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IBM Melbourne Reviews

Updated July 9, 2018
160 reviews

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Melbourne (Australia)

3.2
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IBM CEO Virginia Rometty
Virginia Rometty
63 Ratings

160 Employee Reviews

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Pros
Cons
  • "At times difficult work life balance" (in 1045 reviews)

  • "low salary slow complex not competetive" (in 484 reviews)

More Pros and Cons

  1. "Amazing.!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Leader in Melbourne (Australia)
    Current Employee - Operations Team Leader in Melbourne (Australia)

    I have been working at IBM full-time (More than 3 years)

    Pros

    Flexibility, equal opportunities and recognition

    Cons

    None that I can think of


  2. "Speak or Die :-)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Infrastructure Specialist in Melbourne (Australia)
    Current Employee - Senior Infrastructure Specialist in Melbourne (Australia)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Flexibility of time and wide range self paced education.

    Cons

    You have to have good presentation skills and documentation skills to show what you are doing. Else, you may not get acknowledged or promoted.

  3. "eBlueprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Melbourne (Australia)
    Current Employee - Senior Software Engineer in Melbourne (Australia)
    Recommends

    I have been working at IBM full-time (Less than a year)

    Pros

    Learning is very good.
    Employee friendly

    Cons

    Not exactly, it's too soon to comment


  4. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Network Engineer in Melbourne (Australia)
    Former Contractor - Network Engineer in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM as a contractor (Less than a year)

    Pros

    Great workplace to work at

    Cons

    Contract work which is a shame


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Sales in Melbourne (Australia)
    Former Employee - Software Sales in Melbourne (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    Great investment in people
    Opportunity for those whom apply themselves in skills growth

    Cons

    Transitional time moving during from traditional HW / SW / Services business to outcome aligned business units.


  6. Helpful (1)

    "Associate Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    IBMers are great people, many of whom I consider friends. Exceptional ability and experience is common. The work I do is exciting and often leading edge. Remuneration and insurances are better than most people think. When we come together, we are incredible. Outstanding professional development as a core part of working. Great work/life balance and usually will receive very strong support if need it (e.g. sick leave, travel, new child etc)

    Cons

    Poor and competing metrics (utilisation, selling etc), mindless spreadsheet driven administration, huge bureaucracy, so much process that it is a wonder we ever get anything done, removal of support staff and transfer of their workload and the need to learn their processes is highly inefficient, always keen to over-engineer things, treat low utilisation of people as a synonym for low performance. So many redundancies, it is hard to find anyone with experience who is also reliable. Redundancies are based on who is currently low utilised which means we often keep average performers who happen to have fallen into high utilisation while getting rid of high performers who happen to be currently on the bench. Frequently trot out the corporate values and internal marketing while ignoring the fundamentals such as selling work. We are so caught up in internal administrivia that we exhaust ourselves and don't do selling and solutioning well enough. Has become common to be asked to perform well outside skill area to cover for the absence of people who have been made redundant or resigned. The exodus of people is killing morale and capability.

    Advice to Management

    If we sold more, we wouldn't get so wrapped up in all the administrative flotsam and jetsam. Stop drinking the coolade. Stop the metrics which impede our ability to perform in front of clients.


  7. Helpful (2)

    "Toxic environment, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Melbourne (Australia)
    Current Employee - Project Manager in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    - flexibility to work from home

    Cons

    - average salary, negligible increments
    - no investment in training or upskilling
    - neverending cycles of resource action (redundancies) creates toxic environment
    - inept managers that get promotions just due to length of tenure but lack people management skills

    Advice to Management

    - put better skilled managers in place that can actually motivate employees

  8. "GBS: amazing work but top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Melbourne (Australia)
    Current Employee - Managing Consultant in Melbourne (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Amazing work and products and varied opportunities. Some amazing people there. Employee perks around discounted shopping

    Cons

    Middle to top management are a very large barrier to change and prevents close interactions. Lack of transparency - again too many layers - and mismatched KPIs mean individuals are not aligned in their ultimate goals.

    Advice to Management

    KPIs need to be aligned to incentivise successful delivery across all levels, and not just sales. Also, bid work should count for something for utilisation purposes.


  9. "Driven on self motivation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Consultant in Melbourne (Australia)
    Current Employee - Security Consultant in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Flexible working conditions, can work from home as much as you want or make your own hours as long as the work is done.
    Global company with global opportunity to travel, learn and build network.
    World recognised brand

    Cons

    Higher pressure to meet targets whether sales or billable utalisation.
    You have to drive your own brand to get promoted or pay increase.
    You can get easily pigeonholed
    Can burn out easily if you don’t learn to balance expectations individual initiative not easily implemented as all initiatives driven by global
    Team morale is low

    Advice to Management

    Invest in re-building team moray


  10. Helpful (1)

    "Poor management accountability and overly complex processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Melbourne (Australia)
    Former Employee - Sales in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Ability to work from home as teams are scattered, management by con-calls.
    Well recognised brand for new client pursuit (but existing and previous clients remember their scars).
    Good investment in training - great for young grads.
    In a buoyant market could probably achieve great bonuses.

    Cons

    Process is king. Hugely complex internal processes and very much a "fill out the right form culture".
    Management dis-empowered from real ability to own outcomes or make changes.
    Organisation is very silo'd, very much a product matrix - not at all customer focused - with all power in the brands - which run as very separate competing units.
    When interviewed many years ago - they had joked that if I didn't like my manager don't worry as I'd have a new one in 6-12 months. The other odd joke was IBM stood for "I've Been moved". Both turned out to be surprisingly accurate with very much a short term quarterly focus, very transactional behaviours and significant client frustration at the continuous change in sales staff.
    Sales culture and processes are geared to "product sales" - short transactional - rather than "services" which typically are longer cycles and require delivery track records.

    Advice to Management

    Internal reward structures drive anti-teaming behaviours and transactional focus.
    In a complex changing environment, clients seem to be searching for trusted partners with flexibility, rather than contract / process based vendors.


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