ICF Employee Reviews about "work from home"
71% would recommend to a friend
(85 total reviews)

John Wasson
87% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The company has a good work/life balance and seems to really care about its employees." (in 113 reviews)
- "Great colleagues to learn from and to work with Work/Life balance Provide resources to learn new tech" (in 79 reviews)
- "low pay; raises not equivalent to increases in responsibilities and promotions; some tedious tasks" (in 101 reviews)
Ratings by Demographics
This rating reflects the overall rating of ICF and is not affected by filters.
Found 85 of over 2K reviews
Updated Nov 27, 2023
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Reviews about "work from home"
Return to all Reviews- 2.0May 13, 2017AssociateCurrent Employee, more than 1 yearRockville, MD
Pros
Free coffee, free hot chocolate
Cons
Ridiculous billing requirements for lower level employees. We must bill 40 hours a week, but we have to go to so many meetings and do so many non-billable tasks that we have to work 50 hours to get 40 billable. Flex time is only for higher level employees. The only time I received flex time is when they let me work from home because of snow. Managers use flex time so much they are never in. No specific sick leave. Earned leave must be used for any days off, including government shutdown if you are working on a government contract.
6 - 4.0Aug 10, 2021Instructional DesignerFormer Employee, more than 8 years
Pros
Good place to work. You will work on major projects and they are flexible with work hours and working from home.
Cons
The pay is low vs other major consulting firms. In addition, like any other consulting firm you will work some long hours.
1 - 1.0May 10, 2014Research AssistantFormer Employee, more than 5 yearsWashington, DC
Pros
Flexible work schedules and working from home
Cons
Where do I begin. Upper management is a joke. Almost eveyone in the office is racist and I'd you're brown you're on your own and left to dry. No one cares about your professional growth, pay is ok, but nothing makes sense. Many of the senior staff are so self absorbed and feed off making staff feel like crap. While I was able to work from home it did not make up for the constant stares, being ignored and disrespected. Many of the projects are failing because the senior staff are out dated mentally. They want to do things as they did the 80s and it's just not effective in 2014. Just get the experience and check. If you're black be prepared to serve or be served. I worked there for 5 year and there were only 5 other black people and they made sure we stayed in our place. They have huge extravagant happy hours and holiday functions in which upper management is horribly drunk and ready for sex afterwarda. I wish I had more positive things to say but I've seen them brutally let go of good staff...dedicated staff because eveyone is out to save their own tail.
9 - 5.0Jul 26, 2017Anonymous EmployeeCurrent Employee, more than 8 years
Pros
flexible schedule and some work from home possibilities
Cons
Sometimes personalities can be tough, but that goes with any job where you work with smart folks who are experts in their field
- 1.0Sep 9, 2015Anonymous EmployeeFormer Employee, less than 1 yearFairfax, VA
Pros
Work from home and the flexible schedule
Cons
There is a lack of communication between management and junior staff resulting in work overload and frustration. Employees are expected to work overtime with no notice. Typically, we had to wait on management for weeks to get back to us with revisions and when they finally did, they expected us to fix it immediately while they took way too long. ICF is not well known. I had to constantly explain what ICF does and when people asked what ICF stands for, I had to explain that it does not stand for anything anymore. The projects we work on take too long and both clients and staff do not see the importance in our work. The turnover rate is very high here. For a for-profit, the benefits are not great.
4 - 3.0Aug 31, 2015Anonymous EmployeeCurrent Employee, more than 5 years
Pros
For many employees, there are options to work on a variety of contracts and projects, which keeps the work interesting and different. Employees help each other out, sharing ideas and knowledge. Expectations for quality work are high, and for many projects, you can see the positive outcomes of your work with the government agencies. Flexible working hours - it's nice to be able to work from home one or two days a week.
Cons
Balancing availability for project requests. Maintaining the company line of "100% utilization." Training and professional development are encouraged, but must be attended OUTSIDE of the 40+ hour work week. If you attend an all-day training session, be prepared to work an extra 8 hours to make up for the lost time in billable hours. There is no additional compensation for those extra working hours.
4 - 4.0Apr 21, 2023Sr. Account ManagerCurrent Employee
Pros
flexible with time off; work from home
Cons
starting salary is not too good; technology could be better
ICF Response7mo
Thank you for sharing your experience! Flexibility and balance are essential components of our wellbeing offerings. Coming into a company and negotiating your desired compensation package is not easy. ICF audits its salaries and compensation against other industries annually to ensure they are fair and competitive. We invest in total compensation—including wellbeing, employee experience, and learning. If you're still not satisfied and would like to seek additional compensation, prepare for an impact conversation with your manager to discuss what's needed to get you there. - KZ
- 4.0Dec 14, 2016Senior AssociateCurrent Employee, less than 1 yearAtlanta, GA
Pros
I've recently joined the company, and so far I love it here! People are great, everyone is helpful and collaborative. I like the professionalism and integrity of ICF staff as a whole. Flexible hours and ability to work from home are major advantages!
Cons
benefits package, particularly 401K matching, could be improved on.
ICF Response7y
Dear New ICFer, We are pleased to hear that your first few weeks have gone well. Thanks for the positive review. We hope you heard the news that our benefit costs remained flat this year, while our offerings improved. We are focused on improving year after year!
- 4.0Sep 9, 2014AssociateCurrent Employee, more than 5 years
Pros
The benefits at ICF are reasonable.The work environment is good. The health insurance coverage is good. The facilities are nice. Managers are great.
Cons
Inconsistency in departments is common in many areas. My department does not allow working from home except in bad weather. Allowing employees to work regularly from home even 1-2 days a week provides better work-life balance and flexibility. Some departments allow a greater ability to work from home from a few days a week to every day. It seems to be up to the department head. In today's world almost all companies allow telecommuting. I think PTO is on the low side - employees should have a few additional PTO days per year than what is given. Since telecommuting is not allowed in my department, there should be more PTO allotted so employees can take care of personal appointments. There is no comp time - at least that I am aware of. Salaried staff often work many extra hours - especially in the busy months - and do not get compensated. Staff should have offices instead of cubicles. It is very distracting to be in cubicles - especially when working on a special project that needs concentration. Only select staff have offices. Low annual increases. A 2% increase is much smaller to a lower paid person than a higher paid person. There seems to be a standard increase every year that is not reflective of performance.
3 - 3.0May 19, 2016AssociateFormer Employee, more than 3 yearsWashington, DC
Pros
I worked at multiple divisions during my time at ICF International. They are all completely different. Some allow you to work from home whenever you want and give their employees total trust and responsibility.
Cons
Others are suspicious of any request to work from home for a half a day and don't let the employee grow in his or her responsibilities. Completely depends on what division you end up in!
1ICF Response8y
Dear former employee, Thanks for leaving us a review of your experience. We appreciate it! Flexibility and the ability to telecommute are often called out as positive aspects of working at ICF. We’re very sorry to hear about your experience and wished you had surfaced it as it may have been unique to your situation.