IBM Senior IT Specialist Reviews | Glassdoor

IBM Senior IT Specialist Reviews

Updated April 28, 2017
176 reviews

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Senior IT Specialist

2.7
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  1. "Senior IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist in Somers, NY
    Former Employee - Senior IT Specialist in Somers, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Big corporation with much more career advancement opportunities within the company than smaller size company. The Benefits and compensations were above average.

    Cons

    As an software developer, always be aware of jobs shifting out of US.


  2. Helpful (7)

    "Sad state of affairs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Specialist in Boca Raton, FL
    Current Employee - IT Senior Specialist in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Work from home
    Long time, hard working co-workers

    Cons

    Reduction in benefits
    No raises
    Expected to be on call 27x7x365 with no compensation
    Resource Actions are constant. Demoralizing
    Directionless management
    Our group has been re-organized so many times we don't know what to call ourselves
    One month severance, even after 25+ yrs service

    Advice to Management

    Financial engineering will only get you so far. Mistreatment of employees will last forever.


  3. Helpful (1)

    "Senior IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist in Houston, TX
    Former Employee - Senior IT Specialist in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBM (More than 8 years)

    Pros

    Very positive work environment - well organized teams with open communication across teams in multiple regions/countries. Organization objectives well communicated

    Cons

    Recent changes made requiring employees to work in an office, if you were not in an area with an "approved" office, you were layed off (Resource Action) with no option provided to re-locate. There was no consideration of work contribution/value to the team.

    Advice to Management

    Reconsider re-implementing a work from home strategy that allows valuable/contributing employees to continue to work


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  5. Helpful (2)

    "Senior IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist in Columbia, SC
    Former Employee - Senior IT Specialist in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM (More than a year)

    Pros

    Free training, good benefits, opportunity to learn and plenty of work.

    Cons

    Management replacing US workers with H1B workers to save money. Unrealistic hours of overtime including having to make up time for vacations and holidays. Management not interested in quality work just warm bodies. IBM famous for laying off people.

    Advice to Management

    Focus on quality and not cheap labor. Communication issues frustrate the customer and hurt the project. Stop trying to cheat the employees. Stop lying to customer.


  6. Helpful (6)

    "Becoming faceless to it's employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Specialist in Los Angeles, CA
    Current Employee - Senior IT Specialist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM (More than 3 years)

    Pros

    IBM's not a bad place to work. Currently most are being moved back to select offices so don't join unless you're looking at being at one of the offices. Many of us are being asked to relocate to one or leave. This is the current IBM. Management up the chain is pretty faceless and no one down the chain feels like they care about us as people, just resources. When they have a layoff it's called a Resource Action. They cut resources, not people.

    Cons

    Never knowing if you'll be a part of the resource action. I've known quite a few people who are very good get that. It's because of mandatory head cuts, not because they weren't up to par

    Advice to Management

    For the higher level execs, please look at the employees as people again. That hasn't been a part of IBM for a number of years. I remember when we felt that way and it's very different today.


  7. Helpful (1)

    "Sr. IT Specialist, GBS, Enterprise Applications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist, Microsoft Practice in Cincinnati, OH
    Former Employee - Senior IT Specialist, Microsoft Practice in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will meet amazing people from all over the world. If you love being a road warrior, this is the organization for you. Airfare is always economy, car rentals are always Hertz, lots of hotel options are negotiated rates. Loads of IBM-related discounts. MacBooks are now being issued to consultants, for those who prefer Apple to Lenova. Many, many, many well-defined business processes and supporting IT systems.

    Cons

    Must meet billing targets to remain employed. 44 hrs/week is typical, although everyone actually puts in closer to 60 hrs/week of effort. Seriously - you may be a rockstar in all ways measureable, but if you miss your billing utilization target, expect a negative review. Must be willing to use Lotus Notes. Got kids? You might want to wait until they're in college before joining Big Blue, assuming you actually want to particpate in their childhood...

    Advice to Management

    The "up or out" mentality that prevades the endless layers of management has cost IBM many extraordinary IT professionals.


  8. "IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Specialist in Austin, TX
    Current Employee - Senior IT Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time

    Pros

    Nice people
    Learn a lot of platforms
    Good insurance, no too expensive for a family

    Cons

    They continually let people go and you end up doing two or three people's jobs. No raises. It is a major sweatshop environment. No work life balance.

    Advice to Management

    Quit letting people go to make your bonuses


  9. Helpful (1)

    "mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Specialist in Boulder, CO
    Current Employee - Senior IT Specialist in Boulder, CO
    Doesn't Recommend
    No opinion of CEO

    Pros

    good technical people; access to training, market research, people and happenings across the corporation; you are given a fair amount of responsibility and independence to do your job

    Cons

    bean-counter mentality; bureaucracy; reward only the top 10%; the corporation is so large that people become insular; it is difficult to navigate/control your career

    Advice to Management

    too many layers of management from bottom to top -- how are all the intermediate levels adding value compared to their cost; figure out how to make the company profitable;


  10. Helpful (4)

    "IBM is just another job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Specialist in Dallas, TX
    Current Employee - Senior IT Specialist in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    IBM has a great (but fading) legacy of hiring only the most competent, ethical, and motivated employees. It is uncommon to work with an IBM employee who is not exceptional. There are still a lost of great people at IBM.

    Cons

    For the past 10+ yrs, IBM Management has firmly placed their allegiance with the IBM Stockholders to the neglect of IBM customers (and more especially, IBM employees). The once vaunted IBM policies of "respect for the individual" and "full employment" were finally dispensed with by Lou Gerstner. Ever since, IBM has never missed an opportunity to take more and more away from employees: pensions, reimbursement for office expenses, funding for education, 401K contributions, etc. Now, its just another job.

    Advice to Management

    Go back to the principals laid down by Thomas Watson Jr. They served us well, then, and they would invigorate the IBM workforce, again.


  11. Helpful (1)

    "Fun while it lasted but I know my market value..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Specialist in Seattle, WA
    Former Employee - Senior IT Specialist in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    Flexible work schedule and location
    International travel opportunities
    A lot of vacation time
    Exciting technology
    Most of the folks in the product side are gung-ho and engaged

    Cons

    Morale was terrible the last few years, with the constant cutting and underperformance of the company overall, which meant no real bonuses or raises.
    Too many layers of "do nothing" management. Between my FLM and the GM there were about four other people who created no demonstrable value.
    No advancement for the technical track
    FLMs are just cycled through the company.
    Productivity software was anything but... seriously ditch Notes/Verse, Communities, etc, The market has rejected them so should IBM finally.

    Advice to Management

    Trim the managerial fat.
    Pay the workers what they are worth if you want quality.
    Invest in health benefits, my new company which is a fraction of the size of IBM, has better benefits for HALF of the cost.