IBM Reviews in New York, NY | Glassdoor

IBM New York Reviews

Updated June 26, 2017
148 reviews

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New York, NY

2.0
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IBM CEO Virginia Rometty
Virginia Rometty
66 Ratings

148 Employee Reviews

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Pros
Cons
  • You have to manage your work life balance or you'll end up doing the work of 2 or more people (in 867 reviews)

  • Long hours required during peak work periods (in 425 reviews)

More Pros and Cons

  1. "Long termers clubbing together to protect themselves weighs down the elephant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    Massive customer base
    Great Brand awareness
    Mostly nice people

    Cons

    YToo slow
    Always talking about the past
    Too Arrogant in management levels
    Technology is not making it out of the labs. Look great until you have to POC

    Advice to Management

    Take all the people and ask who actually visits customers and who does not. Take the latter and ask if they build product or not? Then take the latter and ask 80% to leave.
    You will then clean out the bureaucrats.


  2. "Not a dead company, but still many problems."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Digital Marketing in New York, NY
    Former Intern - Digital Marketing in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBM as an intern

    Pros

    NYC office is a cool environment to work in, great location in general. IBM is leaning more towards a relaxed working environment, not everyone needs to be in a tight suit to get work done. Some of the people are incredibly smart - great people to work around.

    Cons

    Struggling to adapt to newer views - I was surprised at the lack of common sense within digital marketing there was at IBM before about 2 years ago when it started this "Cognitive Era." There is a lot of useless work that employees are doing in this area of business and there is certainly, from what I experienced, not much room to interject your opinion or ideas. Lots of useless data. The bureaucracy is god-awful, even your email application has a visible hierarchy diagram you can check just to make sure you know who reports to who and your rank in the business. The lack of communication between levels of management is ridiculous. Very low pay to live in NYC for a summer.

    Advice to Management

    The middle management is an issue that even the top-dogs at the company will admit. Better communication between levels of management. Maybe even less management in general.

  3. Helpful (4)

    "Old Big Blue She Ain't What She Used To Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in New York, NY
    Current Employee - Architect in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 8 years)

    Pros

    Great experience for college or grad school hires; smart, team-oriented colleagues; some really interesting projects at the leading edge of technology; very committed to diversity in the workforce (other than age); excellent benefits although becoming less excellent; committed to highest level of ethical behavior in the market and with customers; good name to have on resume; work at home when not on site helps with balance, but that's changing.

    Cons

    20 consecutive quarters of revenue decline has caused panic and highly reactive management behaviors; large "job actions" (layoffs) every quarter that used to be solidly about losing low performers but last four events even top tier performers are being let go; so much turnover in customer facing roles that its hard to know who you work with, several SW sales roles on an account have churned twice a year for three years; committed to paying just below average; difficult to get through interview and hiring process; quarterly focus now monthly focus; laid off employees are now declared off limits for re-hiring or contracting in some roles; bringing in lots of outsiders with a very transactional view of the world, bad in a relationship business; gloom and fear have driven morale down.

    Advice to Management

    Panic is not a strategy, and what you do speaks way louder than what you say. Several major acquisitions (like cloud) only made sense if seen through eyes of big IT outsourcing, so major misses. Strategy is as much about what you don't do as what you do.


  4. Helpful (1)

    "Clueless Layoffs cut the core from the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud in New York, NY
    Current Employee - Cloud in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 8 years)

    Pros

    Very sharp people all around. Many long term employees love the place. That speaks volumes. But the downside is that there is little outside or real world experience

    Cons

    Heavily weighted toward a sales culture with emphasis on selling SKU's over a single IBM product mix. Constant pressure on sales pipeline creates an environment of near hysteria from senior leadership on down. Since every quarterly budget is unrealistic, goals are not met and slash and burn RA (aka Layoff) cuts often key people who happen to be in the wrong place at the wrong time. Many key people - often with unique skills developed at great expense or hired at even greater expense are let go even as IBM constantly lists offers for new employees. There is an overall sense that they are getting rid of older, more expensive employees. The RA cuts are removing key skills. IBM ability to deliver services is impacted because of this. At the same time, the crown jewels of Research at IBM has been decimated. The result is a muddled mix of product offerings (blame product management) and presentation (blame marketing) with often woefully subpar product. IBM Cloud is close to embarrassing. A shame since everything in the company really should make it a world leader.

    Advice to Management

    Fire the marketing people. Fire product managers. Stop managing the company on a quarter by quarter sales pipeline. develop products based on an understanding of what the market really wants and not based on the enterprise experience and knowledge of (very smart IBM'ers) who have no idea how the real world really works or even why key IBM clients are running to Amazon. Its a crying shame to see so much greatness wasted.


  5. Helpful (7)

    "Difficult Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Sales in New York, NY
    Current Employee - Global Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Great salary options, ability to travel, very flexible in terms of working from home / being mobile

    Cons

    Difficult culture, continual cutbacks and people being fired, everyone is looking out for himself, no work/life balance, incredibly negative company

    Advice to Management

    No longer feels like IBM cares or invests in its employees anymore - at some point a good salary is no longer enough. I'd rather be paid less but work somewhere with a better more positive culture.


  6. Helpful (2)

    "Don't fall for high bonus promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in New York, NY
    Current Employee - Partner in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    There are some very talented people at IBM,.

    Cons

    Unfortunately it appears that due to Resource Actions, a majority of the talented people are culled out every quarter, leaving nothing but an empty shell.

    Also on hire they promise high bonuses but in reality you will see 1% regardless of how you are rated. It appears that Ginny getting 14.5 million Bonus despite loosing sales quarters 20+ quarters is not enough to hinder this behavior.

    Advice to Management

    You were built based on talented individuals. Your Resource Action policy only elicits negative reinforcement quarter after quarter.


  7. Helpful (3)

    "Good first job, but has a time limit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performance Marketing, Senior Consultant in New York, NY
    Former Employee - Performance Marketing, Senior Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    -Get exposed to a lot of different elements of business right away
    -Lots of different people to learn from
    -Opportunities to get into new fields with little experience

    Cons

    -No Career path clarity
    -Poor managers giving little guidance
    -Undervalue their employees
    -Consistently misuse talent for shortsighted goals without considering the long run
    -The company is still trying to reinvent themselves

    Advice to Management

    Work with new talent more closely, value new ideas, and actively advocate for new talent to give opportunities to grow and thrive from. IBM has the potential to be a fantastic company, but it continuously gets in its own way and top talent decides to leave within 2-4 years.

  8. Helpful (8)

    "Can't compete with other tech companies on culture, salary, or opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Development Advisor in New York, NY
    Current Employee - Market Development Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    In my department, work-life balance is good, although this varies wildly across IBM. People are nice and it's not cut throat. Pretty good benefits -- 3 weeks vacation, 401k match (but only matched at the end of the year), good health insurance, 12 weeks maternity/6 weeks paternity leave (none of the great benefits our competitors give though -- no free food, shuttle buses, social events)

    Cons

    Very poor manager training leads to terrible managers and lots of politics. Very slow upward mobility. Lower salaries than competitors. Not "millennial" friendly -- feels very old and stodgy, we have lots of millennial panels but their recommendations don't go anywhere at all. Experience is extremely dependent on who your manager is and what department you are in. Constant budget cuts lead to terrible HR coverage, bad office spaces, low morale. Ironically for being an IT company we have slow and clunky internal software and tools.

    Advice to Management

    Be more transparent. Listen to the younger employees. Promote more frequently, and have a clear path to promotion rather than playing favorites. Have better workspaces -- new offices are moving in the right direction, but you're still not listening to us (ie, everyone hates open offices and lack of phones)


  9. Helpful (2)

    "Sr. IT Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Executive in New York, NY
    Former Employee - Client Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    You can put the job on your resume, which everyone tells you will be of real value, but those days are long gone. If you're young and right out of school with not a lot of experience it is easy to get in.

    Cons

    A vague shadow of its former self as a corporation. The company is on a steady decline - 24 straight quarters of revenue loss - but still the CEO gets a $5, bonus. Think of that....a bonus for doing a stupendously bad job! Something significant will happen in the next couple of years. Either a take over by another company for salvage parts, or collapse into smaller companies that way it was planned before in the 90's. If you are considering it please discount the supposed advantage of having this job on your resume. It has started circling the drain and there are just too many good money making tech jobs out there for you to waste your time. Please don't believe the propaganda you are starting to see in ads for working here. Its a sign how desperate they are. Over 75% of the company is in India. It is no longer an American company, nor is its future in America. If you are in America, this is not your future.

    Advice to Management

    You haven't listened over the last 20 years so I sincerely doubt you will listen now.


  10. Helpful (2)

    "Chief Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    technology company with rich heritage

    Cons

    severely short of technical talent

    Advice to Management

    hire some senior technical people

    IBM Response

    Mar 29, 2017 – Program Consultant - IBMer Engagement

    Thank you for your review.


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