ICBC (Canada) Reviews | Glassdoor

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ICBC (Canada) Reviews

Updated February 17, 2018
161 reviews

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3.2
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ICBC (Canada) President and CEO Mark Blucher
Mark Blucher
60 Ratings

161 Employee Reviews

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Pros
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  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Lv II in Shanghai, MO
    Current Employee - Manager Lv II in Shanghai, MO

    I have been working at ICBC (Canada) full-time (More than 5 years)

    Pros

    Good environment and salary is ok

    Cons

    overtime work overtime work !!overtime work !!!


  2. "System administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICBC (Canada) full-time

    Pros

    Stable and good benefits; Overtime is good

    Cons

    lack of progress in the technology; too many rules

  3. "Staff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Huh......can't think of any really

    Cons

    Bad working environment there, you have to speak cantonese


  4. "A good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    competitive compensation, people are very friendly, work and life balance, have lots of opportunities to develop your career in difference role areas

    Cons

    very localized culture, and the organization is huge so the process efficiency is not very high sometimes

    Advice to Management

    no


  5. "Excellent Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Functional Analyst in North Vancouver, BC (Canada)
    Current Employee - Senior Functional Analyst in North Vancouver, BC (Canada)
    Recommends

    I have been working at ICBC (Canada) full-time (More than 8 years)

    Pros

    Excellent benefits. Compensation is fair.

    Cons

    Some managers are bully and do not listen to their staff.

    Developing skills is not a priority.

    Advice to Management

    Send your people to training at least once a year to hone skills.


  6. "Software Developer Coop"

    StarStarStarStarStar
    Former Employee - Software Developer Coop in North Vancouver, BC (Canada)
    Former Employee - Software Developer Coop in North Vancouver, BC (Canada)

    I worked at ICBC (Canada) full-time (More than a year)

    Pros

    - Great people, very friendly and supportive
    - Flexible hours
    - Above average pay

    Cons

    - Work can be dull some times
    - Office environment, formal

    Advice to Management

    Have a more structured co-op program. Pair programming.


  7. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Leader in North Vancouver, BC (Canada)
    Former Employee - Senior Leader in North Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ICBC (Canada) full-time (More than 3 years)

    Pros

    Surprisingly fast paced and changing work environment. Fantastic highly skilled workforce. Ability to learn lots from great people. Colleagues at all levels of organization very supportive . Great opportunities to be involved in projects, learn new skills and develop. Employee experience really evolving and wellness and work/life balance promoted.

    Cons

    Subject to external political pressures which is to be expected in public service but nonetheless adds layers of bureaucracy

    Advice to Management

    Tough times. Sometimes it gets worse before it gets better!

  8. "Icbc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuter in Vancouver, BC (Canada)
    Current Employee - Adjuter in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ICBC (Canada) full-time (Less than a year)

    Pros

    This company is very fast paced and detail oriented with many opportunities for lateral and vertical movement and stability

    Cons

    The workload is very high with a lot of pressure to settle claim while trying to save costs of claims

    Advice to Management

    Provide more tools to deal with the workload by having files more prepared for the Injury adjuster and not transfer files continually


  9. "software engineer intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great work place one of a kind

    Cons

    too chill, everyone is not passionate


  10. "Senior Injury Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ICBC (Canada) full-time

    Pros

    Good pay and benefits, friendly people. Every other Friday off (or OT pay).

    Cons

    Extremely stressful environment and silly targets that fluctuate based on seasonality. Seem to be creating their own demise with upper management decisions and their spending on ridiculous/fraudulent claims (just to get them "settled"). Joy for the job is quickly diminished when you realize just how little of an impact you are making... you become a negotiating pawn for a foolish monopoly.

    Advice to Management

    Push back on fraudulent claims and make a stand on the amount of money you give out for minor injuries. Consider making reasonable offers before people get lawyers and treat your clients like humans from the start. You will not stay in business with what is occurring! Also, give references to your hard working past employees... don't hoard talent.


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