IBM Sales Specialist Reviews | Glassdoor

IBM Sales Specialist Reviews

Updated June 1, 2018
379 reviews

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Sales Specialist

3.3
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IBM CEO Virginia Rometty
Virginia Rometty
165 Ratings

Employee Reviews

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Pros
Cons
  • "Bad work life balance in the company" (in 1011 reviews)

  • "Long Hours suck sometimes but not too bad" (in 474 reviews)

More Pros and Cons

  1. "Large and In Charge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Fantastic network of some of the smartest people in the world

    Cons

    Lengthy processes to change house-keeping details (personal details, access to programs, etc.)


  2. "It’s not what you know, it’s who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Sales Specialist in Raleigh, NC
    Former Employee - Senior Technical Sales Specialist in Raleigh, NC
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    Decent bonus structure if they give it to you. If you’re in good with upper management the sky is the limit. If they are gone or move on you have to start again. Be aware of this and know your second and third plus line bosses and your journey is fulfilling.

    Cons

    There’s no rhyme or reason to the layoffs. In February of my last year as a technical person I made a 90k bonus responsible for large sales. One month later told my position no longer needed. The funny thing is they would keep continue to hire people for the same role that was going away.

    Everything about IBM is now a who you know up top to shield you. You lose your safety shield and you’re exposed. It’s dumb when you see worldwide experts let go, but those who are just buddy buddy with upper management are kept around when others do their role for them.

    Advice to Management

    My last day my boss did not talk to me on close out. It was really awkward. Some managers are great. Some are terrible. Communication is key and not all do it.

  3. "Great if You're Young; Otherwise, Watch Your Back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Sales Specialist
    Former Employee - Technical Sales Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Some great technical minds and groups to work in. The occasional good manager (I had at least 10 managers in 15 years). Large company means choices for affordable benefits. Opportunities for college grads.

    Cons

    You are a number, plain and simple. Ageism is rampant. Terrible management at every level. Morale is horrible as everyone waits for the next layoff. Great people get let go every quarter. Your yearly review score can be excellent yet you're not valued as an employee.

    Advice to Management

    Fire Ginny. There is no way the average employee ANYWHERE would keep their job after several quarters of poor performance, let alone 22. Show some compassion and empathy. You have impacted/destroyed so many lives you've probably lost count. At one time I was proud to be an IBMer; too bad that has been ruined.


  4. Helpful (1)

    "Review of IBM's Summit Program and Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist (Summit Program Graduate) in New York, NY
    Current Employee - Sales Specialist (Summit Program Graduate) in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time

    Pros

    IBM's Summit Program is a world-class sales training program, where you have the opportunity to go through sales school, where you learn the best sales methodology and use them in practice for 6 months before going into the field. Sales school is supplemented by communication workshops (including stand-and-deliver and group presentations), as well as classroom learning on IBM's hardware, software and services offerings. It is a very comprehensive sales and leadership training. The Summit Program prepared me for my current sales role and beyond, into any leadership role I want to pursue in the future.

    Not to mention my first year has been a lot of fun, with excellent compensation and work-life balance. It is a culture of giving, networking, support, mentorship, and positivity. I have made some of my best friends working for IBM.

    Cons

    Heavy travel schedule in sales (this is a pro for me, but may be a con for others)

    Advice to Management

    The working relationships and strategy between sales (Global Markets) and services (GBS, GTS) could be improved.


  5. Helpful (2)

    "Not the company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Sales Specialist
    Former Employee - Technical Sales Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    Reasonable salaries, can make good commissions but that does not help you keep your job. It is hit or miss with your manager. They can be really good or really bad it's a crap shoot.

    Cons

    Loyalty means nothing to IBM. It is run by the bean counters

    Advice to Management

    Your people show loyalty to IBM show some to them.
    Don't fire the Indians fire the chiefs.


  6. Helpful (4)

    "Not your father's IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Raleigh, NC
    Former Employee - Sales Specialist in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Plenty of jobs for recent college graduates, an excellent place to start your career and get some sales training along the way.

    Cons

    If you are over 50 and particularly if you are a white male, well then you are dead meat! Or at least targeted to be "transformed" out the door with very little severance pay, if any.

    Advice to Management

    Experience does matter, and replacing that experience with two inexperienced people may save money on paper, but it is the client that suffers, and they pay the bills.


  7. Helpful (4)

    "Used to be a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Sales Specialist in Chicago, IL
    Former Employee - Software Sales Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    There are some great people at the company, great brand and rich heritage

    Cons

    Becoming a very aggressive culture... lots of lay offs, targeting more senior and expensive personnel, lots of people being fired for not achieving outrageous and unrealistic sales targets

    Advice to Management

    Focus more on the customer and less on internal calls; focus less on financially engineering revenue; start giving sales people targets they can actually achieve.

  8. "Not The Same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Sales Specialist in Smyrna, GA
    Former Employee - Software Sales Specialist in Smyrna, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Great coworkers, great training, great benefits, good products and services.

    Cons

    "Blue tape" at every turn, extensive overlapping of responsibilities, family values lacking.


  9. Helpful (1)

    "Tech Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Specialist in Chicago, IL
    Current Employee - Technical Sales Specialist in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    They invest a lot of resources into you via the Summit program

    Cons

    There is not as much flexibility switching roles as promised


  10. Helpful (2)

    "Big Blue termoil?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Sales Specialist in Costa Mesa, CA
    Current Employee - Solutions Sales Specialist in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Great upfront salaries, even though sales plans can change this

    Cons

    Company lacks direction, leadership and effective sales strategy