ICW Group Employee Reviews | Glassdoor

ICW Group Reviews

Updated February 9, 2017
61 reviews

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Full-time Part-time

3.0
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Kevin Prior
46 Ratings

61 Employee Reviews

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Pros
Cons
  • Some projects are not successful as they should as they lack upper management support it all starts at the top (in 8 reviews)

  • 401K match is paid at the end of the year- but hey, at least they have a match (in 2 reviews)

More Pros and Cons

  1. "unit stat tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in East Hampton, NY
    Former Employee - Account Representative in East Hampton, NY

    I worked at ICW Group (More than 3 years)

    Pros

    Great environment, great management, helpful and experienced co-workers

    Cons

    There were none for me


  2. "Management is not your friend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ICW Group full-time

    Pros

    ICW Group has fantastic benefits, committees and culture. If management would get out of the way of their 'lessers' and begin to promote from within it they'd be better than where they are.

    Cons

    All management does not support their team. They nit pick, play favorites and do not promote or support those who've been here for years.

    Advice to Management

    Get out of the way. You're keeping your team and employees here from their full potential.


  3. Helpful (4)

    "Poor management & Leadership"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ICW Group (More than 3 years)

    Pros

    New building in Rancho Bernardo

    Cons

    Company has poor management and leadership


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  5. Helpful (1)

    "ICW"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company has increased revenue 300% in 5 years. Company has been around for 45 years and there are still many 20 year plus employess. New building is awesome but lacks parking.

    Cons

    Sr Management needs to be all going in the same directions. In fighting. Some projects are not successful as they should as they lack upper management support it all starts at the top.

    Advice to Management

    Trust your employees and continue to make positive changes from the top down. Provide more parking for employess. Bring back the company picnics.


  6. Helpful (6)

    "IT is pathetic"

    Star Star Star Star Star
    Former Employee - Engineer in San Diego, CA
    Former Employee - Engineer in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at ICW Group full-time

    Pros

    New management lends the appearance of change.

    Cons

    Entrenched incompetency sets the standards.

    Advice to Management

    Outsource the department to professionals.


  7. Helpful (15)

    "Was a good place to work but going downhill."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at ICW Group full-time

    Pros

    Company recently moved to the Carmel Mountain area that is surrounded by restaurants and shopping.

    Co-workers are diverse, friendly, intelligent and fun people.

    Benefits are OK, but could be better.

    Cons

    In no particular order:

    Parking situation at the new office is terrible. Not enough spaces and the one's that are there are too narrow. Several cars have been damaged.

    New open floor plan was designed to foster collaboration but instead is loud and not conducive to working, especially if you need to concentrate. People are more likely to stand around socializing instead of working.

    In some places lighting is too dark, in some places too bright. Break rooms are right in the work space and too close to areas where people work. Smelly food drifts throughout the work space.

    Inexplicable tours are conducted throughout the day making you feel like you're in a zoo.

    C level folks wander around with sour looks on their face.

    The IT department is under new leadership. So far not impressed or encouraged by the direction they seem to be headed. There seems to be a lot more secrecy amongst upper management and decisions are being made that appear to be more ego-driven and self-serving than anything else. Favoritism is rampant, alienating those that are not among the chosen few but hard-working nonetheless.

    Upper management has been known to openly rundown and criticize Co-workers and subordinates.

    Advice to Management

    Make better decisions and credit your employees for being way more intelligent than you think they are.

    Do something about the parking and take the break rooms out of the work area.


  8. Helpful (8)

    "Old School Mentality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at ICW Group full-time (More than 5 years)

    Pros

    I'd say "the co-workers" , but everyone seems to be looking to move to another opportunity. The Del Mar location is wonderful, but now they're moving to Escondido. Senior Management will stay in the premium location.

    Cons

    Today's progressive companies strive to find ways to KEEP employees happy, motivated, enthusiastic. ICW must teach management to continually point out negatives, ways to improve, assuming this will inspire employees. It tends to have the negative impact as turnover is high. "Going away" parties are common. Those who leave often reach back for former co-workers who also feel overwhelmed and under appreciated. Work-life balance is NOT a priority and much is expected. Employees simply do not trust management.

    Advice to Management

    You don't have to reinvent the wheel. Look at companies who attract and keep good talent. Every decision - - from work spaces, to break time lounges, to easy parking, to flexible hours, to 'work from home' options - - should be made to show the employees that they are a priority. ICW makes it clear that the stock holders are the priority, so all decision are made in an effort to save money........and of course this is reflected in fewer benefits for employees. Once again , upper management has changed and hopefully decisions and morale will improve.


  9. "Exciting Time to Join the ICW Group IT Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in San Diego, CA
    Current Employee - Senior Business Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICW Group full-time (More than 3 years)

    Pros

    New (2016) leadership promises exciting opportunities for those that are adaptable, with a strong work ethic and desire to succeed. New leadership listens, cares about it's team members and genuinely wants to build a strong successful team that focuses on each employees skill sets and career goals building a collaborative, accountable IT team. Leadership cares about employee career growth and provides each employee the tools needed to succeed in their job.

    Cons

    In changing times, the only con I can see is the need for patience before those that are not on board with the new direction, depart, allowing for the introduction of enthusiastic, team and success driven team members. The future is bright and only those that weigh us down are the cons.

    Advice to Management

    Keep up the positive outlook and employee focused leadership approach.


  10. Helpful (8)

    "Terrible benefits and lack of senior leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ICW Group full-time

    Pros

    pretty flexible work schedule. people are friendly and willing to help

    Cons

    Benefits decrease each year. Our PTO accrual rate decreased when the CA sick days was required. Revup (employee recognition) was cancelled. Bonuses are unclear how they are calculated, what percentage, and mgmt always says it's a big MAYBE if we get a bonus. HOWEVER, we grow at double digits. 401K match is low, COMPANY MATCHES AT THE END OF THE YEAR, and you are 0% vested until 3 years.

    I have no clue if we have core values and I've never heard of any CEO goals or annual company goals. The CEO just speaks about the combined ratio at all-hands.

    Advice to Management

    Executives need lots of coaching and learning. HR should be there to improve employees lives at work.

    COMMUNICATE COMMUNICATE COMMUNICATE. make your employees the change agents and we will be motivated to do more.

    CEO needs to be personable


  11. Helpful (2)

    "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast growing company with lots of opportunities to make a difference in the Engineering dept. Moving toward Agile.

    Cons

    Not completely Agile as expected since they have been working on this transformation for over a year.

    Advice to Management

    Continue to hire fresh leaders from outside the company.



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