ICL Reviews | Glassdoor

ICL Reviews

Updated December 31, 2018
81 reviews

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2.8
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ICL President and CEO David Woodlock
David Woodlock
13 Ratings

Employee Reviews

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Pros
  • "Many different programs in place for social workers or mental health professionals" (in 6 reviews)

  • "Nice people, enjoyed my colleagues" (in 5 reviews)

Cons
  • "The pay is low and sometime the scheduled you sign up for is what you have to stick too" (in 4 reviews)

  • "Poor management skills and mistreatment of employees" (in 3 reviews)

More Pros and Cons

  1. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICL full-time

    Pros

    Excellent experience room for advancement within the company

    Cons

    The pay is low and sometime the scheduled you sign up for is what you have to stick too. Sometimes you will have stressful days

    Advice to Management

    Managment is excellent


  2. "worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICL full-time (More than a year)

    Pros

    none at all, it was a horrible experience

    Cons

    everything about this place is a con

    Advice to Management

    retire and start again from scratch

  3. "Lack of Information"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at ICL full-time

    Pros

    Opportunity to gain experience and get your feet wet in the mental health field.

    Cons

    Poor training and management. Staff is spread thin.


  4. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICL full-time (More than a year)

    Pros

    ICL is serving some of the most marginalized people and communities in NYC.

    Cons

    Primarily a provider of mental health housing masking itself behind community mental health programs. Quantity over quality. Pay is low, Work is hard, which sadly means that talent is minimal and service is poor.

    Advice to Management

    Healthcare is moving faster than you are. The company is in a bubble patting itself on the back around being person centered. Person Centered is more than asking clients questions. It means collecting the right data and metrics to inform you to better engage.


  5. Helpful (2)

    "Quality Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ICL full-time

    Pros

    supervisor was pleasant and understanding

    Cons

    no room for growth in dept.
    no raises.
    head of dept did not take the time to try and promote from within his own dept. would rather search outside to give others a higher salary

    Advice to Management

    look at your own people first


  6. Helpful (1)

    "Employment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Specialist in Long Island City, NY
    Current Employee - Employment Specialist in Long Island City, NY

    I have been working at ICL full-time (Less than a year)

    Pros

    Being able to Counsel veteran residents job developing and employment referrals. For residents who are seeking employment service throughout the Employment Services Offices.

    Cons

    Getting residents who are not interested in wan t to look for employment when you still have to service the resident.

    Advice to Management

    Management would need to obtain some aftercare or Independent Life Skills program for residents.


  7. Helpful (1)

    "Nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The family like atmosphere

    Cons

    The hard work for little pay

    Advice to Management

    Pay your staff better and they may be a little it more motivated

  8. Helpful (2)

    "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Brooklyn, NY
    Former Employee - Housekeeper in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ICL full-time (Less than a year)

    Pros

    Good Pay,Good hours best to work alone

    Cons

    Bad team work, Gossiping is Huge problem with this company treat women the at the shelter like animals

    Advice to Management

    Management sucks


  9. Helpful (1)

    "Peer specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ICL full-time

    Pros

    Very nice organization to gain experience

    Cons

    Staff can sometimes clash and are at times unprofessional


  10. Helpful (3)

    "terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Brooklyn, NY
    Former Employee - Residential Counselor in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICL full-time (More than a year)

    Pros

    you full health insurance without it coming out of pocket

    Cons

    they offered me a fulltime postion that two drastically different shifts. I was desperate for work therefore took it. never again will I take two different shift for one position. 3 days shifts and 2 over night shifts for one position is not logically feasible.