day are kind of required although you get paid for 8.


  10. Helpful (1)

    "Good for learning but bad for money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Piscataway, NJ
    Current Employee - IT Specialist in Piscataway, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    It is the best company to enhance your skills. You will get chances to learn new technologies and skillsets.
    Work life balance varies from project to project

    Cons

    IBM is very poor in terms of money. Average salary will always be less than the industry standards. Minimal hikes even to the top performers.

    Advice to Management

    Respect the employees with better salaries