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IBM Specialist Reviews

Updated February 14, 2018
1,993 reviews

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Specialist

3.5
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IBM CEO Virginia Rometty
Virginia Rometty
760 Ratings

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  1. "Client Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Specialist in Atlanta, GA
    Current Employee - Client Support Specialist in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Very diverse place to work. Forward thriving company

    Cons

    Sometimes opportunities are not available.

    Advice to Management

    Push career development by providing better tuition assistance


  2. "Large and In Charge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    Fantastic network of some of the smartest people in the world

    Cons

    Lengthy processes to change house-keeping details (personal details, access to programs, etc.)

  3. "Amazingly progressive for a behemoth company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Specialist in Boulder, CO
    Current Employee - IT Senior Specialist in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    IBM is making impressive strides towards being a progressive company especially being the behemoth they are. IBM now has 12 weeks paternity leave for new fathers and even more for new mothers. IBM has a large remote workforce that promotes flexibility and a better work-life balance. IBM provides excellent opportunities to give back such as the PTECH mentoring program where we partner with a local highschool and mentor these students.

    GBS is finally beginning to focus on the employee. They created a "consultant college" which is a week long training for all levels in the organization called Bee School. It's nice to see IBM emphasizing employee growth and empowerment.

    Cons

    IBM IS HUGE! Depending on what group you are a part of, it's very easy to get stuck in a bubble where you do not interact with anyone outside of your direct practicing area. Too much focus on utilization, but that's a tough fix since it ties directly to revenue.

    Advice to Management

    The growth mindset needs to be had at every level of the organization. It can't just come from an executive and then some of the practitioners. It needs to be a focus for the entire company from practitioner, to your direct manager, and up the chain. Only then will we begin to see real a positive change in the culture with a focus employee empowerment and growth.


  4. "IBM is a great place to work and have a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Southbury, CT
    Current Employee - IT Specialist in Southbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Many Locations around the US and the World
    Many different types of jobs - not all are I/T
    Competitive Salaries and Benefits in job market
    Trying to become more agile and collaborative every day
    Lots of educational opportunities
    Room for advancement and growth if employee shows desire and initiative
    Work life programs, exercise incentives, etc
    Good checks and balances with management in place
    Pushing for use of newer technologies and Cloud

    Cons

    Getting better but still too many processes at times.

    Advice to Management

    Continue to attract new talent - especially continue the Summer intern volume that we just experienced this past Summer (for the first time in eons) - with ability to offer full time jobs upon graduation. We need to hire more resources in the US and this seems to be the best/easiest way to do it now in IBM.


  5. Helpful (1)

    "Application Developer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer Specialist in Cumberland, MD
    Former Employee - Applications Developer Specialist in Cumberland, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    This review is primarily for GBS in Rocket Center, WV. If you are considering joining IBM elsewhere, just know that in this sector, and this location, things are much different than the rest of the company.

    - If you either went to a smaller university or didn't do so great in school and want a big name on your resume to get you good job opportunities in the future, IBM is PERFECT for that. I'm going to get pretty heavy in the cons section, but just know that this point here was what made the experience for me so worth it!

    - This location is ~2 hours away from both Washington, D.C. and Pittsburgh, and...

    - If you want to travel, there are opportunities to travel. If you don't want to travel, you probably won't have to.

    - Health benefits are pretty decent

    - Most people get to work from home at least once per week

    - There is a pretty good chance that you will get the opportunities you need to advance within the company if you want to

    - If you want to become a good consultant, you will be working with a lot of good consultants.

    Cons

    - The location. Cumberland is a "city" with not much there. Most people that end up staying long term already have an invested interest in the area (nearby college, family, etc.)

    - Turnover is very high. New hires come in groups, and generally if you're still around by 6 months, you are either THE last or one of the last left in your group.

    - Turnover is high because when you are hired, you are put "on the bench". That means you have to come into work...but there is nothing to do. This time frame usually lasts between 4 weeks to over a year (it sounds nice to get paid to do nothing, but it gets old real fast).

    - If you come here for experience in x type of work (development, testing, functional analyst), you're definitely rolling the dice. The "staffing professionals" are not technical people, they're trained to look at requirements for projects and match them to resumes. Their job is to keep you billable, not get you the experience you need in your career. There is a pretty good chance you get placed in a project doing work that you don't want to be doing (they will tell you that it is easy to switch down the road...don't take the bait).

    - There is practically no technical screening (for developers). You have a technical interview and test, but you can get EVERY question wrong and still get an offer (this actually happened in my hiring group twice). So...this goes without saying...

    - If you're looking to work with great developers, you're digging for needles in haystacks. You probably won't find what you're looking for. IBM has a lot of new hires that don't know what they are doing, and a lot of people with a lot of experience, but just don't make the cut.

    - The pay is well below average. Not only that, but even if you are good at what you do and outperform everyone you work with, chances are a year down the road, new hires (on the bench) will be making more many than you. Management will say (this happened to me twice), "Oh that's not right, but there's nothing I can do". Raises happen at earliest every 9 months, and your performance generally doesn't play any significant role. Everyone gets the same raise.

    - The performance review process has currently undergone a change (from what I'm told is for the better). However, managers are very inconsistent as to what the requirements are, and if you happen to be caught in a re-organization, you may quickly find out that what you are doing that was considered acceptable for your old manager is unacceptable to your new manager.

    - You are told that after 2 years in this program that you can transfer out, and they will help you do so. This is true, you can, and they will...but corporate IBM will actively work against you on this. I never saw anyone get transferred out. Places like Rocket Center are where IBM actually makes their money because they can afford to pay you less for the same work that people in DC -> More winning bids on government contracts.

    Advice to Management

    I understand that in a big company, regulations need to be put in place so that managers can't easily abuse/favor employees, but you've made it very hard to reward (in a meaningful way) high performers. Actually try to keep high performers around to get better longevity out of your products (and other high performers). Hire staffing professionals that understand the fields that they are working in, and you won't have employees quit for being stuck in project positions that are detrimental to their career paths.

    Please please please actually put weight on the technical interviews.


  6. "Summit Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Specialist in New York, NY
    Current Employee - Client Technical Specialist in New York, NY

    I have been working at IBM full-time (More than a year)

    Pros

    incredible sales training, mock client meetings, well rounded education for real life conversations and opportunities, unlimited learning opportunity, networking, events, etc.

    Cons

    lack of structured technical learning making it difficult to transition to team from training

    Advice to Management

    more structured technical learning paths


  7. "SAP Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAP Specialist in Baton Rouge, LA
    Current Employee - SAP Specialist in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    the benefits are ok i guess
    good work environment i guess

    Cons

    low salary and hardly get bonuses
    high turnover and everyone leaves after 1 or 2 years

    Advice to Management

    pay your employees more

  8. "Working at IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Education Specialist in Atlanta, GA
    Former Employee - Senior Education Specialist in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IBM full-time (More than 10 years)

    Pros

    I worked with some great people. My immediate manager was great to work with.

    Cons

    Some people were extremely difficult to work with. Overtime was exorbitant.

    Advice to Management

    Treat people like you would like to be treated.


  9. "Test Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Specialist in Denver, CO
    Former Employee - Test Specialist in Denver, CO
    No opinion of CEO

    I worked at IBM full-time (More than 3 years)

    Pros

    Good pay, good benefits, opportunities

    Cons

    Must travel if position requires it


  10. "Diversity Over Productivity"

    StarStarStarStarStar
    Former Employee - Software Sales Specialist
    Former Employee - Software Sales Specialist

    I worked at IBM (More than 3 years)

    Pros

    Easy to obtain customer appointments

    Cons

    There has been an ongoing purge of non-LGBT, older, white males. Job productivity is immaterial.

    Advice to Management

    Focus on experience and value instead of diversity quotas.