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IBM Technical Service Representative Reviews

Updated 1 de Mar 2019

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Found 4 reviews

2.9
StarStarStarStarStar
44%
Recommend to a Friend
IBM CEO Virginia Rometty
Virginia Rometty
0 Ratings
  1. Helpful (2)

    "a regular job for a regular guy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Service Representative in Atlanta, GA
    Recommends

    I worked at IBM

    Pros

    job security, big company insurance package, ability to move up - but limited. I met a lot of great people at the job and still keep in touch with them.

    Cons

    monotonous, "Office Space" movie-esque, typical office politics, you are definitely faceless and the management does not have a clean hold on what goes on. I don't understand how management can make suggestions and implement action plans when they have never picked up the phone and dealt with the problems we had to. the managers don't even know the equipment. I made the mistake of ONCE asking for help on a call and...

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    Advice to Management

    promote those who deserve, not those who you like to talk to

    IBM2009-01-09
  2. "technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service and Technical Support Representative in Gurgaon, Haryana
    Doesn't Recommend
    Neutral Outlook

    I have been working at IBM full-time for more than 3 years

    Pros

    Good Environment , no pressure of work

    Cons

    nothing new to learn here.

    Advice to Management

    Get out of your comfort zone

    IBM2018-08-31
  3. "IBM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service and Technical Support Representative in Bangalore
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IBM for more than a year

    Pros

    Good tech based company to work for.

    Cons

    Need to imnprove on employer satisfaction more.

    IBM2018-07-11
  4. "Ótima, mas precisa se modernizar mais rápido"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Technical Service Representative in Salvador, Bahia
    Recommends

    I worked at IBM for more than 2 years

    Pros

    Excelente empresa para se trabalhar, cultura perfeita e muito engajada com o desenvolvimento do seu time de trabalho. Foco total na entrega aos clientes.

    Cons

    Métricas surreais, falta de gestão de expectativas dos funcionários, muito presa a processos o que torna a operação lenta e travada, falta de dinamismo.

    IBM2019-03-02
Found 4 reviews