IDC (International Data Corporation) Reviews in Framingham, MA | Glassdoor

IDC (International Data Corporation) Framingham Reviews

Updated April 16, 2017
32 reviews

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Framingham, MA

3.5
Star Star Star Star Star
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IDC (International Data Corporation) President and CEO Kirk S. Campbell
Kirk S. Campbell
20 Ratings

32 Employee Reviews

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Pros
  • Company is flexible with remote employment and values work/life balance (in 37 reviews)

  • Very flexible work from home program (in 23 reviews)

Cons
  • Organisation is too centrally run, the small P&L focus results in a lack of long term strategy (in 13 reviews)

  • work life balance, managers are not always the best (in 7 reviews)

More Pros and Cons

  1. "IDC All Star"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Framingham, MA
    Current Employee - Client Service Representative in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than a year)

    Pros

    Professional atmosphere, wonderful receptionist, family first, client is alway right, product data on point, great benefits, IDC is always celebrating from the small to the greatest!!

    Cons

    Personally I haven't come across any cons that have any real merit to them, but if I do I'll let you know.


  2. "analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Analyst in Framingham, MA
    Current Employee - Regional Analyst in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) (More than 5 years)

    Pros

    big multinational company with many offices globaly

    Cons

    many structural changes causing lay offs


  3. Helpful (1)

    "Business Development Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in Framingham, MA
    Former Employee - Business Development Manager in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDC (International Data Corporation) (More than 10 years)

    Pros

    Wonderful analytics operation; go-to-market solutions that really work. Great parent company; benefits

    Cons

    there is room for advancement but no one ever leaves the company so you need to be very idea-generated and in charge of your own advancement opportunities and self-promotion


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  5. Helpful (5)

    "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent collegial environment when you dont think about your P&L. You will have the opportunity to work with some very bright people.

    Cons

    Management treat analysts like pawns. No communication or understanding of business strategy. No recognition for well performing business segments. If you succeed you will be punished by getting harder to achieve and frankly ridiculous targets. Those that do the bare minimum get away with it.

    Advice to Management

    Stop and Listen to employees. If you keep talking at us we will all walk out the door.


  6. Helpful (2)

    "Great place to work - Young Professional Perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Framingham, MA
    Current Employee - Marketing in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been at IDC for a little under a year. So far the experience has been great. While employees are largely very bright and well-educated, I have also found that employees generally operate with a great deal of respect towards one another. This has made for a wonderful working environment for someone who is early in their career and looking to learn.

    Benefits are great and location is great. Flexible work/life balance.

    Cons

    The company is decentralized so it can be difficult learning how to navigate your way around the different teams. Compounding this is the fact that there is very little on the job training which ends up falling on your manager and other team members. This being said, it can take a little while to get up to speed, especially if you are coming from another industry.


  7. Helpful (4)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Framingham, MA
    Former Employee - Anonymous Employee in Framingham, MA
    Recommends
    Negative Outlook

    Pros

    Excellent work life balance
    Great for intro or wind-down parts of your career
    Interesting subject matter
    High-profile position
    Friendly co-workers

    Cons

    Mediocre pay
    No career development
    Ancient business model and processes
    Slow pace & non-existent change to market realities

    Advice to Management

    Inject some real leadership into the organization and shake things up. This is 2015 not 1995. When Lotus Notes is your email system you know something is up!


  8. Helpful (6)

    "Company's best days are behind it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Manager in Framingham, MA
    Current Employee - Research Manager in Framingham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 10 years)

    Pros

    - acceptable pay & benefits that skew towards the lower end of the range however you define it.
    - flexible work arrangements
    - colleagues are mostly congenial though company culture dictates a certain amount of competition which makes collaboration difficult.

    Cons

    There are many reasons not to consider IDC as a potential employer or a reason to leave it for that matter. Two general reasons come immediately to mind:

    1) reticence to change
    2) increasingly outdated business model.

    There are too many specifics to cover in this field but if you'd like to step back into the research days of yesteryear, perhaps IDC is the place for you. Management laziness / ineptitude and the internal politics of the company means change of the smallest variety is the exception and painful at best.

    As a result, IDC is a highly inefficient place where menial tasks are unnecessarily difficult because management refuses to acknowledge the opportunity costs and lost productivity that are the result of dated tools (expense reimbursement, information management) and processes. As one reviewer noted, poorly-designed organizational structure and processes does not equate to an entrepreneurial culture. It just means things take an unusually long time to get done.

    Also, good luck with career advancement which is an opaque process at best. Career progression usually happens in one of three ways:

    1) Backstabbing. Many that climb the IDC ladder, where rungs aren't always visible, have been known to do so by nefarious means.
    2) Attrition. Hang in there long enough and there's a good chance some exasperated soul in the lower to middle rungs of the company will run away screaming leaving an opening for some unfortunate soul.
    3) Leave and come back. Strangely, this is a celebrated part of IDC's stale culture. It's not unusual for talented people to rightly leave the company and come back after management wakes up to the fact the person or people in question were undervalued. If they bit their lips during their initial / previous stint with the company, management sometimes employs them again albeit at a higher level. (great way to encourage the rank and file to stay the course by the way).

    For a company that is purportedly global, IDC is embarrassingly U.S. and Framingham centric. To be fair, more attention is being paid by some in senior ranks to China and other higher growth markets (imagine!) as lower American growth has caught up to the company.

    IDC will exist so long as the brand is respected within the ranks of the old information technology vendor guard. But if IDC continues along its current path, employee attrition will rise and college students will learn about this once highly-respected company in 20 to 30 years time in the many great nearby business schools.

    Advice to Management

    Please take a look in the mirror. Are you serving the market as well as IDC did once upon a time? It is high time for senior management to augment if not overhaul the business model, create a widescale succession plan or risk the continuing slide into irrelevance.


  9. Helpful (2)

    "Needs new leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Director in Framingham, MA
    Current Employee - Research Director in Framingham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IDC (International Data Corporation) full-time (More than a year)

    Pros

    It is an easy company to work for.

    Cons

    The company is not very organized. It is like over a thousand little P&L's. There is little to no way to get alignment or drive an overall business strategy.

    Advice to Management

    You need a new business model. The traditional analyst model is dying a slow death and you are not helping keep it alive.


  10. "Very pleasant, challenging and rewarding place to enjoy a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Management in Framingham, MA
    Current Employee - Sales Management in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 5 years)

    Pros

    Company strategy, direction, people, work/life balance

    Cons

    Historically, the IDC compensation model has not been on par with the market. That has been corrected in the past 6-12 months.

    Advice to Management

    Continue the investment and focus on the strategic growth areas.


  11. Helpful (5)

    "Smart people, quality research, flexible work but highly inefficient processes and unnecessary internal battles."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible hours and work location, competitive salaries, good benefits, combination of vacation and sick time into PTO bucket (so, if you don't get sick, you have more vacation time), smart (and many really nice) people, ability to do your job your way (no micro-managing), somewhat entrepreneurial (but not nearly as much as management believes).

    Cons

    Lack of structure, too many competing silos, extremely inefficient processes (and good SOPs are not followed), disconnected management, too much in-fighting/internal competition, some really belligerent and aggressive people who create a toxic/hostile work environment, very limited collaboration, weak global capabilities (in spite of large network of local analysts/resources), annual layoffs (which undermine ability to reach $ goals while also creating an environment where people are afraid of losing their jobs), too many unhappy employees who complain and are overloaded, limited innovation, penny-wise approach to technology so LOTS of things done manually and slowly reactive versus being proactive.

    Advice to Management

    1) Leverage structure and some centralization of lower-level functions to improve efficiency and effectiveness; 2) reduce employee workload (i.e. increase headcount) to improve responsiveness to clients, collaboration, innovation and ensure continued revenue growth potential; 3) fix financial incentives to stop sandbagging/stealing and achieve collaboration needed to succeed in a market which requires matrix (not siloed) intelligence.


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