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IBM account manager Reviews

Updated November 29, 2018
129 reviews

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account manager

3.2
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IBM CEO Virginia Rometty
Virginia Rometty
68 Ratings

Employee Reviews

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Pros
Cons
  • "Bad work life balance in the company" (in 1066 reviews)

  • "Low salary increments since last 2 years" (in 508 reviews)

More Pros and Cons

  1. "Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Account Manager in Armonk, NY
    Former Freelancer - Account Manager in Armonk, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IBM (More than 5 years)

    Pros

    Lots of room to grow

    Cons

    None that I can think of

    Advice to Management

    Keep it up


  2. "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Armonk, NY
    Current Employee - Account Manager in Armonk, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 5 years)

    Pros

    - flexible schedule
    - some good managers

    Cons

    - lack of processes
    - lack of transparency

  3. "Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager in Miami, FL
    Current Employee - Sales Account Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (More than 3 years)

    Pros

    good pay and great benefits

    Cons

    long hours but support is great


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Has been around for 100+ years

    Cons

    Alot of lay offs that had a major affect on customer service

    Advice to Management

    Keep good people


  5. "I was in charge of Contract Extension/Cross Sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Strategic Account Manager in Greenwood Village, CO
    Current Employee - Regional Strategic Account Manager in Greenwood Village, CO
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    My manager helped with the overwhelming issue of every large company by introducing me to the stakeholders. Love my team and the wonderful options to move within the company. A lot of options to continue education and work with others on projects.

    Cons

    Decisions are made at a level that do not know the impact it will have. Some managers will hold good people back so they can keep good employees with them. Layoffs are many and sometimes they are not based off of performance, more political.

    Advice to Management

    Be willing to give mentors to all of your employees so that they can make the best assessments after they truly look into the mirror.


  6. "GTS Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GTS Account Manager
    Current Employee - GTS Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than a year)

    Pros

    Can work from home. Good health benefits.

    Cons

    Little to no training on IBM unique systems/process. Antiquated back office so quotes take a long time. Below industry comp. Constant turnover & cutting cost.

    Advice to Management

    Use your technology to streamline & improve sales tools. Give sales people the ability to create their own quotes without contacting 3-4 different organizations. Don't continually layoff people. Give them a chance to learn your systems and succeed. Listen to your employees - it is not an excuse but trying to help the co.


  7. "Good place to learn but there are tradeoffs in compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Research Triangle Park, NC
    Current Employee - Account Manager in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IBM full-time (More than 10 years)

    Pros

    Great people to work with
    Good technology
    Good place to learn about cloud, blockchain, big data

    Cons

    Too much focus on cost cutting
    Management has a "not my problem" attitude
    Raises are few and far between

    Advice to Management

    Stop reducing line performers and look at reducing overhead. 7-9 levels of managers from staff to Ginny are candidly 2-3 levels too many

  8. "pick a direction..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Former Employee - Account Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than 5 years)

    Pros

    IBM has tons of great technology, and many great people, and is, in general, very well thought of by customers.

    Cons

    The various elements of the sales organization don't really work together much at all. At a high level, the company keeps reorganizing sales coverage, and make the comp plan more complex and less lucrative.

    Advice to Management

    Focus on creating stability for both customers and employees, particularly by stabilizing account assignments and customer relationships.


  9. "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Coppell, TX
    Current Employee - Senior Account Manager in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IBM full-time (Less than a year)

    Pros

    IBM has always been a company that understands work life balance not only in words but in policy.
    IBM has always given me the benefit of the policy of family and work in that order.

    Cons

    IBM is a challenge because it is always changing. That can be a good and a not so good thing.

    Advice to Management

    Continue to make it possible for employees to bring there diverse talents to the corporation


  10. "Solution Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Former Employee - Account Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBM full-time (More than a year)

    Pros

    Benefits are better than many companies

    Cons

    Many cons. Poor management. Stale culture.