IBM IT Specialist Reviews | Glassdoor

IBM IT Specialist Reviews

Updated November 16, 2017
934 reviews

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IT Specialist

3.3
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IBM CEO Virginia Rometty
Virginia Rometty
303 Ratings

Employee Reviews

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Pros
Cons
  • You have to manage your work life balance or you'll end up doing the work of 2 or more people (in 929 reviews)

  • Long hours like everwhere elses (in 442 reviews)

More Pros and Cons

  1. "It was a great place for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Specialist in Herndon, VA
    Former Employee - IT Senior Specialist in Herndon, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    It proved me opportunities to grow and develop my career. I had some fantastic managers (and some not so great) who supported me and were truly my advisors. The corporate culture and values were aligned with mine. You are in control of your career but the downside is that you have to take control.

    Cons

    In the 7 years I was at IBM, I had 9 different managers which meant that I needed to establish the relationship over and over. It is easy to be stove-piped into a role and can be difficult to move into a new career path. However, if you are persistent and willing to do the work to make it happen, you can make it happen,

    Advice to Management

    Abandon the "up or out." You are losing some great employees who are comfortable at the level they are and are not looking for promotion.


  2. Helpful (1)

    "Overall Great company to work for"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist
    Former Employee - Senior IT Specialist
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IBM full-time (Less than a year)

    Pros

    I was a traveling consultant for IBM for over 7 years. Well balanced matrix type organization. Very vibrant culture - everyone values good quality of work. Wonderful learning opportunities. Great benefits.

    Cons

    After having two little kids and traveling all the time, I realized, I was missing out on a lot of stuff. Even after over 7 years of travel, I could not negotiate a non-travel role - only option left for me was to quit and find a local job

  3. "The Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Houston, TX
    Former Employee - IT Specialist in Houston, TX
    Recommends
    Positive Outlook

    I worked at IBM (Less than a year)

    Pros

    Great benefits that there is

    Cons

    Can be intense towards end of quarters

    Advice to Management

    Reduce the hierarchical bureaucracy


  4. "IT Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Brazil, KY
    Current Employee - IT Specialist in Brazil, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Flexible working conditions and good learning opportunities

    Cons

    Lot's of bureaucracy. No work-life balance


  5. Helpful (2)

    "Slow painful death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Boulder, CO
    Former Employee - IT Specialist in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Great view of the Rocky Mountains. Close to Boulder, CO, which is a great city. Plenty of parking. Onsite gym

    Cons

    Poor pay, depressing environment, middle management is a joke. Always looking over your shoulder for pending layoffs. Butt-kissers are promoted to their level of incompetency.

    Advice to Management

    Listen to your people, not your managers.


  6. Helpful (3)

    "Senior IT Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist in Cambridge, MA
    Former Employee - Senior IT Specialist in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Ability to work from home
    No interaction from management

    Cons

    Not enough staff to support account
    No support from management
    Job and role were off-shored


  7. Helpful (2)

    "Watched the fall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Specialist in Wayne, PA
    Former Employee - IT Senior Specialist in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM (More than 10 years)

    Pros

    Most of the teams I worked on, the people were wonderful. Almost like a family.

    Cons

    Arrogance in the face of 22 consecutive quarters of declining revenue. No direction, feeling of helplessness. Benefits are not what they used to be. Raises are terrible to non-existent. Values have changed, employees are no longer valued

    Advice to Management

    Instead of playing "catch-up" leverage your existing technology. Stop trying to not be a computer company and realize you have the ability to produce the total package and be the once dominant company IBM was, instead of the shadow of it's former self.

  8. Helpful (1)

    "Death spriral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Specialist
    Current Employee - IT Senior Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    401k program still one of the best around, although changing the match to be end of year is a huge negative. Some may still view name on resume as a positive, that's actually it.

    Cons

    Co-location, constant fear of RAs, ZERO life balance (work more, make up vacation time), horrible management and too many layers.

    Advice to Management

    You are KILLING this company in the name of short term gains in stock price.


  9. Helpful (1)

    "Decent old-line company where you need to be moving around a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Specialist in San Francisco, CA
    Former Employee - IT Senior Specialist in San Francisco, CA
    Negative Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    Good opportunity to create your own career paths.
    Great, smart employees to work with and for.
    Lots of exciting travel to work on customer problems, both domestic and international level.

    Cons

    If a manager and their employee DO NOT get along for whatever reason, your IBM career will most likely be over unless you can move out of the division you're in to something with a new manager.
    Too many employees who have been working there for 25+ years and are pulling down the competitive quotient to move the company forward.

    Advice to Management

    Clean house with a lot of layoffs in the middle management level worldwide.


  10. Helpful (4)

    "Bureaucrats Run Wild"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive IT Specialist ECM in Salt Lake City, UT
    Former Employee - Executive IT Specialist ECM in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IBM full-time (More than a year)

    Pros

    IBM is an interesting place to work. There are lots of things to like about the company if you are interested in selling by committee - having 10 plus people, most having different opinions and know very little about the client's needs, on an strategy and tactics conference call. It's the client representative and their manager who holds the quota for the deal. Therefore, it's the client representative and their manager who should be in control the "going forward plan" for the deal... and not a gang of 10 bureaucrats.

    Cons

    There are too many people involved in every deal. In my experience, a meeting to establish strategy and assign tactics would be held and people I didn't know would attend. It got so bad that I ultimately started my con calls asking attendees to state their name and what value they offer to winning the deal. If the person on offered their name and some bogus value I asked them to drop the call. Not unexpectedly, I did not win friends or influence many using this tactic.

    Sales teams (in this case, those responsible for proving the technology and winning the deal) must remain small. It's the sales person, their manager and the systems engineer who must take the lead position. Anyone else who participates in helping should: a) be invited before attending any meeting or con call, b) to execute based on the sales teams objectives and c) get commissions for the work they delivered once the deal closes.

    Advice to Management

    Stream-line your sales process... simplify!