IBM Senior Technical Writer Reviews | Glassdoor

IBM Senior Technical Writer Reviews

6 reviews

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Senior Technical Writer

2.8
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IBM CEO Virginia Rometty
Virginia Rometty
2 Ratings

Employee Reviews

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Pros
Cons
  • "Bad work life balance in the company" (in 1011 reviews)

  • "Long Hours suck sometimes but not too bad" (in 474 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best inter-company communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Bellevue, WA
    Former Employee - Senior Technical Writer in Bellevue, WA
    Recommends
    No opinion of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    At the time I worked there, management was very open about communicating what was going on with the company, providing access to worldwide job listings, etc. I think I was happiest when the IT people came, gave us all laptops, and told us to go work from home.

    Cons

    As with all other mega-corporations, it can sometimes be hard to make personal contact with others, especially if you're working from home, or working remotely.

    Advice to Management

    Keep up the good work.


  2. Helpful (3)

    "good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Deerfield Beach, FL
    Current Employee - Senior Technical Writer in Deerfield Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM (More than 10 years)

    Pros

    flexible work hours
    work from home
    good pay

    Cons

    remote management you will never meet
    lay-off at any time
    extremely long hours
    make you pay for everything -- even your lost badge

  3. "Big company with lots of products, cultures, divisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in San Jose, CA
    Current Employee - Senior Technical Writer in San Jose, CA
    Neutral Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    Established processes from which new workers can learn the ropes, relative stability

    Cons

    Not a lot of daily perks like the other big Silicon Valley companies


  4. Helpful (4)

    "Too many layoffs, hard to support customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in San Jose, CA
    Current Employee - Senior Technical Writer in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    The people are great, but the best minds are leaving, if they can.

    Cons

    The latest round of layoffs had nothing to do with performance; whole organizations were gutted. They threw out some of the best talent as well as the few remaining low performers.

    Advice to Management

    Start investing in the future and stop weakening the company with financial engineering shenanigans. Let the stock fall where it may if you must. Take care of your customers or someone else will.


  5. Helpful (4)

    "People are just another line on the balance sheet"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Durham, NC
    Former Employee - Senior Technical Writer in Durham, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    My resume looks better now, with four years experience at IBM. It helped me get my current job. I was actually introduced to the executive vice president of marketing by my manager with the words... She comes to us from IBM. He seemed impressed.

    Cons

    There are way too many layers of management at IBM, and they are too far removed geographically from where the vast number of employees are located. I worked in the largest single location where IBM employees are situated... at its heyday, there were upwards of 15,000 employees working there. But many managers aren't located there. My first line of management was several states and at least 1000 miles away. And he managed people in several states. IBM wouldn't even let him travel to meet his people in person.

    Advice to Management

    Remove about 3 layers of management. Treat employees like people instead of commodities. Stop sending US-focused jobs to Mexico, Brataslavia, and Taiwan.


  6. "Information Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Technical Writer in Dublin, Co. Dublin (Ireland)
    Former Employee - Senior Technical Writer in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (More than 8 years)

    Pros

    Can work on really interesting projects.
    Good support network from other writers
    Good management
    Great place to learn and further your career

    Cons

    Overcomplicated workflow for technical writing
    Usual review system - works well for people who do extra curricular projects (often at the expense of real job)

    Advice to Management

    Keep doing the supportive job that you do!