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ICF

Engaged Employer

ICF

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ICF Employee Reviews about "work from home"

3.7

71% would recommend to a friend

(85 total reviews)

President and CEO John Wasson

John Wasson

87% approve of CEO

Ratings by category

3.8

Culture & Values

3.8

Diversity & Inclusion

3.7

Work/Life Balance

3.6

Career Opportunities

3.5

Senior Management

3.3

Compensation and Benefits

Ratings distribution

5 stars

23%

4 stars

31%

3 stars

25%

2 stars

11%

1 star

10%

What people are saying about ICF

Consulting

964.3K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "There are great people and you can get valuable experience if you seek it out.(in 200 reviews)
  • "Good benefits and strong on(in 115 reviews)
  • "The company has a good work/life balance and seems to really care about its employees.(in 113 reviews)
  • "Great colleagues to learn from and to work with Work/Life balance Provide resources to learn new tech(in 79 reviews)
  • "The culture is good but varies from office to office.(in 65 reviews)
Cons
  • "low pay; raises not equivalent to increases in responsibilities and promotions; some tedious tasks(in 101 reviews)
  • "Low salaries and compensations not enough to keep people(in 91 reviews)
  • "Poor management and do not care about wellbeing of employees(in 78 reviews)
  • "Terrible managers and leaders with no actual skills(in 52 reviews)
  • "No bonuses and not much hike you will get.(in 30 reviews)

Ratings by Demographics

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Found 85 of over 2K reviews

Updated Nov 27, 2023

Reviews about "work from home"

Return to all Reviews
85
    1. 2.0
      May 13, 2017
      Associate
      Current Employee, more than 1 year
      Rockville, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free coffee, free hot chocolate

      Cons

      Ridiculous billing requirements for lower level employees. We must bill 40 hours a week, but we have to go to so many meetings and do so many non-billable tasks that we have to work 50 hours to get 40 billable. Flex time is only for higher level employees. The only time I received flex time is when they let me work from home because of snow. Managers use flex time so much they are never in. No specific sick leave. Earned leave must be used for any days off, including government shutdown if you are working on a government contract.

      6
      1. 4.0
        Aug 10, 2021
        Instructional Designer
        Former Employee, more than 8 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good place to work. You will work on major projects and they are flexible with work hours and working from home.

        Cons

        The pay is low vs other major consulting firms. In addition, like any other consulting firm you will work some long hours.

        1
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        1. 1.0
          May 10, 2014
          Research Assistant
          Former Employee, more than 5 years
          Washington, DC
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Flexible work schedules and working from home

          Cons

          Where do I begin. Upper management is a joke. Almost eveyone in the office is racist and I'd you're brown you're on your own and left to dry. No one cares about your professional growth, pay is ok, but nothing makes sense. Many of the senior staff are so self absorbed and feed off making staff feel like crap. While I was able to work from home it did not make up for the constant stares, being ignored and disrespected. Many of the projects are failing because the senior staff are out dated mentally. They want to do things as they did the 80s and it's just not effective in 2014. Just get the experience and check. If you're black be prepared to serve or be served. I worked there for 5 year and there were only 5 other black people and they made sure we stayed in our place. They have huge extravagant happy hours and holiday functions in which upper management is horribly drunk and ready for sex afterwarda. I wish I had more positive things to say but I've seen them brutally let go of good staff...dedicated staff because eveyone is out to save their own tail.

          9
          1. 5.0
            Jul 26, 2017
            Anonymous Employee
            Current Employee, more than 8 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            flexible schedule and some work from home possibilities

            Cons

            Sometimes personalities can be tough, but that goes with any job where you work with smart folks who are experts in their field

            1. 1.0
              Sep 9, 2015
              Anonymous Employee
              Former Employee, less than 1 year
              Fairfax, VA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Work from home and the flexible schedule

              Cons

              There is a lack of communication between management and junior staff resulting in work overload and frustration. Employees are expected to work overtime with no notice. Typically, we had to wait on management for weeks to get back to us with revisions and when they finally did, they expected us to fix it immediately while they took way too long. ICF is not well known. I had to constantly explain what ICF does and when people asked what ICF stands for, I had to explain that it does not stand for anything anymore. The projects we work on take too long and both clients and staff do not see the importance in our work. The turnover rate is very high here. For a for-profit, the benefits are not great.

              4
              1. 3.0
                Aug 31, 2015
                Anonymous Employee
                Current Employee, more than 5 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                For many employees, there are options to work on a variety of contracts and projects, which keeps the work interesting and different. Employees help each other out, sharing ideas and knowledge. Expectations for quality work are high, and for many projects, you can see the positive outcomes of your work with the government agencies. Flexible working hours - it's nice to be able to work from home one or two days a week.

                Cons

                Balancing availability for project requests. Maintaining the company line of "100% utilization." Training and professional development are encouraged, but must be attended OUTSIDE of the 40+ hour work week. If you attend an all-day training session, be prepared to work an extra 8 hours to make up for the lost time in billable hours. There is no additional compensation for those extra working hours.

                4
                1. 4.0
                  Apr 21, 2023
                  Sr. Account Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  flexible with time off; work from home

                  Cons

                  starting salary is not too good; technology could be better

                  Thank you for sharing your experience! Flexibility and balance are essential components of our wellbeing offerings. Coming into a company and negotiating your desired compensation package is not easy. ICF audits its salaries and compensation against other industries annually to ensure they are fair and competitive. We invest in total compensation—including wellbeing, employee experience, and learning. If you're still not satisfied and would like to seek additional compensation, prepare for an impact conversation with your manager to discuss what's needed to get you there. - KZ

                  1. 4.0
                    Dec 14, 2016
                    Senior Associate
                    Current Employee, less than 1 year
                    Atlanta, GA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I've recently joined the company, and so far I love it here! People are great, everyone is helpful and collaborative. I like the professionalism and integrity of ICF staff as a whole. Flexible hours and ability to work from home are major advantages!

                    Cons

                    benefits package, particularly 401K matching, could be improved on.

                    Dear New ICFer, We are pleased to hear that your first few weeks have gone well. Thanks for the positive review. We hope you heard the news that our benefit costs remained flat this year, while our offerings improved. We are focused on improving year after year!

                    1. 4.0
                      Sep 9, 2014
                      Associate
                      Current Employee, more than 5 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The benefits at ICF are reasonable.The work environment is good. The health insurance coverage is good. The facilities are nice. Managers are great.

                      Cons

                      Inconsistency in departments is common in many areas. My department does not allow working from home except in bad weather. Allowing employees to work regularly from home even 1-2 days a week provides better work-life balance and flexibility. Some departments allow a greater ability to work from home from a few days a week to every day. It seems to be up to the department head. In today's world almost all companies allow telecommuting. I think PTO is on the low side - employees should have a few additional PTO days per year than what is given. Since telecommuting is not allowed in my department, there should be more PTO allotted so employees can take care of personal appointments. There is no comp time - at least that I am aware of. Salaried staff often work many extra hours - especially in the busy months - and do not get compensated. Staff should have offices instead of cubicles. It is very distracting to be in cubicles - especially when working on a special project that needs concentration. Only select staff have offices. Low annual increases. A 2% increase is much smaller to a lower paid person than a higher paid person. There seems to be a standard increase every year that is not reflective of performance.

                      3
                      1. 3.0
                        May 19, 2016
                        Associate
                        Former Employee, more than 3 years
                        Washington, DC
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        I worked at multiple divisions during my time at ICF International. They are all completely different. Some allow you to work from home whenever you want and give their employees total trust and responsibility.

                        Cons

                        Others are suspicious of any request to work from home for a half a day and don't let the employee grow in his or her responsibilities. Completely depends on what division you end up in!

                        1

                        Dear former employee, Thanks for leaving us a review of your experience. We appreciate it! Flexibility and the ability to telecommute are often called out as positive aspects of working at ICF. We’re very sorry to hear about your experience and wished you had surfaced it as it may have been unique to your situation.

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