ICAP Reviews | Glassdoor

ICAP Reviews

Updated September 23, 2017
18 reviews

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John Phizackerley
1 Rating

18 Employee Reviews

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Pros
  • Nice work life balance; Good atmosphere (in 12 reviews)

  • Very good work environment and keeps you busy all the time if you understand the business and have knowledge of working on multiple projects/products (in 12 reviews)

Cons
  • long hours and late nights out with clients (in 6 reviews)

  • Not for the introverted/not cut-throat (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Avoid at all costs. This position has now gone to Nex company, but it's not available in Glassdoor yet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trading Applications Engineer in Jersey City, NJ
    Former Employee - Trading Applications Engineer in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICAP full-time (Less than a year)

    Pros

    Salary, you are paid for the abuse you will endure here. Count only the salary as a pro. And pto days

    Cons

    They are overly demanding and treat you inhumanly. You are constantly on call and even if you have to take a call in the middle of the night, you are expected to be in the office the next day on time regardless. Also, work from home on the weekends, there is no comp time or reward. bonus will be peanuts. If you see brokertec in the description, don't change jobs for this. Only take it if you have no other options whatsoever. This is a career ending opportunity. Don't take a trading support titled role here. They also fire people for the dumbest reasons, without any warnings, right before bonus time at the end of April. No job security at all. No flexibility at all. No work from home other than weekends which they require. The work itself is same thing over and over.. a lot of downtime where you are just sitting in the office as required. Rotating shifts are a joke. Team lead is anal that each shift be covered to the last minute. (7-4/8-5/9-6/10-7) so when you request a day off and are even 8-5/9-6 you get asked the stupid question of who will cover that shift. In a reasonable environment, the important shifts required are early and late.. there's an overlap that will cover the day shifts. But in this place... extremely stupid....

    Advice to Management

    Become human and give some flexibility to the employees.. some have a life outside of work.


  2. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ICAP (More than a year)

    Pros

    Only pro is a strong work/life balance

    Cons

    Over worked and under paid
    Moving towards a UK based senior management structure

    Advice to Management

    You need to re-evaluate work loads for the US, support the US more and compensate employees accordingly.

  3. Helpful (1)

    "Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICAP full-time

    Pros

    At the top, they seem to be into innovation and steering the company overall towards that.

    Cons

    It can be a ruthless atmosphere at times, especially for someone who's new to the business and industry. There is not a great system of mentorship or guidance, especially in an atmosphere that's facing industrywide challenges, and one that's trying to come to grips with innovation that's sometimes negatively effecting the business. No room for learning or autonomy.

    Advice to Management

    Create more effective feedback channels so that your employees can work constructively to support each other. Provide ways for your employees to take a break from their day to day and learn more about the industry and opportunities within the company.


  4. "Work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Average pay & benefit package among others.

    Cons

    A very cold place to work; have to put in a lot of effort to get help from your co-worker.

    Advice to Management

    IT is an important part of your company, treat them fairly.


  5. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than a year)

    Pros

    - Good work life balance

    Cons

    - No correlation between groups
    - Single task at other firms are broken down into 5-6 different teams causing a circus like environment
    - A good portion of employees are lifers, been there 15+ years. this is a terrible thing imo because they are not willing to change. Things can be done much easier yet the old way is the only way they are willing to do things.

    Advice to Management

    - get a handle of your employyes


  6. "Broker"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    Casual attire-nice to work in NJ

    Cons

    Absolutely no job security or loyalty. No teamwork, you work as an individual within your group and you better keep up your revenue because they will cut your salary every month.


  7. "Terrible environment for IT professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than 10 years)

    Pros

    Decent pay, close to NYC.

    Cons

    Expect to work 60 hour weeks as the norm. Will only let you book 40. Benefits and entire departments keep getting cut.

    Advice to Management

    Stop trying to manage through fear.

  8. "Hire you just to fire or lay you off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Parsippany, NJ
    Current Employee - Quality Assurance in Parsippany, NJ
    Doesn't Recommend

    I have been working at ICAP full-time (More than a year)

    Pros

    Well, Got paid on time

    Cons

    long hours, App's that did not work in Production. A lot of Prod Errors...

    Advice to Management

    Keep doing what you doing and the company will go out of business


  9. Helpful (7)

    "R & D - Jersey City"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than a year)

    Pros

    Work-life balance is great, health benefits are OK but very expensive

    Cons

    Where do I start?
    Icap EBS is like nothing I have seen in my life and if I shared even an ounce what goes on there you'd think I am making it up. No leadership, no vision, no strategy, no competency, no loyalty, no growth, no future.
    The only concern is cost-cutting at the expense of everything.
    I'd run from any job offers, I would not recommend this place to anyone and I cannot wait to leave!
    I would rate the company -5 stars if I could. There is no consideration for process, policy, proper management of ideas. The leadership is senior in title, but extremely inexperienced in running a company.
    The company offers health benefits, which you need in case you are at the brink of a nervous breakdown caused by the crazy circus you will report to everyday. No 401K matching, benefits are very expensive. No consideration for diversity, mentorship, networking etc.
    I can go on for days, but the bottom line is avoid this place at all cost.

    Advice to Management

    Hire some competent management, at least someone who knows what process is and why we should follow it


  10. "Recent changes within middle management are causing conflicts with stated goals of senior management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people, deepth and diversity of talent pool is unequalled anywhere. Challenging assignments. Innovation is encouraged at the highest levels of senior management.

    Cons

    Of late politics have replaced the meritocracy that previously existed. ICAP has some growing pains to endure as their holdings become more IT centric.

    Advice to Management

    Middle management must become aligned with senior management. People need to be free to innovate and take moderate, resonible risk without fear of failure.


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