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IBM Singapore Reviews

Updated February 5, 2018
190 reviews

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Singapore (Singapore)

3.1
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IBM CEO Virginia Rometty
Virginia Rometty
76 Ratings

190 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Internship in IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Singapore (Singapore)
    Former Employee - Intern in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM full-time (Less than a year)

    Pros

    - Good mentor ship
    - Involved in their real project, not give you a random stuff to do
    - Free working style/envinronment
    - Good teamwork & communications

    Cons

    It is a quite nice experience in IBM, no cons


  2. "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    work life balance. easy job.

    Cons

    no suitable for ambitious young people. more of a place for retirement.

  3. "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Singapore (Singapore)
    Current Employee - Staff Software Engineer in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    Advantage from its tradition, customer base and management methodologies;
    Innovation is still encouraged (and rewarded, although not too handsomely);
    To some extent, still encourage open communication

    Cons

    Seems to be squeezing employees' benefit in order to fulfil the shareholders'. Slow increment, little bonus and declining medical benefit.

    Advice to Management

    Try to pay more attention to the employees' welfare


  4. "A decade plus of delightful association"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    (a) Freedom to uncover challenges and resolve them
    (b) Pride in association with a Global brand
    (c) Flexibility and Support to perform multiple roles within the same company
    (d) Appreciation from managers
    (e) Surplus opportunities to sign up for programs outside of usual work responsibilities. Some CSR activities include Corporate Service Corps, Smarter Cities Challenge, Health Corps

    Cons

    Yet to find any cons - will update when I find them

    Advice to Management

    Continue to pls "Apply Thought" for everything we do.
    We will only get better and prove to the world that "Perfection can be IMPROVED!!"


  5. "Procurement Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Student in Singapore (Singapore)
    Former Intern - Student in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM as an intern (Less than a year)

    Pros

    Open Culture
    Tech-driven
    Plenty of opportunities to learn if you're willing to pursue them

    Cons

    Instructions from higher-ups not clear at times

    Advice to Management

    Could have a better communication structure between senior management and junior teams


  6. "Good Boss and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Consultant in Singapore (Singapore)
    Former Contractor - Senior Consultant in Singapore (Singapore)

    I worked at IBM as a contractor (More than 3 years)

    Pros

    Big corporation with good training

    Cons

    Salary is the thing which can be improved


  7. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Singapore (Singapore)
    Former Employee - Project Manager in Singapore (Singapore)

    I worked at IBM full-time (More than a year)

    Pros

    Get to work on high value project

    Cons

    Depending on projects or departments, colleagues and resources may be hard to work with

    Advice to Management

    Get more people who can really work instead of pushing away responsibility

  8. "IBM Desktop Support Engineer"

    StarStarStarStarStar
    Current Contractor - IBM Desktop Support Engineer in Singapore (Singapore)
    Current Contractor - IBM Desktop Support Engineer in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM as a contractor (Less than a year)

    Pros

    • You get to learn many things and exposures as you will be on the ground doing all sorts of random tasks by the users. Like learning on how to use and troubleshoot Mac.
    • Your IBM manager will try to save your job by transferring you to another place if you were to get into complain that is not really your fault.

    Cons

    • You might being ask to do duplicate timesheets, one for IBM and the other for your agency if you are outsource.
    • You will never get so called KPI or bonus that they keeps talking about. Is all up to your company to give you if you are outsource.
    • No proper guides/SOP being given to you when you are being appoint to various companies as their outsource desktop support engineer. You are being told to write out your own guides by asking the seniors there, pick up during work or when you make a mistake and learn from there. You might not be able to be train with proper teachings, as most of the time is all by verbal, observation, trial and error.
    • The IBM manager and team leads will just claim all the credits. Only when complains comes then they will act on it, if not everything will be push to the engineers to clean up the mess.
    • Many things like the ticketing system, lotus note and etc. You are being told to setup them all by yourself. Where this kind of thing should be done by the cloning centre and the system admin. Where we just need to collect the laptop from our first day of work, with a list of our login credentials being written.
    • IBM managers like to create many unnecessary WhatsApp groups that will flood your phone with all the messy messages everywhere.
    • You will be told to go to the HQ to tap your IBM staff pass once a month, where you seldom will never need to go to the IBM HQ at all. Which is a waste of time.
    • They are sucks in planning and deploying manpower. Where certain sites don’t have much things to do, they will put many people there, while busy sites they only put a few people there.
    • The users that IBM serving are unreasonable and demanding. They will anyhow write in complains that they like, no matter how minor things are or not even worth the time of complaining where it is the management fault and not the engineers fault. They will just complain. You will feel that you are being overwork but underpay and unappreciated. Your IBM superiors will not side and protect you. They will just listen to customers words blindly, without investigating the issue properly.
    • Meaningless con call every day, where your team lead will nag and rush you to close the tickets ASAP but without providing you solutions to resolve the issues.
    • At times have to stay back for events/VC meetings till 11pm and expecting you to come to work early in the morning.
    • They will ask you to cover to sites where at times they don’t even proper KT you by the seniors there, you will be ask to work alone and they like to transfer people around without KT them well like making the engineers stable and familiarize with the place for at least half a year or a year.
    • IBM like to come out meaningless policies and tedious procedures.
    • If you got any grievances and concerns. You will need to feedback them on online anonymously, if not you will risk of losing your job, your views being brush off and ignore. Only customers complain then they will take it seriously.
    • The overseas SD/GSD they are useless, often they might assign the wrong ticket to your group, at times closing the tickets where the issues yet to resolve by rushing and anyhow, asking unnecessary questions to the tickets and asking you to read the IBM notes yourself if you were to encounter any problem with your work for troubleshooting, instead of providing assistance. Only when customers complain, then they will act.

    Advice to Management

    • Listen to your staff for feedback more.
    • Plan logical
    • Provide proper training to your staff.
    • Protect your staff if they are not the ones that being at fault.
    • Go on ground to understand and changing policies from there. Instead of sitting in the office all day long and only act when complain comes.


  9. "Friendly, fast-paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Singapore (Singapore)
    Former Employee - Intern - Hourly in Singapore (Singapore)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IBM (More than a year)

    Pros

    During my internship, everybody is very warm and welcoming. There is always someone to approach or liaise with if you need help in your tasks. The large scale of the company allows for abundance of resources both physical and knowledge wise.

    Job is fairly mobile as there is always an option to work from home.

    Benefits and compensation package is fairly attractive.

    Cons

    The company is fast-paced. Employees have to be hard-working and be willing to OT when required.

    Advice to Management

    Change up the office environment to help promote a livelier work culture.


  10. "Good place to work at but dont expect bonus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Singapore (Singapore)
    Current Employee - Software Engineer in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Flexible working hours and good colleagues

    Cons

    No bonus and long working hours

    Advice to Management

    Value employee and reward them promptly


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