ICAP Reviews | Glassdoor

ICAP Reviews

Updated June 23, 2017
155 reviews

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Full-time Part-time

3.2
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ICAP Group CEO and Director Michael A. Spencer
Michael A. Spencer
45 Ratings

155 Employee Reviews

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Pros
  • Nice work life balance; Good atmosphere (in 12 reviews)

  • Laid back, but strange work environment (in 12 reviews)

Cons
  • Not for the introverted/not cut-throat (in 5 reviews)

  • Located in Jersey City, New Jersey (in 5 reviews)

More Pros and Cons

  1. Helpful (4)

    "Dead end"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Technical learning curve is good because of a few sound professionals. It you manage your superiors and their expectations correctly, you can have a laid back environment. Also they have not had many lay offs, so you are secure in this market.

    Cons

    Management is very wishy washy in terms of understanding time-work ratio, recognizing accomplishments, rewarding accomplishments, approachability and decision making capabilities. For instance the management thinks the number of hours at work is more important than either quality of work or accomplishments over and above your yearly goals. There is also a lot of politics that influence the workings of the technology team, information is not passed around to team mates and is kept as privileged information for control, a few blame games and numerous coffee room maneuvering which has in the past two years taken a toll on employees in general. Benefits are average to sub average.

    Advice to Management

    Make sure management incompetence is not tried to be pushed down the ladder and that all employees are being treated fairly.


  2. Helpful (3)

    "Utter disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    You will enjoy the work if you are 50+ and not looking for any professional growth.
    You may get to work on good stuffs in you join the electronic trading group

    Cons

    Tons and tons of internal politics. One company with many internal groups who don’t even talk to each other.

    Do not go there if you are a software engineer. They do not respect your technical skills.

    People fight for product ownership, your manager will make you work like dog and you will never get any visibility.

    No promotion, no chance of a promotion even if you work there for 10 years.

    The compensation and benefits not par with the competitors.

    Advice to Management

    Time to go home... Let the young blood lead...
    Working smart is not sitting in office for 13 hours a day.

  3. "Recent changes within middle management are causing conflicts with stated goals of senior management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people, deepth and diversity of talent pool is unequalled anywhere. Challenging assignments. Innovation is encouraged at the highest levels of senior management.

    Cons

    Of late politics have replaced the meritocracy that previously existed. ICAP has some growing pains to endure as their holdings become more IT centric.

    Advice to Management

    Middle management must become aligned with senior management. People need to be free to innovate and take moderate, resonible risk without fear of failure.


  4. Helpful (6)

    "R & D - Jersey City"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than a year)

    Pros

    Work-life balance is great, health benefits are OK but very expensive

    Cons

    Where do I start?
    Icap EBS is like nothing I have seen in my life and if I shared even an ounce what goes on there you'd think I am making it up. No leadership, no vision, no strategy, no competency, no loyalty, no growth, no future.
    The only concern is cost-cutting at the expense of everything.
    I'd run from any job offers, I would not recommend this place to anyone and I cannot wait to leave!
    I would rate the company -5 stars if I could. There is no consideration for process, policy, proper management of ideas. The leadership is senior in title, but extremely inexperienced in running a company.
    The company offers health benefits, which you need in case you are at the brink of a nervous breakdown caused by the crazy circus you will report to everyday. No 401K matching, benefits are very expensive. No consideration for diversity, mentorship, networking etc.
    I can go on for days, but the bottom line is avoid this place at all cost.

    Advice to Management

    Hire some competent management, at least someone who knows what process is and why we should follow it


  5. "Hire you just to fire or lay you off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Parsippany, NJ
    Current Employee - Quality Assurance in Parsippany, NJ
    Doesn't Recommend

    I have been working at ICAP full-time (More than a year)

    Pros

    Well, Got paid on time

    Cons

    long hours, App's that did not work in Production. A lot of Prod Errors...

    Advice to Management

    Keep doing what you doing and the company will go out of business


  6. "Terrible environment for IT professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than 10 years)

    Pros

    Decent pay, close to NYC.

    Cons

    Expect to work 60 hour weeks as the norm. Will only let you book 40. Benefits and entire departments keep getting cut.

    Advice to Management

    Stop trying to manage through fear.


  7. "Broker"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    Casual attire-nice to work in NJ

    Cons

    Absolutely no job security or loyalty. No teamwork, you work as an individual within your group and you better keep up your revenue because they will cut your salary every month.

  8. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICAP full-time (More than a year)

    Pros

    - Good work life balance

    Cons

    - No correlation between groups
    - Single task at other firms are broken down into 5-6 different teams causing a circus like environment
    - A good portion of employees are lifers, been there 15+ years. this is a terrible thing imo because they are not willing to change. Things can be done much easier yet the old way is the only way they are willing to do things.

    Advice to Management

    - get a handle of your employyes


  9. "Work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Average pay & benefit package among others.

    Cons

    A very cold place to work; have to put in a lot of effort to get help from your co-worker.

    Advice to Management

    IT is an important part of your company, treat them fairly.


  10. "Broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICAP full-time

    Pros

    At the top, they seem to be into innovation and steering the company overall towards that.

    Cons

    It can be a ruthless atmosphere at times, especially for someone who's new to the business and industry. There is not a great system of mentorship or guidance, especially in an atmosphere that's facing industrywide challenges, and one that's trying to come to grips with innovation that's sometimes negatively effecting the business. No room for learning or autonomy.

    Advice to Management

    Create more effective feedback channels so that your employees can work constructively to support each other. Provide ways for your employees to take a break from their day to day and learn more about the industry and opportunities within the company.


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