IBM Operation Reviews | Glassdoor

IBM Operation Reviews

Updated November 11, 2018
415 reviews

Filter

Filter

Operation

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
IBM CEO Virginia Rometty
Virginia Rometty
195 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "At times difficult work life balance" (in 1060 reviews)

  • "Low salary increments since last 2 years" (in 502 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operation Data Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Operations Manager in Leesburg, VA
    Current Employee - Data Center Operations Manager in Leesburg, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    - Great Benefits which includes, PTO, PCH, Sick Time Off, medical benefits, Matching 401K, Stock Options.
    - learning Resources are so many and free that you can pretty much utilize and learn anything that relates to your career and grow with them.
    - Tools that IBM uses are very intuitive and technologically advanced in the IT market which makes job simple to understand and use.

    Cons

    - In the area where I am working is very competitive and data centers getting build consistently which creates lots Job opportunities with higher pay and Management is not able to match that which causes high turnover and losses of great talent and dissatisfied employees


  2. Helpful (4)

    "Review for IBM US (CT)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Southbury, CT
    Former Employee - Operations Analyst in Southbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Large company with lots of opportunity

    Cons

    Risk of layoff even if you are a productive employee

    Advice to Management

    Stress to your employees the importance of being technically proficient so that they can continue to be an asset to the company.

  3. "COO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Armonk, NY
    Current Employee - Operations Manager in Armonk, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    The company is huge and so may offer diverse career opportunities

    Cons

    The company is too bureaucratic. Time is mostly wasted on internal manual reporting rather than real work and adding value. Too complex company structure may be a hindrance of career manoeuvre.


  4. "Software Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Operations in Littleton, MA
    Former Employee - Software Operations in Littleton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    The people were great! I loved working with the those around me and meeting new customers! I was happy with the benefits but they were very pricey! I also had a great manager and I could work from home.

    Cons

    So many people worked from home it was harder and harder to meet up with co-workers face to face.

    Advice to Management

    Have more team meetings so employees can get to know new ones a little better!


  5. "Not the IBM of old"

    StarStarStarStarStar
    Former Employee - Operations Manager in Yorktown Heights, NY
    Former Employee - Operations Manager in Yorktown Heights, NY
    Doesn't Recommend
    Negative Outlook

    I worked at IBM full-time (More than 10 years)

    Pros

    There are still some good people.

    Cons

    Management doesn't know what they are doing. Stock price is in the dumpster. When I left last year (partially by choice, partially not) no one told me that I was making the wrong decision and many said they wished that they could afford to leave.


  6. "West Region Sales Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Regional Sales Operations Manager in Denver, CO
    Former Employee - Regional Sales Operations Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    I worked with excellent high performing people and built a brilliant team.

    Cons

    Corporate intrusion with constant spline reporting.

    Advice to Management

    Listen to your people


  7. "IBM is a GREAT Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery/Operations Manager in Lincoln, NE
    Current Employee - Service Delivery/Operations Manager in Lincoln, NE
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Industry leader. Best in Big Data, Cognitive and AI space. Values Innovation. Pays well, rewards performance.

    Cons

    Bureaucratic, very self-service so not a lot of personal support

  8. "In through acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Lead in Ann Arbor, MI
    Current Employee - Operations Team Lead in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Collaborative tools are a plus. Everybody knows who I work for and I don't have to explain my who my employer is past three letters, IBM. Vacation days are nice, Sick time policy nice, Healthy lifestyle perks such as steps challenges, logging workouts and monetary rewards for keeping an active lifestyle are nice. HSA plan so far has been a positive.

    Cons

    Salary increases are the most minimal, seems they can barely keep up with inflation. Bonuses for anyone in IT seem to be non -existent, banding and layering has diminished my direct reports so now I'm no longer a manager thanks to changes that occurred after acquisition. Travel and hiring bans have been in effect ever since our acquisition took place, nobody knows what the future holds for our team.

    Advice to Management

    How about a Christmas bonus? Even if small? So many large corporations and tech companies seem to hand out cash , stock, bonuses, raises, promotions so much more often than I have seen here. Not to mention the recent tax overhaul and how companies are giving back to employees, so far, nothing.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Operations Analyst in Richmond, VA
    Current Employee - Senior Business Operations Analyst in Richmond, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Respect for the individual employee, and leadership in technology (think) are core principles at IBM

    Cons

    IBM is forgetting it's corporate history, and what made it a great company

    Advice to Management

    stop managing to the stock price


  10. "Opportunity to Innovate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Armonk, NY
    Current Employee - Operations Manager in Armonk, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Tremendous teamwork and colleagues
    Progressive, Innovative, Thinking company

    Cons

    Far too much bureacracy and cost cutting focus
    Limited employee empowerment

    Advice to Management

    Empower employees and eliminate constraints which will foster a more creative and collaborative environment