ICBC (Canada) Reviews | Glassdoor

ICBC (Canada) Reviews

Updated September 12, 2017
141 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ICBC (Canada) Interim President & CEO Mark Blucher
Mark Blucher
51 Ratings

141 Employee Reviews

Sort: PopularRatingDate

Pros
  • The work life balance is also better than I have experienced in the past with no expectations to work longer than assigned hours (in 20 reviews)

  • Stable and good benefits; Overtime is good (in 20 reviews)

Cons
  • No challenges - need to adhere to what senior management want - no creativity or input from employees (in 9 reviews)

  • projecting to continue to grow make it a very unstable work environment (in 6 reviews)

More Pros and Cons

  1. "System administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICBC (Canada) full-time

    Pros

    Stable and good benefits; Overtime is good

    Cons

    lack of progress in the technology; too many rules


  2. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Lv II in Shanghai, MO
    Current Employee - Manager Lv II in Shanghai, MO

    I have been working at ICBC (Canada) full-time (More than 5 years)

    Pros

    Good environment and salary is ok

    Cons

    overtime work overtime work !!overtime work !!!

  3. "Staff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Huh......can't think of any really

    Cons

    Bad working environment there, you have to speak cantonese


  4. "A good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    competitive compensation, people are very friendly, work and life balance, have lots of opportunities to develop your career in difference role areas

    Cons

    very localized culture, and the organization is huge so the process efficiency is not very high sometimes

    Advice to Management

    no


  5. "Central Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ICBC (Canada) full-time

    Pros

    Continued opportunities to learn, career growth, friendly and supportive colleagues.

    Cons

    Difficult to be on the defensive with public opinion of ICBC. The rates increase because of poor driving and fraud.

    Advice to Management

    Continue to be transparent with staff communications regarding our business.


  6. "Secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Secretary in Victoria, BC (Canada)
    Current Employee - Administrative Secretary in Victoria, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ICBC (Canada) full-time (More than 8 years)

    Pros

    it has some great benefits

    Cons

    it has not enough holidays


  7. Helpful (2)

    "Exciting Dot-Com Environment! (not really)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Sourcing Analyst in North Vancouver, BC (Canada)
    Former Employee - Strategic Sourcing Analyst in North Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ICBC (Canada) full-time (More than 8 years)

    Pros

    The long commutes to the long shore will give you time to consider your life choices.

    Cons

    Imagine you're spinning pie plates. One's called Customers, another is called Repairers, and another is called Brokers. You have to spin them equally hard. If you don't they gripe to Victoria, and you don't want that. That's ICBC.

    Don't be seduced by the corporate baffle-gab about transforming the company and providing good service and value to the citizens of BC. Facts are, you're never going to be allowed to do it. To do it would require innovation, risk, and the possibility of failure. And what ICBC is all about is sustaining salaries for senior managers long enough for them to dip a straw in a giant defined benefit pension. So instead they'll set benchmarks, dismiss them, reorg every 10 months to bury the bodies, stall FOIA requests until a communication strategy is complete, and then hire Tier 1 consulting companies to author reports saying they're doing a great job. Also, don't think a change in government will make a different. Ask people who have been there 40 years. They know.

    Advice to Management

    Consider what the corporation accomplishes that cannot be achieved by other means?

  8. "Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Support Assistant in Vancouver, BC (Canada)
    Former Employee - Claims Support Assistant in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ICBC (Canada) full-time (Less than a year)

    Pros

    - Decent pay for temps.
    - Great job opportunities within the corporation. Even if you start as a temp, you have a great chance of transfering to a permanent job. Most managers promote this and will support you.

    Cons

    - Incredibly tiring work. You'll do the same thing over and over and over again... Which might be nice for some people, I didn't enjoy it.
    - Frustrated coworkers who've been doing this job for far too many years... Never experienced that much complaining and evil gossiping at a workplace. Even if you try to stay out of that, you'll hear it anyway. Constantly.
    - Very unclear rules. Depending on your manager that day, you will hear different things every day. This can be extremely frustrating.

    Advice to Management

    - Streamline processes.
    - Training only by people who actually do the job they're about to train.
    - Find a way to end this toxic work environment.


  9. "Claims Support Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at ICBC (Canada) full-time

    Pros

    benefits, fixed schedule and good location

    Cons

    ample of work, rigid staffing based on seniority

    Advice to Management

    give straight answers to your staff


  10. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ICBC (Canada) full-time

    Pros

    Excellent support system and patience

    Cons

    Accuracy expected to a very high level


Showing 141 of 154 reviews
Reset Filters