ID.me Reviews

Updated May 16, 2022

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Found 186 of over 220 reviews

3.4
64%
Recommend to a Friend
78%
Approve of CEO
ID.me CEO Blake Hall (no image)
Blake Hall
113 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Pay is good and they offer overtime opportunities(in 17 reviews)
  • "benefits great for all employees(in 15 reviews)
  • "Great people with novel ideas and super(in 11 reviews)
  • "And your coworkers are great, always a fun time in the office.(in 8 reviews)
  • "Did I mention that everyone is super nice?(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of ID.me and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Senior Trusted Referee

    May 9, 2022 - Assistant Manager in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment, free lunch twice a week, (2)15 min breaks , (1) 30min lunch. Vending machines 25 cents, $1. Awesome bonus incentives.

    Cons

    A little hard to move up since their is limited upper management.

    Continue reading
    1 person found this review helpful
  2. 5.0
    Current Employee

    Great place to work

    May 9, 2022 - Member Support Representative in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, benefits, stress free environment

    Cons

    Short breaks Clock out for break No grace period

    Continue reading
    1 person found this review helpful
  3. 4.0
    Current Employee, less than 1 year

    Decent job

    May 13, 2022 - Member Experience Fraud Analyst in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, catered lunches, room for growth

    Cons

    High turnover due to archaic rules

    Continue reading
    Be the first to find this review helpful
  4. 5.0
    Former Employee, less than 1 year

    Worth the pay

    May 3, 2022 - Document Reviewer in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, nice employees, great vision

    Cons

    Long drive, long hours. Call center office needed more organization, new company, pay lowered after 3 months to 18 a hr.

    1 person found this review helpful
  5. 4.0
    Former Employee, more than 1 year

    Positive Experience Overall

    May 4, 2022 - Training Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My time at ID.me was overall a very positive and uplifting career move - my team and direct supervisor were very supportive, and always took the time to recognize your efforts and hard work.

    Cons

    Extremely high expectations from senior leadership to work on the weekends to hit goals while having a "quality over quantity" mindset.

    Continue reading
    1 person found this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Great starting pay

    May 1, 2022 - Trusted Referee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They also add on an incentive for work over production needs

    Cons

    Hard to get to get on day shift

    Continue reading
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  7. 2.0
    Former Employee, more than 1 year

    Great People... not Leadership

    May 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want to show up and work really hard, you can go places at ID.me. Without a leader that's engaged and proactive, however, you will be at a stand-still and hate your life.

    Cons

    There are a ton of jerks. You work overtime without the pay, they definitely try to low-ball people with compensation and you don't get equity if you are in Member Support until your contract converts/ if ever. They have a bunch of turn-over so they will put people in management positions without any training or previous experience - can be a "do what I say" toxic type environment. Not a lot of transparency to address negative press, more of a drink-the-koolaid and don't ask questions vibe... or just watch the CEO fire people unexpectedly

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    5 people found this review helpful
  8. 2.0
    Former Employee

    Not worth the pay & benefits

    May 7, 2022 - Trusted Referee in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    decent pay for entry level and has some good benefits

    Cons

    no work-life balance, hours are ridiculous, mentally exhausting

    2 people found this review helpful
  9. 3.0
    Former Employee

    Pros and Cons

    May 7, 2022 - Fraud Team Analyst in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent Benefits Opportunity to grow (If you favored or know people)

    Cons

    Micromanaged to hell Extreme expectations Very Clique like

    1 person found this review helpful
  10. 4.0
    Former Employee, less than 1 year

    Great first full-time job!

    Apr 21, 2022 - General Support Representative in Tysons Corner, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you like working with customers, the work is simple and reasonable enough! Great pay for the expectations, honestly. And your coworkers are great, always a fun time in the office.

    Cons

    Hours are kind of odd and, if you don't meet the daily quota, management can be quite unforgiving.

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Viewing 1 - 10 of 186 Reviews

ID.me Reviews FAQs

ID.me has an overall rating of 3.4 out of 5, based on over 220 reviews left anonymously by employees. 64% of employees would recommend working at ID.me to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ID.me employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ID.me. This rating has improved by 6% over the last 12 months.

64% of ID.me employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ID.me 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ID.me to be compensation, coworkers, benefits and the cons to be management, senior leadership, career development.

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