ICAP Reviews | Glassdoor

ICAP Reviews

Updated February 24, 2017
22 reviews

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ICAP Group CEO and Director Michael A. Spencer
Michael A. Spencer
1 Rating

22 Employee Reviews

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Pros
  • Nice work life balance; Good atmosphere (in 12 reviews)

  • Laid back, but strange work environment (in 12 reviews)

Cons
  • Not for the introverted/not cut-throat (in 5 reviews)

  • Located in Jersey City, New Jersey (in 5 reviews)

More Pros and Cons

  1. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Executive Assistant in New York, NY
    Current Employee - Executive Assistant in New York, NY
    Doesn't Recommend

    I have been working at ICAP full-time (More than 5 years)

    Pros

    Welcoming family enviroment, good hard working ppl.

    Cons

    Low pay, and limited benefits


  2. "Review of ICAP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broker Trainee in New York, NY
    Former Employee - Broker Trainee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    coworkers are great. very laid back. dont need a college degree. need great communication skills.

    Cons

    no upward career movement. technology is not up to date. the firm is small. not many brilliant people around me.

  3. "Insurance employee"

    Star Star Star Star Star
    Former Employee - Insurance Employee in Athens, GA
    Former Employee - Insurance Employee in Athens, GA

    Pros

    Threre were not any delays in payment and the working hours were as mentioned in the job description.

    Cons

    Trere were periods when there was not any time for a break.


  4. Helpful (1)

    "Do not appreciate good work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Approves of CEO

    I worked at ICAP full-time (More than 10 years)

    Pros

    When I started with this company over 20 years ago it was great place to work . There was growth for advancement and it felt like a family atmosphere . That is all gone now with the people they employ in managerial roles that do not know what you do on a daily basis .

    Cons

    There is high turnover rate with the company . If you are in the age range between 40's and 50's they force you out and have no feelings on how to treat people . The company does not appreciate good work or loyalty . You don't agree with their company politics you are done .

    Advice to Management

    The company should take a good look at who they employ . Human Resource has a lot to with the hiring of back office .They make decisions where people in upper management should be doing this job. Also they should hire within the company but that policy has stopped .


  5. "Good people, losing it's appeal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker in Jersey City, NJ
    Current Employee - Broker in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at ICAP full-time (More than a year)

    Pros

    Fun environment, get to do a lot of entertaining and go to great restaurants etc, don't work the hours of traders

    Cons

    Dying business, unmotivated employees, every desk is very different so it really depends on what area you are in. Also traders can be so difficult to work with and you have to cater to their every need. Coworkers are mostly older and very set in their ways, not willing to change with the business which is resulting in a loss of market share.

    Advice to Management

    Listen to the young people...they are the only people in the company who are un-jaded and realistic about the needs to stay relevant and capture market share.


  6. "If you have other options I would strongly consider another shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broker in Jersey City, NJ
    Former Employee - Broker in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at ICAP full-time (More than 3 years)

    Pros

    The large breadth of brokers allows knowledge sharing...if you can find cooperation

    Cons

    They will cannibalize your business if they think it will make them an extra buck

    Advice to Management

    Don't screw over your employees


  7. Helpful (1)

    "Good temporarily but harmful in the long term."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Jersey City, NJ
    Current Employee - Business Development Manager in Jersey City, NJ
    Doesn't Recommend

    Pros

    Laid back environment with good work life balance. Smart people and relatively motivated workforce. Part of a larger more growth intensive company.

    Cons

    Ultra-political management team. Limited opportunities for growth. Extreme distrust of other areas of the organization. The business seems to be in the dying throes of being a formidable force on the street. There is lack of innovation in new product areas and a complete disregard for the ideas of others. It's all about being politically connected in this division. ICAP as a whole, however, is a completely different story than the lackluster Electronic Broking Division. Great company to work for.

    Advice to Management

    Develop your people and provide them opportunities to innovate.

  8. Helpful (3)

    "Incredibly Crappy And Painful"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Jersey City, NJ
    Former Employee - Credit Analyst in Jersey City, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Working at ICAP will test your resistance to pain. If you survive this, you can survive any corporate environment on the planet.

    Cons

    You're going to be worked to your death.

    Advice to Management

    Retire. It's time for new blood to take over.


  9. Helpful (4)

    "Setup for Failure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Salary, nice amount of vacation days

    Cons

    Had a terrible manager who'd report every negative thing she thought I'd do wrong to HR. I never knew about it until after a few months of employment when they were trying to get rid of me. HR never tried to intervene. There was no type of review process as there is at more well known and established companies. I never got to defend myself, it was my managers word over everything.

    Advice to Management

    When supervisors are making wild claims about their direct reports in a very early time frame from when they first started, HR should relay this info to the direct report so that they are aware of the claims/accusations and try to correct them.


  10. "Great People, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at ICAP (More than 10 years)

    Pros

    Great people in general. Enjoyable work and post-work camaraderie. Most employees are personable, smart, and engaging.

    Cons

    Management has consolidated power in UK home office. This has lead to a disconnect between management decisions and what's best for individual areas.

    Advice to Management

    Be less concerned with delivering bad/controversial news to senior management. If home office management are to make all decisions, have them interact more with revenue producing employees.


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