IBM Operation Reviews | Glassdoor

IBM Operation Reviews

Updated August 15, 2018
399 reviews

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Operation

4.0
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IBM CEO Virginia Rometty
Virginia Rometty
187 Ratings

Employee Reviews

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  1. Helpful (1)

    "Operation Data Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Operations Manager in Leesburg, VA
    Current Employee - Data Center Operations Manager in Leesburg, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    - Great Benefits which includes, PTO, PCH, Sick Time Off, medical benefits, Matching 401K, Stock Options.
    - learning Resources are so many and free that you can pretty much utilize and learn anything that relates to your career and grow with them.
    - Tools that IBM uses are very intuitive and technologically advanced in the IT market which makes job simple to understand and use.

    Cons

    - In the area where I am working is very competitive and data centers getting build consistently which creates lots Job opportunities with higher pay and Management is not able to match that which causes high turnover and losses of great talent and dissatisfied employees


  2. "Not the IBM of old"

    StarStarStarStarStar
    Former Employee - Operations Manager in Yorktown Heights, NY
    Former Employee - Operations Manager in Yorktown Heights, NY
    Doesn't Recommend
    Negative Outlook

    I worked at IBM full-time (More than 10 years)

    Pros

    There are still some good people.

    Cons

    Management doesn't know what they are doing. Stock price is in the dumpster. When I left last year (partially by choice, partially not) no one told me that I was making the wrong decision and many said they wished that they could afford to leave.

  3. "West Region Sales Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Regional Sales Operations Manager in Denver, CO
    Former Employee - Regional Sales Operations Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    I worked with excellent high performing people and built a brilliant team.

    Cons

    Corporate intrusion with constant spline reporting.

    Advice to Management

    Listen to your people


  4. "IBM is a GREAT Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery/Operations Manager in Lincoln, NE
    Current Employee - Service Delivery/Operations Manager in Lincoln, NE
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Industry leader. Best in Big Data, Cognitive and AI space. Values Innovation. Pays well, rewards performance.

    Cons

    Bureaucratic, very self-service so not a lot of personal support


  5. "In through acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Lead in Ann Arbor, MI
    Current Employee - Operations Team Lead in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Collaborative tools are a plus. Everybody knows who I work for and I don't have to explain my who my employer is past three letters, IBM. Vacation days are nice, Sick time policy nice, Healthy lifestyle perks such as steps challenges, logging workouts and monetary rewards for keeping an active lifestyle are nice. HSA plan so far has been a positive.

    Cons

    Salary increases are the most minimal, seems they can barely keep up with inflation. Bonuses for anyone in IT seem to be non -existent, banding and layering has diminished my direct reports so now I'm no longer a manager thanks to changes that occurred after acquisition. Travel and hiring bans have been in effect ever since our acquisition took place, nobody knows what the future holds for our team.

    Advice to Management

    How about a Christmas bonus? Even if small? So many large corporations and tech companies seem to hand out cash , stock, bonuses, raises, promotions so much more often than I have seen here. Not to mention the recent tax overhaul and how companies are giving back to employees, so far, nothing.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Operations Analyst in Richmond, VA
    Current Employee - Senior Business Operations Analyst in Richmond, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Respect for the individual employee, and leadership in technology (think) are core principles at IBM

    Cons

    IBM is forgetting it's corporate history, and what made it a great company

    Advice to Management

    stop managing to the stock price


  7. "Opportunity to Innovate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Armonk, NY
    Current Employee - Operations Manager in Armonk, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Tremendous teamwork and colleagues
    Progressive, Innovative, Thinking company

    Cons

    Far too much bureacracy and cost cutting focus
    Limited employee empowerment

    Advice to Management

    Empower employees and eliminate constraints which will foster a more creative and collaborative environment

  8. "Intelligent minds, held back by management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Operations in Littleton, MA
    Former Intern - Business Operations in Littleton, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM as an intern (Less than a year)

    Pros

    -great team to work with
    -smart, helpful workers that want to help the company succeed
    -room to grow and explore areas of interest

    Cons

    -stuck in its ways, and often afraid of change
    -behind in the cloud game
    -needs to embrace the innovation from younger employees and use the experience of management to execute

    Advice to Management

    Your younger employees need to be heard more


  9. Helpful (1)

    "Sales Operations mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Manager in Littleton, MA
    Current Employee - Sales Operations Manager in Littleton, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    People are the best. Very intelligent. Love working here

    Cons

    Executive management doesn't treat their people well. No increases for years. 22 consecutive loss in revenue

    Advice to Management

    Get your act together. IBM is a great company.


  10. Helpful (1)

    "Lots of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Program Manager
    Former Employee - Sales Operations Program Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Lots of growth career opportunity and experience; smart, talented diverse workforce that enjoys working collaboratively. Flexible work environments and hours.

    Cons

    lots of management focused on business success and with little to no focus on employee success.

    Advice to Management

    When an employee works 50+ hours a week for 25 years always exceeding expectation and you eliminate their position due to changing business direction, have the decency to celebrate their contributions, say "thank you" and wish them the best of luck.