IBM Reviews | Glassdoor

IBM Reviews

Updated June 26, 2017
28,636 reviews

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28,636 Employee Reviews

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Pros
Cons
  • You have to manage your work life balance or you'll end up doing the work of 2 or more people (in 850 reviews)

  • Working long hours is pretty typical (in 420 reviews)

More Pros and Cons

  1. Helpful (2)

    "They quit investing in people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    You get to work with smart people and they do tend to do some cutting edge things. You also have lots of flexibility.

    Cons

    Lot of pressure, almost non-stop. Training is almost non-existent unless it's a subpar online course. Company is only focused on pleasing Wall Street and not its customers. They don't invest in their people anymore.

    Advice to Management

    It's about the people. Strive to make happy employees first. You will then get happy customers and happy shareholders. You have it all backwards as shareholders come first and it's killing your company.


  2. Helpful (4)

    "Not the Company It Used to Be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Software Architect in Dallas, TX
    Former Employee - Pre-Sales Software Architect in Dallas, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    Steady job with Salary and Good Benefits. When you have a good year, the bonuses can be very nice, especially working in Sales. You co-workers are really nice people, and pretty smart, too! They have built some great technology over the years, and some of it is still very valuable to customers.

    Cons

    I survived almost a constant threat of layoffs in 2016. I decided that I would not do that again in 2017. IBM is a financial company, it is only in business to make money. If you can improve revenues, cut costs, or innovate with very few resources, you are valuable. If you are here for any other reason, then you will not last long.

    Advice to Management

    Right now, you are a financial company. Your shareholders will not let you be anything else. But the problem is that you have to sell something to customers and make them happy. Right now customers aren't happy, employees aren't happy. For a technology and services company to thrive, you need happy customers and happy employees who buy from you and innovate and transform their businesses through your products. Good technology and services are like drugs. You give a little away, get them addicted, and then they are hooked for a very long time and willing to pay. The world is increasingly run on innovation. You competition is doing it, making less profit per unit, and getting much higher valuations. Here comes the advice: First, simplify. Your processes are too heavy and killing you. Second, sell business units that are not "strategic" to you. Right now, you're just running them into the ground. Third, you need to listen to your customers and make the changes they recommend. Fourth, make the big round of layoffs that you need to really make the numbers, then let your employees recover. Cut 3/4's of the company if you have to, but do it once. Don't have another layoff for another year or two. Support and help the employees you plan to keep, nurture them.

  3. Helpful (1)

    "1,000 "Best of IBM" honorees celebrated in Hawaii"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Detroit, MI
    Current Employee - Program Director in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM (More than 10 years)

    Pros

    IBM recognized 1,000 employees as "Best of IBM" based on nomination from their executive management in May, 2017 at the Fairmont Orchid on the Big Island, Hawaii. This was a HUGE recognition for me as a 19 year employee based on my 2016 performance. Embracing the strategic imperatives, gaining the requisite skills, and driving measurable performance around them is key to success in IBM.

    Cons

    Resistance to transform operational processes to embrace the Cloud and SaaS.

    Advice to Management

    Continue to recognize the best in the company. The return on this recognition is immeasurable.


  4. Helpful (1)

    "For Top performers IBM is a great place to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Leader in Chicago, IL
    Current Employee - Software Leader in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 8 years)

    Pros

    Really smart talented hard working people
    Great Recognition events!
    Excellent benefits
    Wonderful training opportunities ( Harvard, Wharton)
    Aggressive commissions models for top performers

    Cons

    Lots of manual processes
    too much internal demand for time
    Hard to balance work life most times

    Advice to Management

    Stick with consistent coverage models- Client value people that know and trust- stop the 6 month territory changes


  5. "Great for first time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Keyser, WV
    Current Employee - Applications Developer in Keyser, WV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Helpful managers and co workers. Great job for a entry level software developer.

    Cons

    Not much for career and salary advancement to keep up competitively with other companies.


  6. Helpful (2)

    "IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Atlanta, GA
    Former Employee - IT Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Good pay, work from home

    Cons

    Bad management, do not care about employees

    Advice to Management

    Care about people


  7. Helpful (2)

    "Rocket Center is mediocre at best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Development Specialist in Cumberland, MD
    Current Employee - Applications Development Specialist in Cumberland, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Fresh college grads get much needed experience and a foot in the door, a lot of resources available to you to grow as a professional, very laid-back and relaxed atmosphere, great work/life balance

    Cons

    Salary and benefits are not even competitive for the area, career growth and prospects are virtually non-existent or entirely too long, low morale among employees, location itself is a little too remote, policies in place without any justification to their existence, project deployment is slow and the work is often unsatisfying

    Advice to Management

    Until IBM as a whole starts listening to its employees concerns and addressing the core problems, employees will continue to leave and morale will continue to decrease. If you're not going to adjust the salaries to be competitive, you need to do whatever else it takes to entice people to come here and stay.

  8. Helpful (2)

    "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Competent smart employees. Flexible work life balance in offering remote office work opportunities unless recent changes impact this.

    Cons

    Internal processes sometimes are never reevaluated and changed or eliminated.

    Advice to Management

    Reduce executive ranks and overlap.


  9. "Sr. Offering Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Offering Manager in Austin, TX
    Current Employee - Senior Offering Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Company has a solid technology foundation, customer first approach helps to retain loyal customer base, enterprise approach to products management helps to maintain competitive edge

    Cons

    Too bureaucratic when it comes to effective career management, High touch process for every aspect of product and solution development makes agility just a lip services

    Advice to Management

    Focus on investing in people not just EPS, create and align new business models quickly to support cloud transformation models

    IBM Response

    Jun 19, 2017 – VP, Communications

    We are very pleased to let you know that we're launching a new careers initiative which will make moving into new roles - even understanding qualifications for open executive roles - more ... More


  10. Helpful (1)

    "IBM Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Work life balance is currently top notch

    Cons

    Pay not as competitive. Company in transition so job security is questionable

    Advice to Management

    Consider competitive pay. Use design thinking in decision making. Stick with a strategy for long enough to reap the benefits. Control the chaos


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