ICON Reviews | Glassdoor

ICON Reviews

Updated October 13, 2017
562 reviews

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3.3
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ICON CEO Ciaran Murray
Ciaran Murray
200 Ratings

562 Employee Reviews

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Pros
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More Pros and Cons

  1. "Good company to work for."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at ICON full-time

    Pros

    Fair company to work for. Good benefits.

    Cons

    There are very few cons just some system check are incorrect and employee may have to back track and provide copies of past work.

    Advice to Management

    Cover all step and make sure to keep track of all your work .


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time (More than a year)

    Pros

    Working in Dublin HQ
    - canteen
    - gym
    - good work life balance

    Cons

    None so far, I like working here

    Advice to Management

    None

  3. Helpful (1)

    "Love my Job and support of management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSUA in Brentwood, TN
    Current Employee - SSUA in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time (More than 5 years)

    Pros

    Professional Development, Health Insurance, Flexibility or working form home or office, open to ideas to improve a system

    Cons

    Some people who work there should't be there, can't hack the job or the responsibilities and just put the place down.

    Advice to Management

    SSU Management are great to work with. Not micro managers unless a staff member needs to be mico managed.


  4. "Great company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ICON full-time (More than 8 years)

    Pros

    Profitable, growing, interesting company. Good pay and benefits and work-life balance.

    Cons

    Resources haven't always kept up with growth.

    Advice to Management

    Foster teams. Ensure resources are where they need to be. Consider local needs. Create pathways for career advancement and professional growth in all countries. Maintain good company culture.


  5. "Worst IT, useless employee "initiatives""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ICON (Less than a year)

    Pros

    Decent pay, great colleagues, generous PTO

    Cons

    I have never seen an IT group work so hard to NOT help people to do their jobs. Many requests are simply ignored and there are many IT systems that are poorly or only partiallly deployed causing communication and other technical issues.

    HR spends 20 minutes 4 times a year promoting their latest employee "initiatives" and the rest of the year doing the opppsite.

    Advice to Management

    Take a good long look at your IT group and see how much money they are actually costing you.

    Stop spewing the jargon at the pep rally meetings ("Craft a compelling story..." gag). Be honest and practice what you preach.


  6. "Sr cra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CRA in Chicago, IL
    Former Employee - Senior CRA in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ICON full-time (Less than a year)

    Pros

    Organization and benefits work life balance

    Cons

    Big company. Global company. Multiple studies.

    Advice to Management

    Going indoor direction


  7. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Best place to work with

    Cons

    No cons to write about the company

    Advice to Management

    No advice

  8. "Labs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ICON full-time (More than 3 years)

    Pros

    Great company to get your first experience in a big company.

    Cons

    As it is outsourcing company the workload is huge.

    Advice to Management

    Pay more attention to the support function


  9. "ICON"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Project Management in Paris (France)
    Current Employee - Director Project Management in Paris (France)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ICON full-time (More than 10 years)

    Pros

    Flexibility, international environment, adaptation of the innovations

    Cons

    Lack of the career path, lack of F2F meetings


  10. "Senior Fixed Income Trader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ICON full-time

    Pros

    Very positive work atmosphere. Flat hierarchy and open communication. Great offices and lots of travel around Europe and the US.

    Cons

    Late working hours and to many nights entertaining. But generally nothing major to speak of. Would work for them again in the future.

    Advice to Management

    As part of the management team I can say we functioned very well and allowed the employees to develop in every possible way


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