IBM Technical Writer Reviews | Glassdoor

IBM Technical Writer Reviews

27 reviews

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Technical Writer

4.0
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IBM CEO Virginia Rometty
Virginia Rometty
5 Ratings

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Pros
Cons
  • "At times difficult work life balance" (in 1061 reviews)

  • "Low salary increments since last 2 years" (in 505 reviews)

More Pros and Cons

  1. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer in Austin, TX
    Current Employee - Technical Writer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    I love the friendly environment, the benefits and the dynamics of my job here.

    Cons

    It's a little hard to understand how to grow your career here.

    Advice to Management

    Give employees more support on how to grow their careers.


  2. "Information Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer/Information Developer in Durham, NC
    Current Employee - Technical Writer/Information Developer in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    - Fantastic maternity benefits and support
    - Flexibility to work from home when needed.
    - Full benefits with reasonable vacation

    Cons

    - Projects can be chaotic with limited resources
    - Difficult to earn promotions or band level increases
    - Career opportunities require applying to other divisions within IBM. It is difficult for growth within the same division.

    Advice to Management

    Prioritize or highlight opportunities within team so that team is not short-staffed when workers leave for opportunities in other divisions because personal career growth is not possible within current division.

  3. Helpful (1)

    "Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer in Los Angeles, CA
    Current Employee - Technical Writer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    IBM is a large and respected company. I work part-time (30 hours) and have full benefits with a good salary and vacation pay, 401k, and decent medical, dental, vision benes. There are many other kinds of benefits, too. I am on a great team of software developers, UX designers, testers, and writers, and have a very good manager; not all are as lucky as I am.

    IBM is an extremely competitive company. You MUST work hard, innovate, and research to keep your skills fresh and meaningful in this culture. IBM's mantra is "Think" but it might also be "Learn" because you've gotta keep your skills current while looking to the next trend.

    Cons

    IBM has had 3 terrible financial years. They are now selling off divisions to off-shore companies. They are not hiring at all, except possibly Sales positions. From what I've read in the news, they are preparing to lay-off 30k people this year. They are investing a lot in Watson, but there's no app or interface or software to go with Watson, so how will the big data/cloud initiatives work with third-party data? Who knows? It's all pie in the sky (literally, with cloud) right now. IBM has fallen behind the times and is now selling off they're people (talent) to offshore companies. A company won't go too far without great talent. So sad to see!

    Advice to Management

    Invest in your talent...your people. Get a plan to *use* Watson concretely instead of just talking about what it will be able to do.


  4. Helpful (1)

    "Canned after 35 years - job shipped overseas"

    StarStarStarStarStar
    Current Employee - Technical Writer in Cary, NC
    Current Employee - Technical Writer in Cary, NC
    Doesn't Recommend

    I have been working at IBM (Less than a year)

    Pros

    flexible hours, some great people,

    Cons

    nothing is as important as the bottom line. especially the people


  5. Helpful (1)

    "Good work-life balance, meh everything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer
    Current Employee - Technical Writer

    I have been working at IBM full-time (More than 3 years)

    Pros

    -Good work-life balance, may vary by department. Information Development team is geographically distributed and many work from home most of the time.
    - Good values (trust, personal responsibility, anti-corruption)

    Cons

    The tools you use day to day are whatever tools made by companies IBM has acquired, and some of them are not very good (like Lotus Notes. How did they manage to screw up an email client?) Sometimes it feels like decisions are made less for the benefit of the customer and employee and more because "it's IBM policy" and they want everyone to be consistent across the mammoth organization.


  6. Helpful (4)

    "good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Deerfield Beach, FL
    Current Employee - Senior Technical Writer in Deerfield Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IBM (More than 10 years)

    Pros

    flexible work hours
    work from home
    good pay

    Cons

    remote management you will never meet
    lay-off at any time
    extremely long hours
    make you pay for everything -- even your lost badge


  7. "Big company with lots of products, cultures, divisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in San Jose, CA
    Current Employee - Senior Technical Writer in San Jose, CA
    Neutral Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    Established processes from which new workers can learn the ropes, relative stability

    Cons

    Not a lot of daily perks like the other big Silicon Valley companies

  8. Helpful (4)

    "Too many layoffs, hard to support customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in San Jose, CA
    Current Employee - Senior Technical Writer in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at IBM full-time (More than 10 years)

    Pros

    The people are great, but the best minds are leaving, if they can.

    Cons

    The latest round of layoffs had nothing to do with performance; whole organizations were gutted. They threw out some of the best talent as well as the few remaining low performers.

    Advice to Management

    Start investing in the future and stop weakening the company with financial engineering shenanigans. Let the stock fall where it may if you must. Take care of your customers or someone else will.


  9. "I learned a lot at this internship, but I wasn't offered a position because the department was terminated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Writer in San Jose, CA
    Former Intern - Technical Writer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at IBM as an intern (Less than a year)

    Pros

    I gained a fairly wide variety of technical experience here. The people I worked with were great.

    Cons

    This is a large company that ends to downsize a great deal periodically. Upper management changes strategy often.

    Advice to Management

    Ensure that employees and departments feel valued.


  10. "Former employee"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Technical Writer
    Former Employee - Technical Writer

    I worked at IBM part-time

    Pros

    Great co-workers. Very smart, helpful, and nice.

    Cons

    Large organization, so many processes.