IBM Reviews in San Francisco, CA | Glassdoor

IBM San Francisco Reviews

Updated February 7, 2019
194 reviews

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San Francisco, CA

3.5
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IBM CEO Virginia Rometty
Virginia Rometty
100 Ratings

194 Employee Reviews

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Pros
Cons
  • "Work life balance especially to new mothers" (in 1085 reviews)

  • "Low Salary growth in comparison" (in 528 reviews)

More Pros and Cons

  1. "Portfolio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in San Francisco, CA
    Current Employee - Portfolio Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at IBM full-time (More than 3 years)

    Pros

    Interesting, challenging work, important to create value for investors.

    Cons

    Can be long hours spent in front of a computer.


  2. "Low Pay, Low Morale, No Consideration for Support Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in San Francisco, CA
    Former Employee - Assistant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Easy on boarding with being able to do everything from signing documents to providing your own photo for your badge. Great training system with admin mentoring new hire. Decent office. Some benefits are good such as medical. Just starting to implement a one day work from home.

    Cons

    Below average pay for the high level expectations. Supporting an Executive who possibly makes hundreds of thousands of dollars a year plus perks and bonus who reports directly to the CEO but their assistant is lucky if they manage to make even $75k/yr. Many restrictions that make it a less than enjoyable place to work. No desk setup with monitors or even a mouse to do your work with. No welcome lunch from the executive that you support. Not even a office holiday lunch (admins had to do a potluck). On hold for 30 minutes several different times just to get IT’s help to download systems and provide access to these systems needed to do the job. Still using Lotus Notes, ugh need I say more?! Kitchens are barely stocked. They offer sparking water but no plates, utensils or cups. You have to bring in your own. No onsite cafe. Expensive dental benefits, no perks and no bonus opportunity for support staff. Even with the one day a week work from home, some support staff won’t use it because their client requires them to be in the office.

    Advice to Management

    The admin should be making at least $100k for supporting an executive who is part of Ginny’s Leadership team. Pay the going rate if you want to keep good quality support staff! Provide local onsite IT support instead of wasting people’s time making them spend so much of it on hold to just get their computer set up to do their job. Stop using Lotus Notes which is an antiquated communication system that is basically slapping lipstick on a pig equivalent. Most tech companies use either Google gMail and gCal or Microsoft Outlook. Provide the tools such as desk supplies if you require your admin staff to work in the office. Encourage more collaboration amongst admin support by having a once a year offsite where there is not only training but possibly collaborating and rewarding as well. Maybe a local HR business partner could help increase employee morale/communication. Last but definitely not least, we work in a 24/7 anywhere environment so allow your administrative support to work from anywhere at anytime and not just at the descretion of the manager or client. In fact make it a flexible work and not just one day a week work from home.

  3. Helpful (1)

    "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Life Sciene Consultant in San Francisco, CA
    Current Employee - Digital Life Sciene Consultant in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    A lot of Freedom and work-life balance

    Cons

    Can be disorganized but you must be a self driven person


  4. "(IBM)I Be Miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Analyst in San Francisco, CA
    Former Employee - Desktop Support Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    Good Benefits and lot good employees to work with on projects.

    Cons

    They provide poor pay that does not compensate for the high living of the Bay Area.


  5. "Director of strategy"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at IBM full-time (More than a year)

    Pros

    A lot of freedom to operate and innovate

    Cons

    A lot of freedom to not do your job

    Advice to Management

    More personal responsibility


  6. "It's a stable job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Researcher in San Francisco, CA
    Current Employee - User Experience Researcher in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    - management takes care of employees work life balance

    Cons

    - UX researcher role not established quite yet


  7. "Laid-back environment, but lack of work consistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Digital Business Group in San Francisco, CA
    Former Intern - Digital Business Group in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IBM as an intern (Less than a year)

    Pros

    - Everyone was very nice and the office environment was very laid-back
    - Very easy to work from home
    - Office and amenities were quite nice

    Cons

    - Lack of consistency in work and projects
    - Often felt underutilized as an intern
    - Work-from-home culture also a negative because it was hard to connect with people

    Advice to Management

    - Encourage intern managers to spend more time in the office
    - Develop stronger relationships between interns and their managers
    - Actually assign meaningful work to interns

  8. Helpful (1)

    "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Current Employee - Sales Specialist in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    Diversity, great pay & benefits, large company

    Cons

    complex, red tape, political, bureaucratic


  9. "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Francisco, CA
    Current Employee - Sales Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Job freedom, pay benefits, chance for advicement

    Cons

    Constant push for revenue without rest,.
    Quest for for and more revenue as product prices decline


  10. Helpful (1)

    "Still needs to improve, executive top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Partner in San Francisco, CA
    Current Employee - Associate Partner in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    autonomy and freedom to work in many different way and places around the world.

    Cons

    bureaucratic and old way of thinking when trying to win new business.


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