IBM Reviews in Manchester, England | Glassdoor

IBM Manchester Reviews

Updated October 21, 2018
41 reviews

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Manchester, England (UK)

3.1
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IBM CEO Virginia Rometty
Virginia Rometty
20 Ratings

41 Employee Reviews

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Pros
Cons
  • "At times difficult work life balance" (in 1060 reviews)

  • "Low salary increments since last 2 years" (in 502 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Placement in Manchester, England (UK)
    Former Intern - Business Placement in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM as an intern (Less than a year)

    Pros

    Helped a lot, good, nice, fantastic news is the same as what I've done except just professional and then

    Cons

    High expectations and then not sure what you want to do with my laptop was downstairs

    Advice to Management

    Gotta bang bang bang bang bang on the phone and then not sure what you want to do with my laptop was


  2. Helpful (1)

    "Short termism.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Manchester, England (UK)
    Current Employee - Sales Manager in Manchester, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Great people and long standing reputation
    Good breadth of solutions including end to end sw, support and services

    Cons

    Short term focus from senior management on current qtr expense
    Finance driven company - finance has the power not he Business leaders
    Pay rises are driven by a position on a scale vs performance and contribution

    Advice to Management

    Stop looking at short term fixes to mis-management of commitments to Wall street and start thinking about sustainability of the business.
    Thin out the top exec layers vs the workers doing the customer interaction stuff

  3. "Dynamic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Engineer in Manchester, England (UK)
    Former Employee - Security Engineer in Manchester, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    Dynamic, Fast moving, Sales Oriented, Delivery Focus

    Cons

    Process can be constraining at times.

    Advice to Management

    Be more flexible to conditions on the ground.


  4. "Commercial manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Manager in Manchester, England (UK)
    Former Employee - Commercial Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IBM (More than a year)

    Pros

    Flexibility - remote working options.
    People - excellent office environment
    Client exposure

    Cons

    Large organisation, can feel like a little fish in a big pond

    Advice to Management

    More communication from senior executives


  5. "Constant threat of redundancy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Manager in Manchester, England (UK)
    Current Employee - Service Delivery Manager in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Great colleagues at my level

    Cons

    Constant threat of redundancy demoralizing

    Advice to Management

    not sure what they are going to do to improve the situation


  6. Helpful (5)

    "An increasingly unpleasant place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Sales in Manchester, England (UK)
    Current Employee - Technical Support Sales in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at IBM full-time (More than 5 years)

    Pros

    The Kudos of working for such an iconic brand
    Reasonable salary and benefits
    Unlimited opportunity for career progression

    Cons

    Employees are not valued - only shareholders
    Rule by fear culture
    Persistent threat of redundancy
    Ageing, cumbersome organisation that can't compete with newer, agiler, forward-thinking organisations
    Senior management consistently making bizarre decisions

    Advice to Management

    Resign


  7. Helpful (2)

    "Living the dream!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Manchester, England (UK)
    Former Employee - Project Manager in Manchester, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at IBM (More than a year)

    Pros

    When I landed a contract with IBM, it was a dream come true. I would be learning from the "Best" & the acknowledged Market Leader. People also were massively impressed by it on my CV.
    The individuals I worked alongside were top quality too.

    Cons

    The whole ethos of current IBM is saving $$$$. They are constantly looking for ways to manage people out & replace them with cheaper offshore candidates, This is great for the budgets & the stock price but not so great for the customer. Top professionals are being performance reviewed out, leading to an overstretched & demoralised workforce, unable to supply the agreed contracts to the customer.
    Sad to be part of but sadder again to see.

    Advice to Management

    Respect the quality & loyalty of your staff whilst there is still the opportunity or "Big Blue" will be no more,
    Quality staff will still want IBM on their CV so will still join.....for now.... but I'm not sure many would rejoin. Living off reputation largely now.

  8. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Consultant in Manchester, England (UK)
    Current Employee - Management Consultant in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM (Less than a year)

    Pros

    Working with great people, getting involved with exciting work, being a part of a world leading research institution, good benefits

    Cons

    There has been an erosion of employment rights over recent years leading to uncertainty of job security. Work life balance can sometimes be difficult with customer travel.

    Advice to Management

    Older employees with family and commitments would be happier with lower salaries but better job security. Younger employees with less loyalty prefer cash in the hand.


  9. Helpful (1)

    "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Manchester, England (UK)
    Former Employee - Various in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, work from any location

    Cons

    Regularly reducing staff and off shoring

    Advice to Management

    None


  10. Helpful (9)

    "I would give them 0 zeros, but it's not an option"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Technical Consultant in Manchester, England (UK)
    Former Employee - Principal Technical Consultant in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing springs to mind. Really, nothing.

    Cons

    Watching out to see if you are in this quarter's RA (redundancy action).

    Assume you will never get a pay rise (because you won't).

    Wonder at the mindless paperwork (I live in the UK but worked in Europe, so I had to fill in endless forms and interviews to see if I should pay tax in the UK or the host country - despite EU law being clear that I could work abroad for up to 2 years prior to paying tax in the host country.

    Getting expense forms rejected as you didn't itemise the tax out.

    Getting expense forms rejected as you did itemise the tax out.

    Sitting in airports for 6 hours as getting the later flight saved IBM $10.

    Watching the CEO award herself a $5 million bonus, despite 20 consecutive quarters of declining turnover.

    The culture is to stab your colleagues in the front and hoard knowledge - never share - you are judged against them, so if you can make them look bad do so.

    Personal Business Committments (PBC). At the start of the year you make up 30 or so of these and are judged on how well you meet them, not on how well you do your job. So if your job changes, you are screwed. Turn down chargable work to write white papers that no one will read - this makes sense to meet your PBCs.

    So just no. IBM 20 years ago was an employer of choice. Now it's one to avoid at almost any cost.

    And to add insult to injury 2 years after I left they threatened me with legal action if I didn't pay them almost £300, with no explanation of what the alleged debt was for. To cut a long story short, they backed down when I pointed out to them that what they were doing was illegal and I welcomed seeing them in court.

    6 months after I left they asked me to return. Never!

    Advice to Management

    Look for other jobs, IBM is screwed.


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